1/5 Ramiro C. 5 years ago on Google
From
check-in
to
check
out,
the
reception
employees
were
not
very
welcoming
and/or
even
organized.
We
waited
an
hour
past
check
in
time
because
apparently
they
were
fixing
some
lightbulbs
that
were
not
working
in
the
room.
This
resort
is
completely
disgusting!!!
Walls
are
filthy
and
towels
in
the
room
are
filthy
and
really
rough
on
the
skin.
The
most
nastiest
were
the
bed
bugs
on
our
bed.
We
were
forced
to
sleep
with
mosquitoes
every
single
night.
Water
bugs
were
in
our
room
on
a
daily
basis
and
bed
sheets
were
dirty
when
we
got
to
the
room.
Apparently,
they
are
short
staffed
and
the
worker
that
cleans
the
room
told
us
that
she
is
working
three
complexes
which
are
over
18
rooms.
We
were
constantly
harassed
by
workers
to
purchase
items
on
the
beach
and
on
the
hotel
lobby.
The
food
was
plain
disgusting!!!!!
Bananas
were
rotten,
bread
were
rotten.
The
friends
I
traveled
with
were
ill
for
the
days
we
were
there
due
to
the
food.
Lastly,
we
were
robbed
by
the
manager.
Workers
charged
bottles
of
wine
to
our
rooms
when
we
never
consumed
any
alcohol.
The
manager,
short,
husky
chubby
guy
forced
us
to
pay
him
$26
USD
for
drinks
that
we
never
consumed.
They
forged
my
signature
claiming
that
I
singed
for
the
bill
when
apparently
my
signature
was
completely
different
from
my
legal
documents.
The
manager
refused
to
compare
my
signature
with
my
legal
documents
and
called
security.
After
being
forced
to
pay
$26
dollars,
he
placed
the
money
inside
his
pocket
and
walked
away.
This
is
truly
a
disgrace
to
the
Dominican
people.
The
level
of
integrity
and
lack
of
proper
customer
service
in
this
resort
is
simply
outrageous!!
I
highly
recommended
you
not
to
stay
in
this
disgusting
place.
Do
yourself
a
favor
and
treat
yourself
to
a
better
place.
1 person found this review helpful 👍