Featured Reviews


Frequently mentioned in reviews: room (17) clean (6) hotel (6)
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  • 1/5 Zach 2 years ago on Google
    Arrived late at 3AM as a last resort. (Made an error scheduling camping reservations, nowhere else booked to under 21's) People loitering all over. Trash everywhere in the halls. Lobby reeked of weed, cigarettes, and mildew. Our room had no number. On entrance it smelled musty and everything was dirty. Both beds and all sheets covered in stains of every color. Toilet flushed once and would not stop. Shower had bad water damage. AC worked, but was falling apart, had a terrible smell. We needed to book for only early in the morning of the 3rd (3AM) to leave in the morning of the third (11AM). We couldn't select only that on the website. Receptionist said to book the 3rd-4th on the website and she would fix it no problem. At least we thought. Woke up to an irate man banging on the door threatening our lives for 'being in his room'. He had a key and only the door latch saved it from escalating. Called the front desk who was immediately accusatory asking why we were in that room, who let us in, how we got in, etc. I wish I was exaggerating any part of this review. I would pay the 75 dollars again to forget the whole experience.
    5 people found this review helpful 👍

  • 1/5 T W. 2 years ago on Google
    Had to switch my room 3 times. I mind my business but there was a lot of weird activity. Didn’t really feel safe (even with cameras). Woke up to a roach. Bedding not clean, bathrooms not clean, holes in walls and it smells. All front desk lady to speak to manager she said she’s in charge. I explained what happened and she said she will look into it and call me back…. Hmmm!! If you have children I wouldn’t recommend.
    4 people found this review helpful 👍

  • 1/5 Haoward T. 1 year ago on Google
    Do not stay here unless you want to smells like cigarettes. The whole hotel smells so bad that I left immediately and I booked another hotel. Look at the pictures below, the room is horrible. The white sheet is actually has black spots on them. It’s the worst hotel I ever booked. Stay away from this hotel
    3 people found this review helpful 👍

  • 4/5 Heather Y. 1 year ago on Google
    This isn't the best but it's not the worse! I stay here a lot due to business and will always come back. The front people have always been really helpful and super nice, it seems like house keeping comes at least every other day so the rooms are always clean. Also, I never seen any roaches, I was at the intown suites and they had a horrible nasty roach problem and this is why I came to the red roof. I never had a issue with anyone here so I'm always comfortable. Also, the price is really reasonable.
    2 people found this review helpful 👍

  • 1/5 Aisha M. 9 months ago on Google
    This location need to be taken off Google, it's not temporary closed. It's permanent. Grass overgrown, gate around property. Many windows boarded up and some busted out.
    2 people found this review helpful 👍

  • 1/5 Roman G. 1 year ago on Google
    First and foremost this facility was taking cash only. No working credit card machines. Given that I arrived at about 1 am or so I really thought this was odd. Almost as if someone here is pocketing cash for rooms or some kind of shady stuff going on. I paid 80 dollars (4 fresh 20s out of their conveniently located ATM in the lobby) and received 10 one dollar bills back as change with no receipt. Obviously this room was something done out of convenience and I will never be returning here, but I just like to warn other customers of the shady practices of some businesses so they don't repeat my mistakes. If you own this business, you should probably check your cameras in the lobby unless your trusted employees turned it off.
    1 person found this review helpful 👍

  • 1/5 Alexis V. 1 year ago on Google
    I don’t know what I was expecting but it was anything better than this. There hasn’t been any renovations made to this building. The tubs are cracking at the bottom. The wall is not complete around the showers. They ran out of blankets when I asked for a new blanket. The one I had had a few burn holes on them. I lifted the pillows and there was silverfish. There was no soap or complimentary anything.
    1 person found this review helpful 👍

  • 1/5 ADM T. 1 year ago on Google
    The hotel will not take guest credit card as form of payment. very poor the customer service, Guest was force to pay cash. When next day 2nd guest arrive ,first they say that was not reservation for him, we book this reservation with expedia and this was verified. again they did not accept credit card payment and in a very impolite way.
    1 person found this review helpful 👍

  • 1/5 Chanel E. 1 year ago on Google
    Do not stay here. Absolutely nasty. The lobby smells terrible. The room was nasty. Stain in the bed. Tub was rusted and stained. We check in and saw the room and cancelled the reservation. Please save yourself the time and money.
    1 person found this review helpful 👍

  • 1/5 Terrence j. 1 year ago on Google
    Asked for no room service. Cleaning attendants were very rude and loud. I come in later and see a towel I never used on the bed. The next day a dirty towel on the towel rack. As a business owner I am very observant. So I placed a bottle behind the door so is would tip over once entered and once I arrived back in the bottle had been moved. I feel they have good intentions just not my top choice.
    1 person found this review helpful 👍

  • 1/5 Nina S. 1 year ago on Google
    When I arrived at the location after being forced to pay $800 for a full month based on the Expedia app; I knew that I wouldn’t be there for that long and would be offered a refund when I decided to leave. The lady ( I think that it was the manager) gave me no disclosure on anything. She simply gave me my room key and internet instructions. In fact, I didn’t even get. a receipt. I was then charged an extra $100 deposit. I was offered a room that had no working microwave or phone. The room was itchy and not properly cleaned. I barely got any sleep because people were practically screaming all night. Luckily, the shift changed and a young man was in the office to assist me the next day. He gladly changed my room and I was much happier in my next room. I stayed until my sister needed me to help take care of her ( she had been hospitalized). When I went to the office, the manager would not give me a refund or even show me my receipt. She told me that Expedia was responsible for me not being able to get a refund. After a while, I called corporate a nd found out that she could have given me my refund all along. After all, I had been there for five days an me had given the keys once I left. It was very unethical to make me believe that Red Roof Inn corporation was responsible for such horrible customer service practices. Needless to say, when I contacted, them she was only willing to offer me a fraction of my refund. I’m still bothered that she was able to charge double for deposit and it makes me wonder who else is getting swindled in this way. It was a horrible experience!

  • 5/5 Joshua T. 1 year ago on Google
    I was very happy to know that the staff here is very awesome and helpful. I would recommend this hotel to anyone because you can come and relax in your room without the extra things that you see in this area..

  • 1/5 Kelle A. 1 year ago on Google
    Only one room left OMG worst room ever toliet doesn't work cigarette burns on the covers and holes in the wall plus roaches people hanging outside weed spot place strategically the property but yet have the nerve to have security Also front desk attendant was absolutely very rude ......

  • 5/5 julian m. 2 years ago on Google
    Very clean room. Bed very comfortable and clean. Bathroom clean. Has fridge ,microwave and mini safe. I feel comfortable and safe. The front desk staff are some of the nicest people I've met. And housekeeping does a great job. I Will come back


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