2/5 Celia G. 9 months ago on Google
Had
a
bad
experience
at
the
Hopkinsville,
KY
Starbucks
today.
I
ordered
3
items:
a
warmed
blueberry
scone,
a
regular
coffee
with
sweetener
and
cream,
and
a
medium
decaf
iced
coffee
with
sugar
free
vanilla
syrup.
Simple.
When
I
asked
after
I
ordered
to
make
sure
the
iced
coffee
was
decaf,
I
was
told
the
don't
have
decaf
coffee
but
could
do
a
decaf
Americano.
I
said
ok.
I
paid.
It
was
busy
but
I
received
the
warm
scone
right
away.
Then
I
waited
20
minutes
and
then
asked
about
my
order.
The
barista
said
I
was
next,
but
I
only
received
one
drink
and
did
not
receive
the
regular
coffee.
When
Iasked
about
it
I
was
told
there
was
no
ticket
for
it,
so
I
went
back
to
the
person
who
placed
the
order.
She
argued
with
me
that
was
not
what
I
ordered.
I
was
informed
the
iced
coffee
I
had
was
not
decaf.
I
repeated
my
drink
order
about
10
times
and
when
I
received
my
2
drinks
it
was
still
not
right.
Not
going
back
to
that
Starbucks
again.
Every
time
I
go
they
forget
the
regular
coffee.
How
difficult
is
that?
The
other
coffee
I
received
was
a
decaf
Americano,
but
with
sweetener
and
cream.
No
sugar
free
syrup
and
not
iced.
Very
poor.