Even at 5 am when I go in there to get a couple of donuts. I ask if they are hot and fresh and they say yes when I get in my car and on the road they are very cold. I will go th the location on 43 rd instead of this location because there donuts are always hit and fresh the bingle location was better and they where hot and fresh when I asked not at lounge point location it seems service has just gotten very poor

Great service, delicious donuts, and those kolaches are so good! 🥲😋 They have a couple of small tables to dine on and an actual half-and-half for your coffee instead of the powder junk. This was my first time visiting this Shipley and it won't be the last. Yum!

Was told there were no doughnuts. At a donut place! Make it make sense. I don’t know if this location stops making donuts at a certain time or what but it was 3pm decided to stop by since I was craving Shipleys. I usually only go to the one on Ella where they are always hot and fresh but I was here so the lady attending the drive thru starts talking to me in Spanish. I am Latino but my Spanish isn’t that good and I say a lot of words wrong and did not know how to say glazed in Spanish so I asked for glazed donuts in English. Now I don’t know if she got mad because I spoke in English to her but she told me there were no donuts. In a donut place! Will never come back to this location. I will remain loyal to the Ella location.

this was probably the worst experience i’ve had ordering from somewhere they got my order completely wrong the first time and the second time around they gave me a replacement for something that they were out of but hadn’t mentioned that to me when initially ordering. it shouldn’t take this many tries to get a correct order from a place that has very limited options. UPDATE: I would like to make an update and say although responding to my review this company did absolutely nothing. PLEASE go support a local donut shop instead, i HIGHLY recommend “Donut World” on Gessner Rd. they’re kolaches and donuts are SO MUCH BETTER !! and the staff is always friendly ! i’ve never had any problems here ◡̈

BEST KOLACHES EVER!!!, I HAVE BEEN FOLLOWING THIS SHIPLEYS SINCE I WAS YOUNGER BACK WHEN THEY WERE LOCATED OVER AT 1829 BINGLE RD <3 THEIR CUSTOMER SERVICE IS JUST AMAZING! & THE LADIES ARE ALWAYS SO NICE!(= PLEASE DON'T PAY ATTENTION TO THE NEGATIVE COMMENTS, SOME CUSTOMERS ARE AWFULLY RUDE AND UNPLEASANT(I'VE SEEN IT) THEY HAVE NO PATIENCE OR WHATSOVER. I'M SURE ANY ISSUE CAN BE SOLVED, DON'T BE RUDE ABOUT IT & WAKE UP EARLY!!! DON'T BLAME OTHERS FOR HAVING A BAD MORNING. THERE ARE SO MANY HARDWORKING PEOPLE THAT HAVE BEEN SERVING THERE FOR YEARS SO THEY SURE KNOW WHAT THEY ARE DOING (=

Was THE BEST SHIPLEY'S LOCATION EVER... Had to drop their rating. To often their twist aren't cooked by 6:30 am and an inconvenience. Their donut twist is of a higher caliber than any other location I been to. Their products are more authentic tasting than their commercially created counterparts. It's like they use more doe on their products to make them fluffier, more fulfilling and just heavenly!! Please go here and you won't be disappointed. Their staff is wonderful as well.

I have been coming to this Shipley’s since they opened it… but last time I came they gave me an expired chocolate milk and it had been ok expired for 2 weeks I don’t really understand how could this happen? I can’t really trust them nomore I got so scared me or My son could of ended in the hospital…… please make sure your food is up to date!!!

This one has drive thru and seems to always take much longer than the location that closed down the street (Bingle). That one spot was always packed but quick. 15 mins been waiting in drive thru just for a coffee shop 🤨😐