1/5 Tosha F. 10 months ago on Google
I
DO
NOT
Recommend!!!
We
reserved
a
block
of
rooms
this
past
weekend
6/23-6/25
for
a
wedding
and
it
was
a
downhill
experience
on
day
1.
Our
reserved
Bridal
Suite
was
given
away
according
to
the
front
desk,
other
options
given
were
unacceptable
as
the
rooms
smelled
like
animals.
When
booking
we
were
unaware
that
the
hotel
allowed
pets,
and
even
then
okay
it's
fine
being
that
we
were
told
that
the
1st
floor
is
reserved
for
guest
with
pets.
Not
the
case
there
were
pets
on
EVERY
floor.
The
Suite
we
were
finally
given
ended
up
being
on
the
1st
floor
while
our
party
of
10+
rooms
was
scattered
all
over
the
hotel.
The
elevator
stopped
working
multiple
times
throughout
the
visit
to
where
we
had
to
walk
2-3
flights
of
stairs
including
our
elderly
guest.
The
heat
on
the
2nd
&
3rd
floors
where
the
majority
of
our
block
was
placed
was
ridiculous.
Even
putting
the
AC
on
60
degrees
provided
NO
relief.
At
1
point
during
the
late
night
return
from
our
wedding
there
was
Out
of
Service
Signs
on
the
elevators,
but
the
clerk
told
certain
people
oh
it's
working
and
they
were
able
to
use
the
Elevator
after
the
majority
of
guest
had
already
made
the
climb
on
the
stairwell.
Our
contract
had
the
Bridal
suite
being
free
the
night
of
the
wedding
(which
at
this
point
should
have
been
completely
complimentary),
but
the
clerk
who
did
not
have
access
to
the
contract
stated
he
wouldn't
be
able
to
waive
the
wedding
night
fee.
We
had
multiple
guest
to
complain
and
have
their
room
assignment
changed
due
to
the
strong
pet
smell
affecting
their
allergies
in
the
rooms
they
were
assigned.
On
arrival
we
were
informed
that
Shuttle
service
to
the
venue
5
minutes
away
was
not
an
option,
but
on
the
day
of
the
ceremony
we
were
approached
to
say
they
would
provide
shuttle
service
but
that
it
would
end
at
7:00pm
for
a
wedding
that
started
at
5:00pm.
Needless
to
say
WE
will
never
stay
here
again.
But
the
breakfast
was
decent.