Dakota at Shepherd image

Dakota at Shepherd

Apartment complex

😐 I was very skeptical about leaving this review because this is my place of residence at the moment and I don’t want things to go downhill However, I want to be very transparent. I gave this property a chance because of the first impression I received from the office staff and their tour guide. I hav... People often mention property, office, home, apartment, gate,


Address

4840 N Shepherd Dr, Houston, TX 77018

Website

dakotashepherd.com

Contact

(713) 485-0360

Rating on Google Maps

4.80 (46 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 AM to 5:30 PM
  • Friday: 8:30 AM to 5:30 PM
  • Saturday: 10 AM to 5 PM
  • Sunday: 1 to 5 PM
  • Monday: 8:30 AM to 5:30 PM
  • Tuesday: 8:30 AM to 5:30 PM
  • Wednesday: 8:30 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: property (13) office (8) home (8) apartment (7) gate (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Kayla B. 6 months ago on Google
    I was very skeptical about leaving this review because this is my place of residence at the moment and I don’t want things to go downhill However, I want to be very transparent. I gave this property a chance because of the first impression I received from the office staff and their tour guide. I have been here for about two months and I would give it a 7.5 / 10. I have a 777ft or around that number floor plan and the apartment is very spacious. I was worried about the hard floors in the bedroom however I put a big rug and I am enjoying it. The property is also kept very clean. The reason why I am not giving this property a 5 star review because it is not quite at 5 stars yet. However the property does have potential. The gates are my main problem and the amount of dog waste that is on the property. I have told the leasing office that the gates are defective multiple times. There have been times when multiple residence have went up to the gate with their car and the gate have not opened. Since being a resident the gates have not fully worked for a full week. Yesterday my car was damaged due to the sensors not working. I was told that lighting had hit the gate last week and the gate company had came out to check everything out again this is not Dakota shepherds fault, however they did ensure a safe environment. Not only that if the gates do not fully work then they should not be closed. I also want to address how the leasing office handled the issue which is my main concern. William was very nonchalant about what happen. Not once did he apologize for this inconvenience. When he arrived on the scene he choose to speak to another resident who had no issues going on instead of address me or saying “ I’ll be with you in a moment”. When he looked at the car he stated very nonchalantly “ oh the gate scratched your car?”. My car had received more than a little scratch my passenger side door was damaged and also my passenger side mirror. I then went into the office the next day because I did not feel satisfied with Williams response and just wanted to make sure they were made aware and also I was told they were going to review the cameras. While talking to the property manager, William decided to leave out of his office and interrupt or conversation. While interrupting our conversation he said something that stood out to me. He stated “ you coming in the office is not going to change anything that was said before. I found this very disrespectful and uncalled for. As a tenant who is paying rent, if I want to come down to the leasing office to address something I should be able to do so and feel like it’s a safe place. I should feel safe and welcomed in an environment such as my home. I really hope they look at this as a learning lesson, I know this is a new property and this might be their first time dealing with an issue such as this however customer service is a must and everyone should be treated with respect. I really hope we are able to fix this issue internally and not externally. I would still however recommend them for a living safe if you are looking for an apartment. I am just sharing my personal opinion for those who are looking.
    5 people found this review helpful 👍

  • 1/5 Kimberly A. 7 months ago on Google
    I never leave reviews. Like ever. However, I have to leave a review of this complex. First, let's start with location. This apartment is located north of 610 in an area that is going through gentrification. Pros and Cons to that. The cons currently outweigh the pros. The homeless walking up and down the street is such a turn-off. The gate to the complex is left wide open 24 hours a day. As a woman, I felt uncomfortable with the idea of an open gate. I come home late often. Next, no parking garage. this complex has the old school parking lot. At the time that I looked at this property Cindy Guyton (the liar) stated that they were 40% full. The parking lot looked 60% full. I can only imagine the parking when they are at 100% capacity. Next, the amenities. The most basic of basic amenities. A pool with pool chairs that you could easily find at a motel. Obviously, they are new but I was just so underwhelmed. At that time, the average cost was $1750 for a one-bedroom apartment. $1750 for homeless, future parking issues and the most basic amenities.
    4 people found this review helpful 👍

