Premier Inn

Motel

😠 If I could give it -10 stars I would but have to do atleast one for the review. BED BUGS 🗣️🗣️🗣️ the place looks clean everything is nice and good until bed time comes and you turn off the lights and the bed bugs start eating you. My wife was iffy from the start and I should’ve listened because she w... People often mention clean, hotel, rooms, room, nice, people,


Address

10341 East Fwy, Houston, TX 77029

Contact

(713) 678-7575

Rating on Google Maps

3.20 (92 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: clean (10) hotel (8) rooms (7) room (7) nice (6) people (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 steve g. 10 months ago on Google
    If I could give it -10 stars I would but have to do atleast one for the review. BED BUGS 🗣️🗣️🗣️ the place looks clean everything is nice and good until bed time comes and you turn off the lights and the bed bugs start eating you. My wife was iffy from the start and I should’ve listened because she was right. For $75 a night this is NOT OK. Wouldn’t refund or Offer any type of accommodations either. After telling them about it all the attendant said was “oh yes were aware some rooms have it, we’re taking care of it” so you mean to tell me they’re aware they are infested with bed bugs and are still renting out rooms like that 😡😡Just stay away not worth it!
    2 people found this review helpful 👍

  • 4/5 Jamilhah P. 6 months ago on Google
    Nice and so clean no pets
    1 person found this review helpful 👍

  • 1/5 Erika F. 5 years ago on Google
    First before anything... I would like to say this has to be one of the worst hotels that i have ever been to, so my husband and i were looking for a hotel and we came across this one b/c all other hotels were booked (graduation Saturday). The room we had the lights weren't working at first 2nd i came to the restroom and there was a couple roaches on the floor dead plus the toilet has a stain of blood dripping down(dried)... And then there's the bed the covers looked dirty like they haven't been washed i saw they do not give refunds but if they did i would ask for my money back asap!! Never again will we come here no matter how sleepy we are. I'm not trying to bad mouth this hotel but please hire housekeepers that will clean throughly and not lazy.
    1 person found this review helpful 👍

  • 3/5 Cristina M. 7 years ago on Google
    it was ok didn't like the dim lights made the room seem dirty and also had some adult channels so may not be the best place to stay if you have kids but the price was good
    1 person found this review helpful 👍

  • 5/5 Kip P. 1 year ago on Google
    So as a person who has been run off from the parking lot of a hotel For doing nothing more than waiting for my friend to come down from her room, this place is actually run by people who have i.q scores that actually register into the positives. The rooms and prices are your standard prices for a non 5 star lodging, but it's really the fact that you can actually pull into their parking lot without having an ignorant, hostile, non receptive, rude, hotel owner/employee literally run up to your car before you can even park and text your friend to let them know you're downstairs. That says alot about a hotel. You are literally monitoring who parks in your parking lot bc you run such a sleazy hotel that you won't let anyone even situate themselves in fear of your wife being too tempted to ever speak to you again. Just saying. This place is cool

  • 1/5 Gary T. 4 months ago on Google
    Very bad service and PLACE HAS BED BUGS🤯🤬I DON'T RECOMMEND THIS PLACE.....AND NEVER CAN REACH MGR BY PHONE.....SERVICE IS ZERO

  • 1/5 Earl 3 months ago on Google New
    Love the area but now seems to be flooded with troubles, not managemnts fault but lack of concern concerns me. Someone please help this property reach is fullest as before.

  • 4/5 lee h. 8 months ago on Google
    The owner/manager real polite down to earth. Affordable clean. I wish they would turn the hot water up just a bit but other than that I enjoyed my stay

  • 4/5 Dana R. 1 year ago on Google
    The woman at the payment window was extremely kind to me when I was on the phone paying for someone to stay for two nights. The room that the person stayed in was not bad, it seemed clean and well maintained. It's right off the East Freeway so it is convenient, but the area of town can scare some people. I think it is good for what it is, a barebones place to spend a few nights when money is tight. No deposit was required and it was $60 per night.

  • 5/5 J H. 1 year ago on Google
    Clean rooms nice people great shower everything works

  • 5/5 Carlos F. 1 year ago on Google
    Nice clean place the lady at the front desk very polite and friendly.

  • 4/5 Kimberly R. 2 years ago on Google
    I love this motel..The people that run it are genuinely nice and care for people. But they run a good clean business. The rooms are clean and quite and reasonably priced

  • 3/5 Gary C. 5 years ago on Google
    It is a very clean inn the towls are keep up and the bathroom is fairly new. Good rate and service was fine. Only complaint would be they need new pillows.

  • 1/5 Lakeisha W. 3 years ago on Google
    The lady who check me in was nice but the daytime person was very rude. The walls are too thin. You can hear every car that passed by on the interstate. I wont be returning.

  • 1/5 Jaysn R. 4 years ago on Google
    The front desk lady was great and nice, good customer service. The bed and room was not cleaned correct floor was dirty shower was slick I almost fell in it trying to shower and the bed had hair in it that didn't belong to me and my wife, needs improving, and for the quality of the room it was overpriced#DISSASTIFIEDCUSTOMER

  • 5/5 Nina U. 2 years ago on Google
    Super friendly staff. Great management. And the rooms are big. No one really bothers ya.

  • 4/5 Christopher V. 2 years ago on Google
    Not bad at all for a non-name brand hotel. I'm not a huge fan of the colors in the rooms but they are very neat and clean. Also the people that run the hotel are super nice and very accommodating. I'd definitely stay here again if I was needing a room in the area and $75 really isn't bad at all for the price.


Call (713) 678-7575 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Kid-friendly
    • ✓ Kitchen in all rooms
    • ✗ Pool
    • ✗ Pet-friendly
    • ✗ Airport shuttle

Trends



Last updated:

Similar places



Similar Motels nearby

Last updated:
()