Kaizen Dental Center - Downtown Honolulu image

Kaizen Dental Center - Downtown Honolulu

Dentist Cosmetic dentist Dental implants periodontist Teeth whitening service

One of the Most Reviewed Dentists in Honolulu


Address

735 Bishop St STE 211, Honolulu, HI 96813

Website

kaizendentalhawaii.com

Contact

(808) 536-3405

Rating on Google Maps

4.90 (867 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 AM to 6 PM
  • Friday: (Good Friday), 7 AM to 6 PM, Hours might differ
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 7 AM to 6 PM
  • Tuesday: 7 AM to 6 PM
  • Wednesday: 7 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: implant (12) dental (8) time (7) months (7) Kaizen (6) work (6) ready (6) call (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Cathy B. 6 months ago on Google
    I am very grateful to everyone at Kaizen Dental! I am always a little leery of dentists having had some prior bad experiences in other offices but everyone at Kaizen have always been kind, courteous, and professional. I couldn’t ask for a better dental experience each and every time I’ve been there! Ever so thankful to everyone there!

  • 1/5 Karen C. 6 months ago on Google
    I've personally know 2 people that got dentures here and none lasted over 1 year. The first person got 2 full sets and the bottoms cracked when he dropped them in the sink once. He got the 2nd one and was promised a newer material and they would hold better. That one broke in half while he was eating about 9 months after he got it. The female who got only the top set had the 1st one break in 7 months of having it. She was given a replacement for free and just 1 week over the 1 year mark of having it they shattered into 3 pieces as she placed it into the water. When she went to get a new one she was told after insurance only $248. The next day she goes to do what she thought was a fitting for new teeth , the dentist let her know he had recently went to Canada and gotten a new 3D printer machine to make her the new set of teeth and that she would now have to pay an additional $2600 to cover the cost and this is after insurance. So basically they do sloppy work, sell flimsy teeth then expect the patients to foot the bill for new toys for the dentist to experiment with. If u go here u go at your own risk. Even with my crown I had to return on 3 different occasions to get it to stay in place properly.

  • 4/5 Donna H. 7 months ago on Google
    The experience itself was great! The hygienist was very professional and described the next move before she made it. I was a little jumpy, but she totally worked with that. My only issue is that I chose this particular dental center because it's close to my work, and the website led me to believe that they offered a wide range of dental services, including endodontic, but I received an endodontic referral to another dentist. I will use the referral and go back to Kaizen, though, because I did appreciate their kindness and professionalism.

  • 5/5 Andy S. 6 months ago on Google
    Friendly staff, including the puppy! They were very accommodating getting me in early since I was in for a one day visit on a cruise. The doctor was very thorough and professional. Thank you Kaizen Dental Center!

  • 5/5 Frances A. 5 months ago on Google
    Thank you Kaizen Dental Center I came in very scared to my appointment I don’t have any good experience of doing dental work in the past. I was comforted by your lovely staff and assured me that everything will be okay 🥹 and I walked out of there with great appreciation of taking care of me so thank you Dr Camden, Kea and everyone👏👏♥️ Mahalo

  • 1/5 Kristen N. 5 months ago on Google
    I’ve been going to kaizen dental for several years, and it’s been an okay place. However, my experience with a dental implant was such a horrid 10 month debacle, I could never recommend this place. The TLDR is no one ever follows-up, you will come back and waste your time because they will make appointments and not tell you things aren’t ready. Also, they never have consistent staff, so the hygienist will be looking for items, and not know where to find things. Finally, billing will be a nightmare where there is no communication and you keep getting charged more. While the initial removal was fine, problems starting building once I was scanned and they created the implant for my mouth. They recommended I come back in three months, and when I did they felt it needed more time to heal, fair enough. No one called me back, so I called to ask when to come in. They schedule me, I show up and they said my implant wasn’t ready. They schedule me again, they attempt to fit my implant, but it won’t fit. They attempt to jam it into my mouth, then they said they’ll just adjust things but not need to numb me. Needless to say, it was unbelievably painful as I didn’t realize they’d cut into my gum! That didn’t even help, and they said I’d have to come back again another time as they adjust the implant. Again, a month goes by and no one calls, I follow-up, and they schedule me and the implant isn’t even ready when I show up. The next time it is ready, after I once again have to call to see, they do numb me ( which I wasn’t anticipating as they informed me it just be a seating of the implant) and drill bone to clear overgrowth (it had been over six months since hardware was set), it still doesn’t fit. Keep in mind I’m paying for parking and driving into downtown multiple times several times for no reason (staff even comment they feel bad I keep coming for no reason.) They still let me know, they’ll call me as they have to adjust my implant and will call when it’s ready, and no contact. So, I call again, and am surprised they ask to see me right away. I’m jazzed as I think I’ll finally get my implant, instead someone from the implant company comes and they shows why it wasn’t seating, but still no implant is ready, WTH. Finally, in august the implant is successfully placed ten months after the process started and 5 months after it was supposed to be originally placed. (10 months with a hole in my lower jaw). I feel things would’ve gone more smooth from the beginning if they didn’t have this constant rotation of new people. I saw four different hygienist in this time period, and each time they’d be fumbling and not sure where things are, what the dentists wants. The big reason being they scan my mouth several times, and since it was someone new doing it, I wonder if this was the cause of the issues. This was a terrible experience obviously, but I thought, okay, I just won’t come here again. But, then the billing issues came up. First, I was rebilled despite everyone saying my account was settled, and paying everything I had up till this point. I called and they said it was an error and would clear. Awhile later my bill is still there, I call again, and they said they’d look into it. I email as the bill hasn’t cleared, then email again. No one follows-up, when I finally call again they said I do still own money, and explain why, but what was billed to my patient portal is $500 more than what they said I even owe. I could forgive some of the issues with the hardware, people’s mouths are weird, equipment doesn’t always work, etc. I’m even somewhat sympathetic to the constant rotation of staff, but the lack of contact and horrible billing is really the straw that broke the camels back. I wouldn’t avoid this place, I’d run from it.

  • 5/5 Marc F. 7 months ago on Google
    Kaizen Dental team always make me feel like family! They are so friendly and professional! Their cutting edge dental equipment is top of the line and I feel 100% confident in their work! Mahalo

  • 5/5 Liz E. 10 months ago on Google
    I HATE the dentist. This place though 👌🏽. I admit I haven’t been to the dentist in 7 years. Needless to say poor Kira had her work cut out cleaning my teeth. She did FABULOUS though. From first contact to the end they were warm, friendly, fair, understanding, and non judgmental. To top it off they have an emotional support dog who is the SWEETEST. He’s knows when you’re feeling things and comes up to comfort you. More than fair pricing, especially since I was paying out pocket. They have a dental plan you can sign up for . Would recommend. Already booked my appointment for the future . Hope this helps.


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