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St. Luke's Clinic

Medical clinic Gynecologist Internist Orthopedic surgeon Ophthalmologist Rheumatologist

🫤 It happened while I was traveling from Japan. For insurance, I took advantage of the overseas travel accident insurance that comes with my credit card. When you contact the reception desk at the clinic and tell them about it, they will contact your credit card company yourself. I contacted the clini... People often mention clinic, medical, medicine, doctor, insurance, Japan, time, wrong, called, told,


Address

1441 Kapiolani Blvd, Honolulu, HI 96814

Website

www.st-lukesclinic.com

Contact

(808) 945-3719

Rating on Google Maps

2.80 (17 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 AM to 3:30 PM
  • Friday: (Good Friday), 8:30 AM to 3:30 PM, Hours might differ
  • Saturday: 8:30 AM to 12:30 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8:30 AM to 3:30 PM
  • Tuesday: 8:30 AM to 3:30 PM
  • Wednesday: 8:30 AM to 3:30 PM

Featured Reviews


Frequently mentioned in reviews: clinic (18) medical (12) medicine (10) doctor (9) insurance (8) Japan (7) time (7) wrong (7) called (7) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 HITOMI 2 years ago on Google • 66 reviews
    I took a PCR test before returning to Japan. Located right next to Ala Moana Shopping Center. He also speaks Japanese and will respond appropriately. Recommended.
    3 people found this review helpful 👍

  • 5/5 crystal 2 months ago on Google • 117 reviews New
    thank you always! The nurses, doctors, and everyone else are very nice people, so you can receive medical care with peace of mind. There are almost no mistakes that are unique to the United States, and you can receive medical care that is as smooth as in Japan, with no stress. Family doctors on the mainland are full of mistakes, and medical institutions cannot communicate or cooperate with each other, so the problem cannot be completed at once. However, this is not the case here, which is very helpful. thank you very much!

  • 1/5 motoki y. 8 months ago on Google • 18 reviews
    This clinic is recommended for patients who want to lower their QOL, increase their time and effort, or aim for a roundabout treatment. Thank you very much for your help as I was feeling unwell. I think it's a clinic with very talented internal medicine doctors who don't cost you much time. As a result of blood tests, it was determined that there was no medical problem as long as the patient was able to tolerate pain medication. However, when I looked at the blood test items later, it was clear that there were abnormal values, and this was not mentioned at all during the examination. The pain continues even after treatment, and it is interfering with my daily life.
    3 people found this review helpful 👍

  • 1/5 りん 1 year ago on Google • 7 reviews
    The doctor was very kind, but The Japanese person answering the phone was so unfriendly that I thought I was doing something wrong. I was afraid to call them because they treated me with such an intimidating attitude.
    3 people found this review helpful 👍

  • 1/5 Studio B. 1 year ago on Google
    AVOID THIS CLINIC - Extremely terrible patient management and so you may end up losing your health. Needed to see a doctor due to painful symptom, was suggested to change PCP because the one on my plan is busy for a while. After I changed PCP I called them again and they said the new PCP is even busier so I had to wait even more. I explained everything but they don't help me. Unless you can wait for three weeks for your health this clinic is NOT WORTH CONSIDERING.
    3 people found this review helpful 👍

  • 5/5 Aco M. 2 months ago on Google • 47 reviews New
    I'm grateful for the fact that it can cure many things, such as warts and roughness in the mouth. There are surprisingly many cases that can't be cured at home, but you don't want to go to the trouble of getting a referral, rescheduling an appointment, and going to a specialist. Like large internal medicine clinics in Japan, we have medical equipment that can perform general medical examinations, and we can even diagnose your symptoms to a certain extent. The director belonged to the Navy for many years, so He also has a wealth of knowledge. American patients with high medical costs = money! Compared to other hospitals, they don't have that kind of attitude. Some people may feel a little blunt. If you are looking for American-style services, other hospitals may be a better fit. Recommended for people who want to get cured quickly.

  • 1/5 Ryan J. 1 year ago on Google
    数ヶ月の旅行では帰国為のPCR検査で同病院にお世話になりました。今回、発熱があり受診予約しようとしたら断られました。他の場所でPCR検査してからこいと言われ、ハワイまで来て日本医師会みたいな事言うとは。流石です。
    1 person found this review helpful 👍

  • 5/5 Abcdee F. 6 months ago on Google
    While I was visiting from Japan, I had sinus and ear infections with fever. I called this clinic that I was referred by the Japanese travelers insurance company, then they told me to come in 2 hours. After I admitted they treated me quite quickly. I got an IV with antibiotics etc. and felt so much better afterwards. All the staff members, nurses and especially Chie Sensei were all friendly and attentive. I’m glad I didn’t go to one of those urgent cares that make you wait forever. I’m more than happy with this clinic, and I would definitely recommend.
    1 person found this review helpful 👍

  • 5/5 Family M. 2 years ago on Google
    旅先で体調を崩してお世話になりました。薬も効果的でした。 不安だった最初からずっと変わらず心身共に寄り添ってくれる印象でした。いつご相談の連絡をしても直ぐに回答を返してくれました。心強かったです。こちらの身になって対処して頂きました。 私はもちろん、大切な人に強くおすすめしたいクリニックです。

