1/5 Horacio G. 1 year ago on Google
Very
disappointed
with
the
staff
and
management
Julisa.
I
ordered
(1:09pm)
the
Salmon
sandwich
ONLY
and
the
staff
missed
preparing
my
order.
It
was
exactly
1:19pm
when
I
walked
up
to
ask
Julisa
to
check
on
my
order
and
she
look
around
and
did
not
find
the
prepared
order.
She
found
the
order
ticket
still
hanging
from
the
waiting
to
be
completed
area
and
walked
over
to
one
of
the
staff
and
handed
that
person
the
ticket
order
and
that
person
started
to
prepare
my
order.
She
then
went
back
to
her
duties
but
failed
to
get
back
to
me
to
tell
me
that
the
order
was
missed.
I
went
back
to
Julisa
for
the
second
time
to
ask
her
did
they
miss
my
order?
Is
it
going
to
be
much
longer?
She
said
yes
they
did
miss
your
order
but
they
are
working
on
on
it
now.
At
exactly
1:25pm
my
order
was
handed
to
me
by
one
of
the
staff.
I
told
Julisa
that
I
was
disappointed
with
the
service
and
I
asked
for
a
comment
card.
She
said
I
can
comment
online.
Julisa
NEVER
apologize
for
the
inconvenience
or
offered
anything
for
the
mistake.
The
staff
were
4
or
5
ladies
in
the
staff
preparing
sandwiches
not
busy.
They
were
just
laughing
and
communicating
with
each
other.
VERY
DISAPPOINTED
with
the
experience
I
had
with
this
store
staff!
I
originally
went
in
looking
for
directions
to
another
restaurant
and
Julisa
was
helpful
but
I
decided
to
order
there
instead.