Can’t say I’m impressed with shopping via mobile app for pickup. I’ve tried it several times out of good measure and it’s never a smooth one-and-done. For example: 1. Substitutions. Every time I go in person, I get exactly what I am looking for. Every time I shop mobile, there are substitutions. Without fail. I’d understand if it happened 2 out of 5 times, not 5 out of 5 times. 2. Missing or damaged items. There’s always something missing or damaged. Walmart has charged me for groceries I never received even though I reported it missing. Guess they decided it wasn’t. 3. Wrong items. Occasionally I’ve gotten items that were just flat out not even what was requested. Kinda annoying.

If I could give this store a negative I would. 1st: Online Walmart+ orders: Our orders have continuously been delivered to the wrong address. Normally not a huge deal breaker , make a phone call and the driver will go pick it up and you are good. Then there are the times when that driver refuses. He has already dropped off the order hus job is done! No, it is not! I submit my order with signature required just for this reason...and he did NOT get my signature. So, some random family has our $300 order, at Christmas time, with gufts for my husband and my son! That was the LAST STRAW no more delivery orders! 2nd: Pick up orders: 1. Don't place an order for late evening. They get behind becaus no one manages this store, and they say your order has been delayed. Order scheduled for 7pm -8pm and they send me the delay msg at 7:30pm that it will be delayed two hours. Hmmm when do they close? So we are at home waiting............at 10:30, because they close at 11pm I start calling....but that's right no one answers the phone! I finally took the hint at 11pm that since they were niw closed...I wasn't getting my order. So I go online and rescedule it for 745am. I needed some of these items, that I have already paid for, for a dinner that night. So we get the msg at 745 that our order was ready. We head over to pick up and there is a line wrapped around there entire back area where they receive there orders. We know this is not good! A couple of weeks prior we came to pick up an order in this situation and waited almost FOUR HOURS! We ended up waiting another THREE HOURS! Then half the order was missing!! That was the last straw!! I now had to still go shop for the missing items that...YES WERE IN STOCK...just not on my order. You then have to wait 10 BUSINESS DAYS to get your money back! So...I was so angry...I was crying...I made the vow.... I will NEVER shop the Brandon store again!! Use this location at your own risk, they may rip you off, and they certainly will not care how it impacts you!!

Called and confirmed they had a grill I'm looking for and the garden center was closed when I got there. This was before 7pm when the hours are listed 6am-11pm. The staff refused to have any level of customer service and help me out even when I planned on spending over $500. Will never shop here again.

I wish I could leave zero stars, the pickup experience here is HORRIBLE. I’ve been waiting for over an hour, and still waiting, to pick up *one item* that has been ready for over 24 hours. The 7 spots they have designated for pickup parking have been full, and there is a line of at least 20 cars in a circle behind me, waiting for one of these 7 spots to open up. A woman in front of me asked to speak to a manager, and the woman who came outside had little more to say than “sorry”. No explanation, none of the employees can explain why this is taking so long or what the wait time is for any of us. It’s been the same 1-3 employees out here this entire time, so perhaps they’re short handed but there is zero communication, aside from the customers that are literally getting out of their cars to go get. I will never order from this location again, and their management should really be looked into for improvements. I have included a picture of the seven parking spots that have been full this entire time, and a picture (that is difficult to see since the line is a circle around the back of the building) of the people still behind me waiting.

This store is consistently pretty clean and organized. More than a lot of other locations. I think for the most part, I usually find what I need. I’ve never seen a homeless person in front of the building 👍🏾 Per the brand, there aren’t many cashiers. Because it is a Supercenter they do have the other services like the hair salon, Vision center etc. There is a huge parking lot. They do have subcontractors in the parking lot that switch out with different services and products.

Quiet on Wednesday afternoon about 1230pm. Store clean and stocked nicely. I found everything I needed with no problem. The only 2 problems I experienced was many of the self checkouts weren't on. Wasn't an issue today as not many people in store. But if it was busier it would have caused a back up. Also, the bathroom needed attention with toilet paper on the floor.

It's so big and yet the choices are just not there. It's either their inferior brand or a higher end brand with a higher than expected price. Winn Dixie offers better choices in the supermarket area and I save more money at Winn Dixie than I do at Walmart. Plus all the help was at the front of the store and no one in the back to assist me when I ask where is something. I suppose when the store is going to close in 45 minutes or less, the employees have already checked out.

They never have the traditional chicken , if I go in the morning or afternoon, at any time , the shelf is empty ; all the time. Y if they have demand of this chicken do more , please . The “ pan sobao” looks like has a month in the shelf , is so hard , even the one that they put in the oven that is in the front of the store , when you arrive home , is super hard , looks very old bread . Rarely you also see water in the shelf , I don’t know why the manager doesn’t take care a little bit more of that store . I used to find everything good in that store like a year ago , but now is completely different, most of the shelf’s are empty . The plants or garden section, empty , plants dying , and so expensive even in that condition . What I like is that the store is pretty clean always, and they also have shopping cart ready . Something is happening but hopefully they solve this situation at least of the chicken . I had to go to the Walmart that is in Valrico and Lithia to find the rest of the stuff that I been looking for. Thank you Walmart for being one of my favorite store to buy foodstuff

I don't care much for the self checkout situation. Too many chances to make a mistake. But I was able to recharge my 4wheel scooter. Thanks Folks

Curbside pick up. Probably the worse staff employees I've ever seen. No management in site. These employees were dragging feet and showing no sense of urgency. No pride in their job and put no effort. Full line of cars waiting to pick up and they allowed cars that came later to cut in line. They only brought out my items when i stopped one of them and asked them to and gave them grief for allowing others to cut in front of me. At one point they disappeared for a solid 10 minutes and reappeared moving slower than ever. Where does walmart find these people to hire? Is there no qualifications anymore? Do you just hire anyone and don't give interviews? As a supervisor myself, it was like pulling teeth watching these employees work. Probably the worse experience I've ever had with curbside pick up. Probably the worst Walmart in the Brandon area. No one manages here. If they do they probably dont care. No one answers the phone either.

Turn down the volume this store can handle and let those sparker people shop the orders. Seen this at another store and thats what they did. Very smooth operation from then on. Keeps the curbside from getting so cluttered

Fastest visit to any Walmart I have shopped in. So many check out lanes and no hang ups. Super clean also.