THE LOFTS AT SPRING LAKE image

THE LOFTS AT SPRING LAKE

Apartment complex

🫤 Hidden gem of Spring Branch. My night time view so I won't say more to keep it hidden :) *Edited February 2021, this place has lost its luster. The property hasn’t been kept up like it was before. There is also unruly children who take fun in tossing the large rocks surrounding the stream that feed... People often mention property, helpful, nice, friendly, apartment, love, great, recommend,


Address

2217 Hollister Rd, Houston, TX 77080

Website

www.liveattheloftsatspringlake.com

Contact

(713) 647-8485

Rating on Google Maps

4.60 (133 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 10 AM to 5 PM
  • Sunday: Closed
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: property (15) helpful (11) nice (9) friendly (8) apartment (8) love (7) great (7) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Lorin F. 2 years ago on Google
    Hidden gem of Spring Branch. My night time view so I won't say more to keep it hidden :) *Edited February 2021, this place has lost its luster. The property hasn’t been kept up like it was before. There is also unruly children who take fun in tossing the large rocks surrounding the stream that feeds the pond, into the pond itself. We also can’t keep a steady manager to save our lives and the influx of recent tenants shows a relaxed judgment by management. Since covid they have only been responding to emergency service request so they say. When my AC was leaking enough water to fill the light globe in the restroom as well as the bulb in the socked it was not seen as an emergency until I had to contact the city although it was clearly a fire hazard. Professionalism has taken a backseat to petty grudges and biases from the office that should have a hand in making the Lofts feel like home. It’s sad to watch a gem depreciate in value before your eyes. *Edited November 12, 2021 @ 11:20am I just want to see if what I believe will transpire will actually come to fruition by the close of the day. I can't honestly say I have much faith in the team here but I will be completely transparent with the turnout if they do prove my initial belief to be in error. In the subsequent update I will add additional clarity to what exactly you are witnessing in some of the pictures I've shared as well as add additional photos in support of some of the things observed in my ongoing review.
    10 people found this review helpful 👍

  • 5/5 Erik A. 1 year ago on Google
    I went to tour the Lofts at Spring Lake and immediately fell in love with the property and staff! Tamara was VERY helpful and friendly. She made it an easy decision to decide to make this place my home. I would definitely recommend to anyone looking for a place to stay in the area.
    2 people found this review helpful 👍

  • 5/5 Jimenez W. 2 years ago on Google
    It’s a great property they have a beautiful lake view on the back, when I have a problem with maintenance around the house they are always quick to respond and come on the same day. The manager is very sweet very good vibes and it’s a really quiet neighborhood never had a problem. I love it here <3
    1 person found this review helpful 👍

  • 5/5 Walter H. 1 year ago on Google
    AMAZING STAFF. Maintenance works quickly ! Requests get completed at reasonable times and Tamara is very helpful :)
    1 person found this review helpful 👍

  • 5/5 Jasmine G. 1 year ago on Google
    Tamara was very helpful and attentive if you’re looking for an apartment complex who actually check it out here I loved my apartment. No complaints!
    1 person found this review helpful 👍

  • 5/5 D G. 1 year ago on Google
    Great customer service. Spoke with Tamara when I called to get leasing information. She was very friendly and helpful. This complex is at the top of my list.
    1 person found this review helpful 👍

  • 5/5 Luan H. 2 years ago on Google
    Great community to live in. It's a small property with great residence. Back side of the property has a Lakeview where the sun sets beautifully. It's under great management and Lilly takes great care of her residence as well as the property.

  • 1/5 Alejandra S. 6 months ago on Google
    Awful, I saw 2 rats on my mom’s porch and immediately freaked out, I couldn’t leave to go pick up my children from school since I was afraid if they were going to get in or even bite me. Ughhhh what an awful day.

  • 5/5 Dunia S. 11 months ago on Google
    Alondra is very professional and friendly She actually help me with the move in process took het time to explain every document of the lease. Also I love my unit

  • 5/5 Wendy H. 1 year ago on Google
    Beautiful property! The leasing lady, Alondra, is such a helpful person. I had so many questions and she was able to answer all of them with such professionalism. I like that the property is small and well kept.

