1/5 Andrea N. 2 years ago on Google • 2 reviews
Beautiful
place,
we
used
to
come
here
often,
however
our
last
visit
was
a
TERRIBLE
expereince
due
to
the
RUDE
staff
that
blamed
their
behavior
on
the
new
administration.
The
only
polite
person
was
the
girl
at
the
main
gate
who
always
has
a
smile
on
here
face
and
treats
everyone
very
well.
When
we
got
to
the
pool
area
(11:30
am)
there
were
already
not
enough
sun
beds
for
all
guests
by
the
pool,
and
it
wasn't
even
that
crowded.
A
waiter
greeted
us
as
if
she
was
bothered
by
our
arrival
and
had
suggested
to
provide
us
with
sun
beds
from
the
beach.
They
were
not
as
comfortable
as
the
other
ones,
but
we
didn't
mind
and
agreed.
After
settling
in
I
tried
to
pull
mine
a
little
bit
forward
(not
much,
just
about
1
ft.
)
so
that
I
can
be
fully
in
the
sun
-
2
employees
immediately
approched
me
saying
I
can't
do
that,
as
administration
didn't
allow
for
sun
beds
to
be
moved.
I
asked
since
when
is
this
a
rule
as
I
had
been
to
this
place
many
times
and
never
had
any
issues
with
moving
a
sun
bed.
I
live
on
the
island
over
8
years
now
and
have
never
experienced
a
rule
like
this
anywhere.
They
replied
that
it
is
a
new
rule
for
Cana
Bay,
and
they
even
said
that
they
did
us
a
favor
for
bringing
the
sun
beds
from
the
beach
because
it
was
not
allowed
by
the
new
administration,
almost
as
indicating
that
we
should
be
thankful
that
they
even
accommodated
us.
(as
if
it
was
our
own
fault
that
they
didn't
have
enough
sumbeds
to
acommodate
more
than
3
groups
at
once).
The
music
was
also
blasted
way
too
loud
as
they
had
placed
us
right
below
the
speaker
-
we
asked
3
times
very
politely
to
please
turn
it
down
and
were
completely
ignored,
so
we
had
no
other
choice
but
to
move
to
the
beach
area.
After
that
moment
we
were
mostly
ignored
-
it
took
them
forever
to
get
us
drinks
and/or
food.
I
am
used
to
slow
service
in
the
DR
and
never
make
a
fuss,
but
this
was
definitely
on
another
level.
We
only
stayed
because
we
already
had
paid
the
per
person
entrance
fee
and
had
hoped
for
a
good
experience,
but
we
are
definitely
not
coming
back
ever
again.