1/5 Edouardos E. 2 years ago on Google
So
unprofessional!
45
min
before
the
appointment,
they
emailed
me
to
say
that
they
had
to
cancel
my
appointment
or
to
move
it
to
13:00,
but
when
I
said
that
I’m
on
my
way
already,
they
said
ok,
you
can
come
everything
is
fine.
(But
if
You
want
to
cancel
it,
you
will
have
to
do
it
24h
before
otherwise,
you
will
have
to
pay
a
fee.
I
had
an
appointment
at
11
am
but
come
20
min
earlier
and
waited
for
nearly
an
hour
for
hygienic
cleaning.
I
won’t
recommend
this
place!
Update
27.01.22
(so
you
can
see
how
unprofessional
this
place
is.):
At
the
reception,
I
asked
for
a
hygienic
cleaning
that
can
be
covered
by
my
health
insurance
TK
once
a
year.
I
showed
her
my
TK
card,
and
she
did
put
it
on
her
system
(the
clinic
can
check
that
by
the
cameras
at
the
reception).
I
also
asked
her
how
my
health
insurance
will
pay
for
it?
She
said
that
I
will
receive
an
invoice
which
I
can
pass
to
my
health
insurance,
after
nearly
a
month
when
I
received
the
invoice
I
contacted
my
HI
but
they
said
that
they
won't
cover
the
cost
(by
the
way
the
"professional"
hygienic
cleaning
cost
EUR
115,84)
If
I
knew
the
price
I
will
never
do
it
at
this
clinic.
Now
I
have
found
out
from
my
TK
HI,
that
the
professional
cleaning
is
not
covered,
but
I
didn't
even
ask
for
a
Profession
cleaning
the
clinic
wrote
this
on
the
invoice.
So
now
I
and
my
partner
have
to
pay
EUR
231.68.
!Also,
the
clinic
tried
to
report
my
review!
This
is
what
the
wrote:
''Sehr
geehrte
Damen
und
Herren,
wir
bitten
um
Löschung
der
Bewertung,
da
der
Verfasser
der
Bewertung
sowie
der
hier
beschriebene
Sachverhalt
der
Praxis
nicht
bekannt
ist.
Offenbar
handelt
es
sich
hier
um
eine
Verwechslung
des
Profils."
(Translation:
''Ladies
and
gentlemen,
We
ask
that
the
review
be
deleted,
as
the
author
of
the
review
and
the
facts
described
here
are
not
known
to
the
practice.
Apparently
this
is
a
mix-up
of
the
profile.")
But
I
provided
documented
proof
to
Google,
so
you
can
see
my
review!
Avoid
this
place!
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