1/5 MICHAELA D. 9 months ago on Google
Wow!
I
can’t
believe
what
I
just
experienced.
The
front
desk
was
out
of
this
world
crazy.
Unfortunately
I
didn’t
get
his
name
but
I
sure
did
record
a
video
of
him.
Just
moved
my
daughter
and
friend
into
Rust
college.
We
drove
from
Minneapolis.
We
had
been
in
the
car
for
14
hours.
My
booking
was
thru
Expedia
for
a
2
queen
room
(
I
later
found
the
reservation
proving
this).
So
upon
checking
in
I
was
told
that
I
booked
one
queen
room
but
I
could
upgrade
to
2
queen
room
for
an
additional
25
bucks.
I
didn’t
complain
and
I
paid.
My
card
was
charged
3
times
for
this
room
upgrade.
I
asked
about
the
pool
and
I
was
told
that
it
was
kept
locked.
I
mentioned
that
we
wanted
to
swim
immediately.
The
front
desk
went
to
open
it
and
watched
us
very
closely
as
we
walked
into
our
room.
Our
college
daughter
and
her
friend
came
with.
We
were
about
to
go
swim
when
the
phone
rang
in
our
room.
The
front
desk
was
upset
that
we
had
2
extra
people
in
our
room.
I
went
up
front
to
talk
to
him.
I
was
very
cordial
and
respectful.
I
asked
him
if
he
was
watching
us
and
why.
He
immediately
called
me
a
liar
and
told
me
to
get
out
of
his
hotel.
I
was
blown
away.
My
daughter
wasn’t
staying
in
our
room
but
just
visiting
after
a
long
day.
She
was
going
back
to
her
dorm.
I
continued
to
explain
that
my
daughter
and
her
friend
were
not
staying
in
our
room,
just
merely
visiting
after
a
long
day.
He
said
that
it
was
not
permitted
and
we
were
not
allowed
guests.
He
stuck
to
his
ground
that
we
had
to
leave.
We
left
because
this
situation
was
very
uncomfortable.
Unbelievable
actually.
I
hope
the
owner
watches
the
camera
footage
of
this
conversation.
I
have
a
recording
of
this
man
promising
me
a
full
refund.
Expedia
contacted
him
after
many
calls
and
he
said
he
can
not
issue
a
refund.
I’m
not
sure
if
this
is
the
owner
or
an
employee,
but
don’t
stay
here
unless
you
like
to
be
watched.
He
is
crazy!!!!
Expedia
is
working
on
my
refund.
I
have
never
in
my
life
encountered
such
ridiculous
treatment
at
a
hotel.
I’d
like
to
note;
he
also
asked
many
questions
that
were
none
of
his
business.
At
first
I
thought
he
was
making
small
talk,
but
later
realize
he
was
stereotyping
us
and
making
judgement.
He
asked
why
my
daughter
is
going
to
college
at
Rust.
He
said
it
like
it
was
bad.
It’s
sad
that
this
is
the
only
decent
hotel
in
Holly
Springs.
We
ended
up
staying
at
the
Super
8
in
Olive
Branch.
5
stars
btw.
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