Haven Hoffman Estates image

Haven Hoffman Estates

Apartment complex Apartment building Apartment rental agency

😠 If I could give 0 stars I would. Literally the worst place to live. The pictures on the website & model apartment are very misleading. This community looks so dingy and worn down. Terrible management with even worse communication skills. They only respond when they want money other than that any of... People often mention management, apartment, issue,


Address

725 W Bode Cir, Hoffman Estates, IL 60169, United States

Website

www.havenhoffmanestates.com

Contact

+1 630-496-5754

Rating on Google Maps

3.60 (173 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 7:30 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 12 to 5 pm
  • Monday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: management (10) apartment (10) issue (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Prince S. 1 year ago on Google • 76 reviews
    It’s been 9 months living here and so far the experience is good. Just waiting for swimming pool to begin this summer …
    1 person found this review helpful 👍

  • 1/5 Jaylin A. 9 months ago on Google • 5 reviews
    I have lived here since May and man there has been a litany of issues. The first day I had a guest over, they toed her car an hour and a half before the signs said that they would toe. When I tried to speak to Corrine from management, she screamed at me and told me to move out of the apartment rather than try to fix the issue. The second big issue is the bug issue. My first month had roaches in the apartment and I go out of my way to keep it clean. I had to have them come out numerous times to spray my apartment to avoid the bugs that continued to come. The last and biggest issue is the rent payment. I was told that I would pay $900 a month and I agreed to it. Due to a technical issue with their website they upcharged the rent because that was the "deal" at the time. While the rent here is reasonable, good luck trying to get a hold of management since they are off-site and never answer their phone.
    6 people found this review helpful 👍

  • 4/5 Leenetta H. 10 months ago on Google • 12 reviews
    The Haven Estates are really nice. I just hope the neighborhood is safe late nites walks.The neighborhood looks well keep and safe during the day ,but how safe is it at night is what I am interested in knowing. I can appreciate the anyone that visit the building has to be buzzed in. -
    1 person found this review helpful 👍

  • 4/5 SONJA C. 4 months ago on Google • 3 reviews
    Ok I am doing a repost. Since they have changed management it has been awesome. They have come full force on the bugs 5 weeks and counting. They seem like they really care now and we will see how they do. I have no other complaints keep up the good work.
    2 people found this review helpful 👍

  • 1/5 Mathew F. 1 year ago on Google • 1 review
    If I could give 0 stars I would. Literally the worst place to live. The pictures on the website & model apartment are very misleading. This community looks so dingy and worn down. Terrible management with even worse communication skills. They only respond when they want money other than that any of the residents concerns are not their problems. You can’t have guests or they will get towed. You may even get your vehicle towed sometimes even if you LIVE there. Pool hasn’t been open for 2 years. When it’s time to renew your lease they will charge you 3x as much as you originally signed for because they are so money hungry. These apartments are not even worth what they’re priced at to begin with.
    18 people found this review helpful 👍

  • 1/5 Jasmine W. 9 months ago on Google • 2 reviews
    I hate It here. The only thing I love about my unit is the closet and the appliances in the kitchen. This place has so much potential but is poorly maintained and managed. The air conditioning works when It wants to. At some point my apartment was 80+ degrees. When my air was not properly working there was an increase of bugs in my apartment. I informed them and they had an “exterminator” come to my unit. The exterminator only sprayed my windows and did not care to see exactly how the bugs were getting in. They sent me an email with preparations for pest control only to find out they didn’t book pest control. So i prepared everything as they asked and the issue still isn’t resolved. The walls are super thin and I can literally hear other people conversations. I had a leak in my bathroom ceiling and they left the hole open for almost 2 weeks. They supposedly fix the leak but it’s seems to be slowly leaking again. I pay too much money for a “renovated” unit to be having these issues. I wouldn’t recommend this place to anyone that has basic standards. Like my review if y’all want screenshots and photos!
    11 people found this review helpful 👍

  • 1/5 bri T. 5 months ago on Google • 1 review
    If I could leave 0 stars I would this is the worse place I’ve ever lived our first day moving in we were given the wrong apartment and were told that we could leave if we didn’t like it . Months went on and we started to notice roaches in the apartment the old management did nothing about we let new management know when they came in and they are worse then the last company. Not to mention if you have a dog don’t live here cause they have multiple dogs on property that are dangerous so if you have little kids becarful . I was actually attacked by one of them not that, that matters . Fast forward to December someone broke 2 of my windows and nothing was done about . It took them till I day before I moved out to have someone put roach traps out . I stopped paying my rent because who wants to waste 1330 on apartment filled with roaches ? It’s going to cost me more than that to replace all of my things . I highly recommend looking somewhere else . (Down below will be a picture of the dog bite the back of my fridge and a roach)
    6 people found this review helpful 👍

  • 1/5 Christian B. 7 months ago on Google • 1 review
    Couple thoughts about this place: cockroaches. hallways always smell. Ventilation is bad so you'll always get odor in the hallways that lead to your personal unit. Building 753- always smells like cigarettes on the ground level floor. Online says that there's onsite laundry.... which is false. They changed management which doesn't help much for this place. There's always litter in the parking lot. Only time they are useful is when they want to take your money. Also if you get an unrenovated unit....just cancel your lease and go somewhere else. When I first moved in, there were grease stains layered on the cabinets. In summary: Avoid this place:)
    4 people found this review helpful 👍

  • 1/5 A D. 7 months ago on Google • 1 review
    Im writing this review with a deep disappointment regarding the security situation in our apartment complex. Recently, there have been two package thefts incident, and I'm appalled by the lack of response and action from the property management. Despite reporting these incidents, we haven't received any communication or acknowledgment from the management. This has left us feeling abandoned and neglected as residents. The ongoing security issues, especially with the main entrance door, are not to be taken lightly. It's disheartening to see such a lack of urgency and a failure to address the problem, especially with the holiday season fast approaching. I'm reluctantly giving a 1-star rating in the hope that this negative feedback will finally prompt the management to prioritize the safety and security of the residents. We deserve better, and we expect better.
    1 person found this review helpful 👍

  • 5/5 Luis R. 7 months ago on Google • 2 reviews
    Liz is great! She always helps me with my rent, when I ask her to do a couple of things she is helpful. Thank you
    1 person found this review helpful 👍


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