  • 1/5 Wesley G. 9 months ago on Google
    I tried using Dr. Soma and this clinic as my PCP and it turned into such a headache. I got some blood tests done in February of 2022 for my work, which was prompted to be done by my work's insurance. Dr. Soma sent me to Clinical Labs in the same building for lab work. I unexpectedly received a bill from Clinical Labs for the procedure because the clinic provided the wrong medical code. I called the clinic, was transferred 3 times and then the call ended. I called back and was put on hold for 45 minutes then hung up on. I called the next day and was told they couldn't help me because they didn't know what I was talking about. I called back again and asked to speak to the Dr. directly and explained the situation and he told me he would take care of it. He sent another code, but it was again, the wrong code. Dr. Soma gave me access to an app where I could contact him and I spoke with him directly about the issue and he said that he had provided every code he could think of and just told me that there's nothing more he can do about it, and I would be stuck with the bill. Clinical Labs would send me a bill almost every month for 1.5 years and every 3 months threaten to take me to collections even though my insurance assured me I didn't have to pay. My insurance sent 2 letters in my behalf To Clinical Labs which they claimed they never received. After getting yet another bill my insurance contacted them directly for the 5th time and threatened legal action and both companies came to a settlement on the payment. All of this because Dr. Soma and the clinic couldn't be bothered and had an attitude of, "Oh well, hate it for you." I got billed and threatened with collections over a bill that was not my responsibility for A YEAR AND A HALF because of this clinic. Please note all of the other one star reviews and stay away from this place because it's truly awful.

  • 1/5 Julia B. 8 months ago on Google
    Poor service, really rude to patients, not concerned about treating your symptoms accurately. They even handed out the wrong patient documents to the wrong person. Really unprofessional and under qualified. Do NOT recommend.

  • 2/5 片山香織 6 years ago on Google • 1 review
    It happened while I was traveling from Japan. For insurance, I took advantage of the overseas travel accident insurance that comes with my credit card. When you contact the reception desk at the clinic and tell them about it, they will contact your credit card company yourself. I contacted the clinic in advance and asked them to fax me the card, which I forgot the name of. I remember that when my daughter contracted the flu in New York, the hospital contacted the credit card company directly and they responded smoothly, so I felt that the response was a little different. After feeling unwell, I contacted my credit card company several times and was finally able to see a doctor. During my first visit, when I had finished filling out most of the information on my iPad, the iPad froze and I had to start over from the beginning, and the person at the reception desk said that the phone had been disconnected. Actually, the call got cut off while I was on the phone. It seemed like something was wrong with the phone that day. I felt a little uncomfortable at the hospital, but I pulled myself together and went to see the doctor. After checking my weight, blood pressure, etc., I went to see the doctor. The doctor seems to be quite old. As a medical worker, I had a good idea of ​​my condition, and my diagnosis was correct. I knew that the treatment would be more effective if I started taking medicine as soon as possible, but since I am a medical worker, I suggested that I should procure the medicine myself after I returned home, or that it would be cheaper to do so. I was worried about his condition worsening on the way back home, so I told him I wanted to drink it right away. (Even in this state, I was in a pretty bad condition...) I wanted to finish my appointment early and take the medicine as soon as possible, but the doctor kept talking for a long time, and I was confused about how to go about the same thing...I ended up cutting off the conversation in the middle of the conversation and getting stuck even when the medicine stopped working.・. When I finally finished seeing the doctor and was waiting for the medicine, they didn't call me (my condition is quite painful, so I want to take the medicine as soon as possible), so I asked if I could get it here, and the doctor said, Taka? and. It was so late that I thought he was out of the hospital. Meanwhile, I heard an exchange at the reception desk saying that the fax wasn't working, and that there was something wrong with the phone line today...^_^. (I have a bad feeling that the fax was not sent...) When I was finally called, I was asked again about my symptoms and wrote them down on my iPad. Insurance companies are very strict, so if I had to pay out-of-pocket, it would be an inconvenience for the patient.Now that I think about it, I remember that I was first made to sign a consent form saying that if the insurance was not covered, I would have to pay out-of-pocket. Ta. I later realized that this was probably because the clinic itself was bothered by the hassle of having to pay for the bill all the way to Japan. I thought to myself that I had just filled out the medical history about my symptoms at the beginning, but I told myself that it would be over soon and left the clinic. I got out and quickly headed to the vending machine to buy some water and try to take some medicine. The story didn't end here. The medicine is so big...what the heck, it's supposed to be a small white pill in Japan. It's so blue and big that it's disgusting. Well, it's a generic one, so there's no explanation given. I trust original manufacturer's products more than generic ones, so I thought it would be okay, but it would take time to go back to the clinic... I patiently drank it, but I still feel like it's not as effective. After visiting the clinic this time, I felt that instead of just prioritizing the management of the clinic itself, there should be more consideration and consideration for emergency medical visits by travelers. On that point, the clinic my daughter went to in New York was very kind and reassuring.
    13 people found this review helpful 👍

  • 1/5 Will I. 1 year ago on Google • 2 reviews
    It's fine if it's just a vaccination, but if you want to manage your health efficiently and over the long term, there's no point in talking about this at all. Because even if you need some sort of diagnosis or treatment, you'll end up waiting weeks for your first appointment. Due to various circumstances, I have no choice but to use this place for a while, but everyone please be careful.
    2 people found this review helpful 👍

  • 1/5 加藤伸司 1 year ago on Google • 2 reviews
    I have not received any search results even after 24 hours. I won't be able to make it in time to return home. This place is the worst.


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