  • 5/5 Tonya F. 9 months ago on Google
    Cindy the leasing agent is absolutely a doll. So sweet, efficient and capable. The few times I had a conversation with William he was always professional and very kind. The apartments are gorgeous and a steal for the location and price! I have a two bedroom with a pool view and it shuts out all the street noise it’s so calming and peaceful. The finishes on these units were well thought out. The only downside I would say is that the pool has not been open since I started this process and there is no set date for it to be open. However since everything is still getting finalized I can understand. The hallways here are gorgeous!
    1 person found this review helpful 👍

  • 5/5 R R. 5 months ago on Google
    Erika was absolutely amazing. Very attentive, patient and knowledgeable. Showed us multiple floor plans and provided details about each. Even showed us the exact apartment that we were signing the lease for. Erika’s level of service did not stop there.. Upon move in, Erika was available for questions, to celebrate, and continues to provide support to date. Thank you Erika for making the decision to lease at Dakota an easy one by far!
    1 person found this review helpful 👍

  • 5/5 Tamara L. 7 months ago on Google
    I absolutely adore William! He is so kind, professional, and he made the hassle of moving in stress free. I also love the community. I haven't come across anyone rude, it's rarely loud, and it's just a great place to live. Accessible to a lot of great food and things to do. I would recommend this place to anyone.

  • 5/5 Christina I. 8 months ago on Google
    I was welcomed by Erica when I entered the property. She was very welcoming , very professional, and knowledgeable . Made my experience very comfortable as she was gathering all of my information and concerns of the property. I am very particular in my search for my new home and this one so far was the best with her customer service . The property was very clean , very modern , everything I am looking for . I will be back as soon as my notice date is up to reserve my new home. Thank you so much Erica.

  • 5/5 Kiarra W. 8 months ago on Google
    This is my first ever apartment and I decided to move from Florida. William was nothing less than amazing and was so helpful throughout this whole experience. He walked me through everything and so far I love my new place. It is spacious, dog friendly and beautiful. Parking is easy, the staff is amazing, and the amenities are great!

  • 5/5 Korina C. 8 months ago on Google
    So I’ve been here a couple weeks now and I can honestly say… this is the best unit I’ve ever rented. Our apartment really feels like home. From the way the leasing office answers every question without hesitation, to maintenance, the valet garbage. This complex gives the works! Cindy was our agent and she is truly such a blessing and a wonderful lady to work with. Even the other agents are always pleasant to speak to if you need information on anything. I love the fact that the building is ALWAYS CLEANED! Right down to the pool. And the neighbors all seem like young professionals, friendly and mannerly. It just really feels like home here. I’m so happy to be able to be the first in our unit. For reference as far as distance… about 10-15 minutes to downtown areas for food, clubbing etc. 20 minutes to the airport if you work in aviation. And the area itself has Aldi, Walmart, Starbucks, and many fast food restaurants you would find in the galleria area as well.

  • 5/5 Mia S. 8 months ago on Google
    Toured this beautiful property today. I must say, it's in the best location, easy access to the major highways. Office staff has a very inviting attitude! I'm still on the hunt for my perfect home but Dakota at Shepherd is on the top of my list! 10/10!

  • 5/5 Mayra Q. 8 months ago on Google
    Today I took at tour of Dakota at Shepherd, WOW! This property is beautiful hands down, it's in the best location, easy access to the major highways, heights, good eats ect. The staff is is very professional & very inviting attitude. I'm still on the hunt for my perfect home but Dakota at Shepherd is on the top of my list! Thank you Cindy for helping me out today, you were great!


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