Grandea Bellfort image

Grandea Bellfort

Apartment complex Apartment building Apartment rental agency Condominium complex Real estate rental agency Condominium rental agency

One of the Most Reviewed Condominium complexes in Houston


Address

13100 W Bellfort Ave, Houston, TX 77099, United States

Website

adveniratmilan.com

Contact

+1 281-843-9675

Rating on Google Maps

4.40 (599 reviews)

Open on Google Maps

Working Hours

  • Sunday: 12 to 4 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: move (6) live (6) Jackie (6) office (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Becca M. 5 months ago on Google
    DO NOT MOVE HERE❗️❗️❗️ Bad place to move if you want to live in peace and quiet do not live here. They let residents with 12 people live in a 3bedroom apt. When complaining about it several times they want to put a letter on my door for having a unauthorized person living with me when there is only 4 people living in my apartment. I have called the regional manager still they have not called me back yet. Valet trash doesn't come to pick up trash and I still get charged for it. Gates are always broken cars getting broke into and it always smells like weed here. Do not move here!!!
    5 people found this review helpful 👍

  • 1/5 Aja P. 4 months ago on Google
    Very upset with this community. I started my application process with Claudia and was notified of company changes. The moment I was transferred to Jackie everything Claudia told me was out the window! Not only that Jackie called me basically telling me I was approved and gave me a date to look forward too which was 12/27. JUST FOR HER TO SEND AN EMAIL STATING I WAS NOT APPROVED. The carelessness in her tone let me know I did not belong here anyways!!! I honestly feel the new company has discriminated against me and that feeling is the worse experience ever. I got everything needed for move in and now without anywhere to go thanks to them! I was told a manager would reach out and nothing. This has been one of the worse experiences ever smh.
    2 people found this review helpful 👍

  • 1/5 Tharindu W. 4 months ago on Google
    Don't move into this apartment complex . They change management from time to time and bring up new policies and increase price from existing residents compared to new resident. Current rule at this place you can only add one guest vehicle for parking. If you want to invite a couple of friends to your place for a few hours party or gathering they have to visit you by Uber or need to find a place outside the apartment complex for parking. Even though residents complain, management not takes action to correct those rules. So unless you want to stay isolated and obey all those unfair rules you can feel free to move in and lose your freedom. Note :- Before posting a review I already spoke with leasing office agent Jackie and Lucy.
    2 people found this review helpful 👍

  • 1/5 Michelle H. 4 months ago on Google
    The communication here is absolutely horrific. I have contacted the office on numerous occasions since becoming a resident almost 2 years ago and the administration team rarely answers the phone. I end up having to send multiple emails for a response. When that doesn’t work, I have to stop what I’m doing at home, leave work or wherever I am to head to the leasing office to simply speak to someone. I thought this is why we had phones. When I do go into the office, they constantly make excuses saying they’re understaffed or busy. They’re surely not busy answering phone calls. It’s an extreme inconvenience and frustrating to always have to come in person. Prompt and effective communication is extremely important for any company. I only get in contact with administration after calling or emailing incessantly. I hardly ever leave reviews on sites, but I’m quite frankly fed up. I tried to give them time to improve with communication, but it has not gotten better since I’ve been here. I hope it does soon, but by then I probably would have moved out.
    1 person found this review helpful 👍

  • 1/5 Ahmed M. 4 months ago on Google
    I had this experience yesterday and would like to share it here for future residents to decide whether to live or leave this place. **Recurring AC Problems:** The AC has malfunctioned numerous times over the last few months due to a water leak, affecting air circulation. **Lack of Prompt Emergency Maintenance:** Despite being a 24/7 service, the emergency maintenance team failed to address the urgent AC issue promptly, citing the time as a reason for coming the second day morning. **Inconsistent Responses:** Conflicting responses from multiple staff members regarding the arrival of maintenance personnel added to the frustration (on his way/not coming tonight). **Impact on Daily Life:** The recurring AC breakdowns significantly impact the comfort and well-being of a family with young children during extreme weather conditions.
    1 person found this review helpful 👍

  • 5/5 Shay S. 9 months ago on Google
    I'm really glad I made the decision to live here. From the moment I moved in, I know I made the right choice. It's a safe and secure property which was my main criteria when searching for a place for my family. The office staff are very helpful and knowledgable. Overall, my experience here has been nothing short of fantastic. It's not just a place to live; it's a place that feels like home. If you're looking for a comfortable, safe, and vibrant community to call home, I wholeheartedly recommend living here especially if you have a family. Five stars all the way!
    1 person found this review helpful 👍

  • 5/5 Treasure S. 6 months ago on Google
    best maintenance man in the complex. enoch B goes above and beyond to help tenants with any repairs. my air went out the other day and he worked hard to get it repaired, but could not finish during the not but came back early the next morning to complete. in addition neighbors throw trash on roof and he climb up to get it to keep property nice and clean

  • 5/5 Dan N. 6 months ago on Google
    I was looking for an apartment for my friend who’s never had their own apartment and Jackie was the one who was helping me. She answered all my questions and concerns I had which put my mind at ease. I will be getting with my friend tomorrow and letting him know this is a great place to stay. Thank you Jackie!

  • 5/5 Diana C. 6 months ago on Google
    My husband and I are moving in this week to Advenir at Milan, Jackie has has been very amazing with everything! She has been very patient with because I am always calling her to ask her simple questions about our move in, I really like that about her. Everyone has been very polite and proffesional, everytime I come in to the office they are busy but they acknowledge you as soon as you walk in .

  • 5/5 Iris A. 1 month ago on Google • 1 review New
    Excellent attention especially Ms. Lucia, may God bless her, always very excellent service.


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