  • 5/5 Karen R. 11 months ago on Google
    I recently moved in to the property and I am absolutely happy in the property very calm property to live in, and so many parking spaces! And Alondra in the leasing office is very nice and helpful! I recommend the property to anyone looking for an apartment.

  • 5/5 Sandra D. 1 year ago on Google
    I've lived here for a little over a month and I do really like it here. It is a calm neighborhood. Everyone that I run into is very friendly. Also, Alondra the assistant manager is very helpful when it comes to getting things done. Thank you for all you do.

  • 5/5 Lashonda W. 11 months ago on Google
    The lake is very private and exclusive. Great place to spend the morning.

  • 1/5 Sandy U. 1 year ago on Google
    I went in for information and the staff was EXTREMLY rude, asked to speak to the manger and she was even more rude. What a joke, ill just take my money elsewhere.

  • 5/5 Brisa A. 1 year ago on Google
    Really great place to live in very spacious Super great Customer service the leasing agent there Tamara she is super sweet and nice was very helpful she gave me so much information very detailed and everything that I needed to know to be able to look for my apartment. 10/10 recommend

  • 5/5 Crazy M. 3 years ago on Google
    I've lived at quite a few different places but never have I met a team that was so welcoming and helpful in the transition of our move to our new home! Andrea in particular was so positive from day 1 and made sure my family and I had everything we needed and were satisfied. Great job Andrea and keep up the good work! As for the property itself, its beautiful and well maintained. Absolutely thrilled to find the place

  • 3/5 Ashley L. 2 years ago on Google
    Moved here with my family last year, great apartments.. Though there are many roaches in here!! my daughter loves to bring her friends over because they love playing outside for hours! 😁

  • 5/5 Jennifer L. 2 years ago on Google
    Very beautiful townhome , very spacious and fancy kitchen marble backsplash , breakfast bar and a big patio for your bbqs . Love how calm and safe the neighborhood is , my daughter loves riding her bike around the neighborhood. Highly recommend !!

  • 5/5 Nichole B. 2 years ago on Google
    My family and I love living here. The community here is quiet and very kid friendly. I feel comfortable coming and going with my kids. Very nice place to live!

  • 5/5 Miguel P. 2 years ago on Google
    Just move in this week and Liliana welcome us with a move in basket that was full of treats and needs for the apartment. We are off to a good start. My application process was smooth and fast.

  • 5/5 Joshua F. 2 years ago on Google
    It’s hard to find apartments/ apartment managers as nice as the one here. Super nice. It’s quite and clean and above all else, Liliana is very helpful with anything that I need. 10/10 would recommend

  • 5/5 Jhonatan S. 2 years ago on Google
    The manager is amazing! She was super helpful! Lili helped me with my lease and made my move in hassle free and quick! I would recommend this apartment building because of such friendly and knowledgeable staff!! Thank you Lili!!

  • 5/5 Kenia T. 2 years ago on Google
    I have been looking for a new place and today I decided to check out the lofts at spring lake and let me tell you they are beautiful, the manager Lili was super nice and welcoming, she made me feel like i was at home already. She is the nicest person ever. I will be moving here very soon! 🤗🤗

  • 5/5 Natali S. 2 years ago on Google
    I be leaving at the residents for about 3 years now i have no complaints the management is amazing. When ever i have a issue with maintenance around the apartment they are very quick to response and fix the issue. Is a family friendly neighborhood for my kids. Manager also has really nice events thought the month my kids and I love to attend.

  • 5/5 Cindy M. 2 months ago on Google • 2 reviews New
    Very good service, very friendly,

  • 5/5 Cristian L. 2 months ago on Google • 1 review New
    Very nice property and very calm.

  • 5/5 Kerin R. 3 months ago on Google • 2 reviews New
    Beautiful property! I love live here!

  • 5/5 chelyta c. 6 months ago on Google • 2 reviews
    Good customer service, the assistant Alondra is very good and helped me with everything. Very nice community.


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