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Frequently mentioned in reviews: room (11) hotel (9) Wyndham (6)
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  • 4/5 Robert H. 5 months ago on Google
    To be specific, this is the Wingate Hotel by Wyndham. In other words, it is the older version of Wyndham attached to the newer Wyndham. My wife found this hotel on one of those "same room for a lower price" locator apps. So technically, the Wingate is the same hotel as the Wyndham, but not really. Years ago, I traveled on business and as member of a professional board of directors. Our room reminded me of a hotel/ motel room I would have used 30 years ago. The room was on the first floor and not too far from the lobby desk. It was a little small but clean. The paint looked recently applied, but in a couple of places looked sloppy. Our first floor room bordered the parking lot: When I tried to close the drapes at night over the sheers, I realized the top of the drapes HAD BEEN NAILED to the top of the window sill, as if to deter customers from stealing drapes. 😳 (This was a new one for me.) The TV remote was pretty worn out and difficult to change channels, and oddly, the picture reception was very grainy in lower numbered channels. The bathroom was clean but needed some work. The screws holding up a bag holding the hair dryer were loose. But another new one for me was that the plastic toilet seat WOULD NOT STAY UP 🤔 in a way men would appreciate. I'll leave it at that. But the worst thing was a 3-tone alert I kept hearing every 10 minutes or so past 3:00 AM. I couldn't tell from where it came until I adjusted the thermostat in the wall air conditioner from 70 to 68 degrees. I have no idea why the alert tones stopped, but I could have used more than 4 hours sleep. So, why didn't I report any of this to the front desk? Because we stayed at this hotel for one night before a football game the next day at noon which would be over by 3:00 PM, and we were on the road back home by 4:00 PM. But with the negative stuff out of the way, there were many positives. The location of the hotel was very convenient to NRG Stadium and saved me the cost of parking. The hotel clerks and other staff were friendly and efficient. They did not present a, "gee, I wish I worked at The Wyndham," attitude. Check-out was a breeze but not rushed. The buffet-style complimentary breakfast was provided between 7:00 and 10:00 AM. There are several buffet choices, but I recommend getting there before 9:30 AM to avoid the rush before a noontime Houston Texans football game. There is a nice courtyard adjacent to the dinning area, but few were using it because we had a Houston Texans football game! Now if someone would just fix the toilet seat.
    1 person found this review helpful 👍

  • 3/5 Deborah W. 3 months ago on Google New
    Rooms need deep cleaned inc steam clean , mold remover. No fan in washroom. Very old tub and drain painted. There was a plastic cover on bathroom wall covering a hole and it kept falling out.; I reported it and girl at desk didn’t document. Breakfast is 🤮 Fresh bananas ! Bed is comfortable and hotel near stadium. Hotel lobby renovated but rooms not .

  • 1/5 Theresa N. 3 months ago on Google New
    I had originally booked this hotel for the price and location through my credit card benefits. Unfortunately not even being in the room for more than 2 minutes did we find bed bugs while doing a personal inspection. The only good thing was the service at the front desk, and they weren’t hesitant to work with my credit card company to get that refund back quickly

  • 2/5 Celeste V. 3 months ago on Google New
    This was an overnight stay. I asked for a handicap room . We were given a first floor room which was great but unfortunately it went downhill from there .. TV was snowy , bathroom was not handicap accessible and the complimentary breakfast was cold, hard and just not good. It rained through the night and the inside of the room was wet when we woke up .. overall not a good experience.

  • 3/5 Joshua R. 4 months ago on Google
    Rooms: Decent, but a little over priced (because it is next to the stadium). However, no microwave? That much money for a room and no microwave? Breakfast: We had to take a voucher and go to the fancy restaurant at the Wyndham and get a very limited selection. And they seemed to expect gratuity. We were already in a hurry and the service took forever. SO LONG! Fix these two problems, and it is worth it. With these two problems, I'll likely stay somewhere else. I hope someone who can make decisions reads this.

  • 1/5 Seth F. 5 months ago on Google
    Only reason for one star is because you can’t leave 1/2 a star. This hotel is disgusting. The walls were textured, but not even painted. Tub had mildew growing in it. Everything past the lobby was filthy. I even tested the smoke detector and it didn’t work. No safe to keep your valuables in when you leave for the night. Absolutely lacking in accommodations. STAY AWAY!!!

  • 3/5 Matt 0. 7 months ago on Google
    Nice and clean room hallway carpet could use a good cleaning main lobby door was not in use, so side door really needs to be replaced and they need new carts for the luggage. Didn't get in the pool but the outside look nice. Breakfast was ok very plain bare minimum at best.


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