5/5 Kelly C. 1 year ago on Google
This
was
probably
the
BEST
new
car-buying
experience
I
have
ever
had.
Not
only
is
Vann
York
Honda
and
its
staff
friendly,
professional,
and
honest,
our
sales
representative,
Jeremy
Shadrick,
went
out
of
his
way
to
make
it
a
memorable
experience
for
my
son,
Anthony.
He
even
texted
me
photos
of
the
car
when
it
arrived
on
the
trailer,
as
well
as
a
video
once
it
had
been
unloaded,
washed,
and
waxed.
Better
yet,
he
knew
we
weren’t
going
to
be
able
to
pick
up
the
freshly
detailed
car
for
a
few
days,
so
he
took
it
upon
himself
to
park
it
under
the
dealership’s
canopy
to
protect
it
from
the
rain.
It’s
this
kind
of
attention
to
detail
that
separates
a
good
salesperson
from
a
great
one.
Unfortunately,
the
storm
was
pretty
bad,
but
it
was
the
thought
that
counted.
Once
we
arrived
at
the
dealership,
and
while
we
waited
for
the
new
car
paperwork
to
get
processed,
Len
and
his
team
in
the
service
department
performed
an
oil
and
filter
change,
a
tire
rotation,
and
a
30-point
safety
inspection
on
my
2019
Mazda
3,
saving
me
the
time
and
trouble
of
taking
it
to
my
Mazda
dealer
back
home.
Everyone
in
the
service
department
was
very
friendly
and
the
shop
was
one
of
the
cleanest
I’ve
ever
seen.
I
also
discovered
that
the
Honda
Boost
Blue
color
my
son
purchased
is
referred
to
by
the
service
department
as
Richard
Petty
Blue.
That’s
definitely
appropriate
given
that
the
former
NASCAR
car
number
43
driver
lives
just
16
miles
away.
When
we
got
to
finance,
the
positive
experience
continued.
Brandon
was
polite,
professional,
and
organized.
Based
on
my
past
experiences
with
other
new
car
dealers,
I
thought
for
sure
there
would
be
something
that
wasn’t
disclosed,
something
we
would
have
to
pay
extra
for,
or
a
sales
pitch
for
something
we
didn’t
want
or
need.
But
that
wasn’t
the
case.
The
price
we
were
quoted
was
exactly
what
we
paid.
Imagine
that.
Although
I’ve
been
a
loyal
Honda
owner
for
more
than
16
years,
several
years
ago
I
started
to
lose
faith
in
the
company.
This
was
primarily
due
to
changes
Honda
made
to
its
powertrains,
new
car
shortages,
and
local
dealers
that
viewed
the
company’s
supply
chain
problems
as
an
opportunity
to
take
advantage
of
its
customers.
In
fact,
I
was
so
discouraged
that
I
began
looking
at
products
from
other
manufacturers
to
replace
my
2012
Honda
CR-V.
Thankfully,
Jeremy
and
Vann
York
Honda
have
restored
my
faith
in
Honda.
As
a
result,
I’m
now
considering
the
purchase
of
a
2023
Honda
CR-V
Sport
Touring
Hybrid—as
soon
as
the
company
releases
a
plug-in
model
that
qualifies
for
the
Federal
Tax
Credit.
And
when
that
happens,
I
will
happily
drive
another
4
hours
to
visit
my
new
friends
down
south.
In
all
seriousness,
my
son
and
I
couldn’t
be
happier
with
Jeremy,
Vann
York
Honda,
and
his
new
2022
Honda
Civic
Sport
Touring.
If
Honda
is
looking
for
a
company
to
set
an
example
of
how
a
Honda
dealership
should
be
run,
all
its
executives
need
to
do
is
take
a
trip
to
High
Point,
NC.
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