1/5 Grace M. 2 years ago on Google
I
started
up
a
basic
$10
membership
in
May
2021.
About
a
month
into
my
membership,
I
went
in
person
to
change
my
bank
account
from
my
old
account
to
the
new
one
I
opened
in
Tampa
that
would
now
be
my
main
account.
I
spent
the
couple
minutes
to
remove
the
old
account
and
the
girl
at
the
front
told
me
I
was
all
set
with
the
new
account.
This
was
around
one
of
the
last
times
I
actually
attended
as
I
started
getting
really
busy
at
work.
Fast
forward
to
Feb
2022,
I
find
out
that
they
never
processed
the
switch
to
the
new
account
and
have
been
charging
up
my
old
account
that
is
closed.
They
also
put
a
DEROGATORY
REMARK
on
my
credit
for
$186
saying
I
haven’t
paid
and
am
in
collections!!!
If
they
processed
the
switch
correctly,
they
could’ve
collected
their
monthly
fee
even
though
I
haven’t
even
been
going.
I
have
never
been
in
collections
and
they
never
mailed
me
anything
or
called
and
left
a
voicemail.
It
is
their
fault
they
didn’t
switch
the
payment
correctly
and
it’s
not
fair
I’m
dealing
with
this.
Not
to
mention
I’m
paying
for
a
service
I
haven’t
used
in
forever.
I
have
an
email
document
from
Youfit
on
June
16th
confirming
that
the
payment
method
should
have
been
changed.
WHAT
A
SCAM!
Stick
to
planet
fitness.
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