1/5 TT 6 months ago on Google • 26 reviews
This
place
was
recommended
by
a
friend.
We
were
visiting
from
Cleveland.
We
were
Sat
at
3:32pm.
I
know
that
because
I
texted
him
when
I
was
sat.
42
min
later,
we
had
yet
to
be
greeted
by
a
server.
I
then
went
to
find
a
manager.
I
told
the
manager
about
the
lack
of
service,
and
the
manager
Jamarkus
asked,
"Why
would
wait
40
min
to
ask
for
a
manager...he
would've
left?"
Yes,
he
said
that.
Not
once
did
he
apologize
or
display
any
type
of
empathy
for
the
lack
of
service
we
received.
Ultimately,
he
sent
a
temporary
waitress
over,
and
she
took
our
order.
He
said
he
would
"come
over
to
take
care
of
us."
He
never
did.
The
food
came
out
due
to
the
food
runner,
but
we
still
had
no
waitress!
Which
means
no
silverware,
napkins,
no
one
to
take
our
beverage
order!
I
had
to
flag
down
someone
to
get
utensils.
Alyssa
took
over
our
table
once
our
food
came.
The
fried
catfish
and
shrimp
were
good,
but
the
mac
and
cheese
was
extremely
bland,
and
the
philly
cheese
steak
eggs
rolls
were
doughy
and
mushy.
Our
bill
came,
and
we
were
charged
dinner
prices
when
we
should've
been
charged
brunch
prices.
She
went
to
get
the
manager
once
we
were
ready
to
check
out,
and
he
would
not
come.
He
relayed
messages
through
the
server
repeatedly!
He
said
we
would
need
to
combine
our
bills
in
order
for
him
to
adjust.
Ultimately,
she
advised
that
he
took
$10
off
each
of
our
bills.
$30
total!
After
being
overcharged,
not
having
a
waitress
for
over
an
hour
and
having
to
flag
down
several
workers
for
service.
JaMarkus
is
1000%
the
problem.
His
customer
service
and
leadership
are
non-existent.
The
owner
should
look
into
finding
someone
else
to
manage
his
establishment.
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