2/5 Micah L. 1 year ago on Google
First
I
would
like
to
say,
I
LOVE
their
food,
especially
their
wings.
But,
I
used
to
be
able
to
call
and
order
my
food,
20
minutes
later
pick
it
up,
&
it
was
ready.
It
was
quick,
convenient,
easy,
and
delicious.
The
last
7
times
we
have
gone
though;
let
me
share
what
has
happened
the
last
7
times
though.
First
of
all,
they
have
the
online
ordering
on
their
website.
One
night,
I
placed
our
order
on
the
app
and
paid
on
the
app.
20
minutes
later,
I
went
to
pick
up
our
food
like
usual.
They
said
they
were
busy
so
they
turned
the
app
off,
but
I
could
place
my
order
there.
I
did
and
it
was
a
45
minute
wait
for
all
fried
food
(2
orders
of
wings
&
mozzarella
sticks).
After
that
incident,
I
went
back
to
calling,
but,
every
time
I
have
called
for
the
last
SIX
times,
my
call
either
doesn’t
go
through,
or
they
put
me
on
hold
and
forget
that
I
am
on
the
phone.
I
have
mentioned
this
issue
to
them
before,
I
told
them
that
I
tried
to
call,
but
kept
getting
the
busy
signal
and
they
laughed
when
they
realized
they
have
had
the
phone
off
the
line
all
evening
(probably
forgot
they
had
someone
on
hold).
The
last
4
times
I
have
gone,
the
wait
has
been
over
an
hour
for
our
same
order.
Last
night,
they
were
not
full.
Maybe
half
full
and
had
about
6
waitresses.
Our
waitress
came
to
our
table
twice.
Once
to
get
our
order
and
once
to
give
us
our
food.
There
was
a
lot
of
standing
around
being
done
by
the
waitresses,
mixing
up
their
own
drinks,
etc.
Maybe
they’re
short
staffed
in
the
kitchen?
If
they
didn’t
offer
online
ordering
or
pickup,
we
would
probably
still
go
there
for
dinner,
but
when
we
plan
on
calling
ahead
and
picking
up
a
meal,
we
expect
the
order
to
actually
be
taken.
If
they
don’t
have
enough
staff
to
offer
these
services,
then
they
need
to
take
these
services
off
of
their
website
for
the
time
being.
EL
FLANAGANS
DOES
NOT
OFFER
ONLINE
ORDERING
OR
PICKUP-
if
you
want
to
do
these,
expect
your
order
to
not
go
through
or
an
hour+
wait.