3/5 Alex D. 1 year ago on Google
Today
I
returned
to
we
are
vibrant
since
they
re-opened
their
restaurant
establishment
with
the
revamped
menu
for
a
pick
up
order.
I
enjoy
the
food
menu
they
offer,
especially
for
anyone
with
certain
diet
restrictions.
They
offer
organic
ingredients,
pastured
raised
eggs
and
local
ingredients.
One
can
taste
the
quality
of
the
ingredients
in
the
food
items.
Unfortunately,
my
experience
was
not
the
best.
I
placed
an
order
of
three
breakfast
tacos
&
ended
up
purchasing
a
strawberry
cupcake
to
consume
as
I
waited
comfortably
as
the
ambiance
inside
is
superb,
their
seating
is
comfy,
for
my
to
go
order.
The
wait
was
no
longer
than
10mins
which
was
great.
The
order
was
ready
before
I
devoured
my
cupcake.
The
cupcake
was
exquisite
in
taste
&
texture
along
with
the
extravagant
aroma
it
obtained.
Once
I
was
in
my
vehicle,
I
opened
my
order
&
realized
the
jalapeño
mango
salsa
was
not
included
but
then
I
realized
the
micro
greens
weren’t
either.
I
then
called
to
notify
them
of
the
issue
&
the
conversation
didn’t
end
with
a
resolution.
The
conversation
had
some
awkward
silences
as
the
representative
I
spoke
with
didn’t
know
what
to
do
to
resolve
the
issue.
Now,
the
representative
was
polite
and
wasn’t
rude
at
all.
She
simply
advised
me
to
return
for
the
salsa
but
I
did
not
because
time
was
against
me
as
I
had
to
return
back
to
work.
She
did
mention
something
about
refunding
the
cupcake
but
the
cupcake
I
purchased
was
not
the
issue.
I
then
said,
don’t
worry
about
it
but
please
tell
whoever
made
the
order
to
be
more
attentive
with
to
go
orders
because
sometimes
a
customer
can’t
return
so
the
order
can’t
be
corrected
&
the
representative
said,
okay,
I
will
do
so.
Now,
if
there
wasn’t
any
salsa
or
micro
greens
available,
I
believed
customers
should
be
notified
when
placing
an
order
in
case
they
changed
their
minds
about
the
order.
So
that
was
it,
now,
even
though
this
dilemma
occurred,
I
intend
on
returning
to
dine
in
and
order
other
menu
items
because
I
enjoy
the
delicious
food
they
offer.
Once
I
do
so,
I
will
update
my
experience
with
photographs,
although
I
hope
customer
service
exceeds
since
this
experience.