1/5 Evadne B. 1 year ago on Google
Horrible
and
unprofessional
staff,
with
the
exception
of
the
two
gentlemen
who
work
the
front
desk,
because
they
are
always
professional
and
courteous.
However,
I
can’t
speak
for
the
rest
of
this
facility.
In
fact,
I’m
getting
fed
up
with
this
place
and
it’s
sheer
unprofessionalism.
I
had
an
appointment
scheduled
to
see
the
dentist
back
in
February.
The
dentist
abruptly
cancelled.
In
fact,
this
seems
to
be
very
common
with
the
providers
just
abruptly
canceling
appointments.
This
is
the
third
time
this
has
happened
and
it’s
just
absolutely
ridiculous!
My
appointment
was
scheduled
for
12:30.
My
son’s
appointment
was
scheduled
for
1:00.
Upon
our
arrival
to
get
checked
in,
one
of
the
men,
who
works
in
the
reception
area,
stated
there
was
a
discrepancy
with
my
son’s
insurance.
I
didn’t
receive
a
phone
call
or
a
message
regarding
this.
No
big
deal.
Mistakes
happen.
As
instructed,
we
arrived
15
minutes
early.
The
receptionist
checked
us
in
and
he
informed
us
that
staff
was
just
completing
lunch.
Okay.
Ten
minutes
goes
by.
Twenty.
Some
random
blonde
lady
is
walking
past,
never
once
acknowledging
that
staff
is
at
lunch.
Never
acknowledging
that
someone
will
be
with
us.
12:50
arrives,
and
I’m
frustrated.
Finally
I
asked
if
I
could
just
reschedule.
Why
were
we
scheduled
so
close
to
lunch
time?
That
made
no
sense!
I
try
to
give
this
place
the
benefit
because
it’s
close
to
my
home.
However,
the
staff
and
service
is
going
down,
from
bad
to
worse!!!!
I
will
be
switching
providers
because
it
is
becoming
a
real
headache
coming
to
this
facility.
It’s
as
if
they
care
very
little
about
the
patients
and
their
concerns!!!