This is supposed to be an "urgent care" facility. To my understanding that means that almost any person with insurance could come in and be seen, but this was not my experience. I went in, feeling like I had been hit by a truck and had to argue with the receptionist about why I was not seeing my PCP instead of a doctor here. I explained to the receptionist that my PCP was my OBGYN but she still insisted on contacting the insurance, asking me over and over why I wasn't seeing my PCP, and making me wait more than 10 minutes when nobody was in the lobby before finally saying that they would allow me to see someone here "this time." Turns out that I had the flu AND strep throat so I really appreciated having an argument about why I was there before getting the attention and medicine that I needed. The only reason that I gave 2 stars and not 1 is because the nurse practitioner was very nice and helpful. However to me it is a big problem when the first face you see when you walk in, the receptionist, is argumentative instead of being helpful, friendly and compassionate.

Excellent care is provided by every Doctor, Nurse, and PA with this practice. Our entire family has been using Neighborhood Family Clinic for all of our health needs since 2002. We always receive consistent, high-quality care. They truly listen to the patient and take the time to get to know you. They are also very proactive in keeping you in optimal health. We have always gotten thorough, easy-to-understand answers to questions and wouldn't consider using any other practice, for any reason. The staff who help with scheduling are ALWAYS kind and patient, making sure that you can see a doctor at the earliest possible time.

I went in for a general check up and was seen by Brianna and she was wonderful. Her bedside manner and patient care was great and I felt very comfortable around her. She answered all my questions and was very pleasant. I would highly recommend this place.

Longest Wait Ever. As far as the Urgent - in Urgent Care - there was none. It took one hour waiting for the results for a strep test. ONE HOUR. Test takes 10 min top for results. Spent 1.5 hours total time at this urgent care, with zero other patients. This is an obscene amount of time to wait at urgent care with few patients. I do not recommend going here.

While friendly, the concept of "urgent care" is to be urgent. Husband came in with an injured and swollen ankle at 2 in the afternoon on a Tuesday. We were the only ones in the entire parking lot or waiting room. 45 minutes went by with not a single customer or doctor in or out and when we asked about how long the wait would be the receptionist could only answer with, "Oh not too much longer". 15 minutes later and we asked if they could perhaps check for a more definitive answer and again, all I was told was, "not much longer". We asked for our co-pay back and went to Fast Med down the road where we were seen within 20 minutes. When an office is busy, I understand waiting but an hour without a single patient being seen and empty really lacks any urgency at all. If you're in pain, don't go here.

Dr.Samodal is a good Dr but my husband has standing prescription for pain management and several times someone in the office has dropped the ball on renewing his prescription. He is a Veteran and been on pain meds for over 20 years due to a debilitating condition. This is a recurring issue.

Friendly, fast, and helpful staff in 2 experiences at this urgent care clinic. Highly recommend.

I just saw Dr. Brianna Dillion for a yearly check up and she was fantastic!!! The office was very clean and I felt very safe. It is so nice to have your primary care doctor so near. I don’t have to travel an hour to see her. Dr.Dillion is absolutely wonderful. She takes time with you and is very attentive. So glad she is my doctor!!!

I had the best experience here. I was bitten by a dog on my lip. They were able to get me in immediately. The staff were friendly and kind. They cleaned the wound and Brianna Dillon was so very helpful. Brianna called me in an antibiotic so that I wouldn’t get sick from the bite. She also called around and was able to get me in with a plastic surgeon who would take my insurance. I just had my stitches taken out at the beginning of the week and I’m so pleased with the results. I’m so grateful Mrs. Dillon cared enough to get me the best care. I will definitely be back if I need anything.

I just want to say that I've been going to them for over 18 years and I'm very pleased with all of the staff ⚕️ when specialists couldn't figure out what was wrong with me they could I thank them and pray for the safety everyday during these times

The providers and entire team at Neighborhood Clinic are very caring, compassionate and have the best interest at heart.

Who ever the old guy is who drives the white Audi drives like a reckless A hole and is extremely rude. Doesn’t deserve anything he has.

Honestly the best experience I have ever had. My 3 year old daughter split her chin open. (Just needed glue, no stiches) I was a wreck. (First rodeo). All of the doctors, nurses and staff were beyond excellent with my daughter. They were also excellent with me. (I was panicked). One of the doctors came right up and calmed me down and hugged me. The doctor who took care of us, (Brianna), was so gentle, patient and kind with my daughter and I. She cleaned and glued her up with no tears. Explained each step before it happened to my daughter and I. Was gentle in approach and touch as well. I can't thank everyone there enough for the care we received today. If I could give more stars I would.

Have used this provider since moving to NC in 2005. It was dr sivaraj until about 2 years ago. They have kept his quality of medical practice very customer oriented. We now see Dr Dillon and she truly is a breath of fresh air in these difficult times. Thank you!!!

I have been going to Neighborhood Family Care for years now, and I trust the staff, literally, with the well being of my life. Although, there have been tumultuous periods of time, where a provider would move on to a different practice, I have made enduring relationships with Dr. Samadol and Dr. Hoover, respectively. Wonderful providers that are empathetic and helpful, and provide impactful care.

Went to Neighborhood Clinic for a walk in, sick visit this Saturday am. Staff was pleasant. Dr. Samodal saw me. Asked the right questions and set up a plan to get me back in action. 100% happy with the visit and service from all involved.

The service here was fantastic. The staff was friendly, caring, and compassionate as well. I went in because I was experiencing abdominal discomfort and was helped immediately. The building is very clean and quiet. Unlike other clinics where you potentially wait for hours you can be seen much quicker here.

Great staff, very responsive. Always have had good experiences here.

Came here for urgent care…