The customer service is fine, but things need some help and Food needs a lot work. Kids meal is a smashed burger, I asked for the ice cream to be in the bag, got home and they gave me two fries instead of an ice cream.

Burgers were disgusting. Second time having this experience won't be back.. They have they're cakes locked up.. and they don't have the self serve fountain drinks available.

Today I ordered the steak finger basket and it went extremely smooth !!! The professionalism and courtesy from the guy José was impressive. Very good attitude and polite!! In fact his customer service was so good it actually made the bad day I was having change my outlook for the better!!! GIVE THAT MAN A RAISE !!!!! I'm even willing to come back up there and speak highly of him to the supervisor!!! In this neighborhood Good customer service is rare and to see it is a blessing .Thank you Sincerely .

Visited this location again after 2 yr break because last burger was cooked by microwave. Lettuce was soft and wilted from heat of burger. Manager confirmed she cooked by microwave and I never returned til recently. Asked employee if the burgers were still Microwaved, he said yes. I left, will try again next year. It's obvious why its usually empty. Why not take the time to cook your customers a burger for their money? In all fairness the dairy products here are ALL good like other Dairy Queen.

Great ice cream, but the staff seems to want you to hurry up with your order. Before I could finish my order, they kept asking "is that all?" Wish they were more friendly like the DQ in Conroe, TX.

When the employees messed up the order ant the Dairy Queen located at 3915 ost houston tx 77021. Antonio and his employees thought I didn’t understand the language of Spanish and started speaking bad about myself and my order in a negative way in Spanish. I called corporate and made a report as well. I will never return back to Dairy Queen.

Our cashier at the drive through was delpine she had a nasty attitude and gave my boyfriend a really nasty look. its not that hard to atleast fake a happy attitude.

Second straight time I’ve ordered a small, they’ve given me a small, but then charged me for a large Blizzard. Not cool DQ.