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Starbucks

Restaurant Cafe Bar Coffee shop Breakfast restaurant Coffee store Espresso bar Internet cafe

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention Starbucks, coffee, order, location, service,


Address

914 Dallas St, Houston, TX 77002, United States

Website

www.starbucks.com

Contact

+1 713-651-0791

Price rating

$$ $$

Rating on Google Maps

4.20 (644 reviews)

Open on Google Maps

Working Hours

  • Thursday: 5 am to 6 pm
  • Friday: (Good Friday), 5 am to 6 pm, Hours might differ
  • Saturday: 5:30 am to 3:30 pm
  • Sunday: (Easter), 5:30 am to 3:30 pm, Hours might differ
  • Monday: 5 am to 6 pm
  • Tuesday: 5 am to 6 pm
  • Wednesday: 5 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Starbucks (14) coffee (13) order (8) location (8) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 jonerick s. 1 year ago on Google
    They don’t honor Starbucks national policy of free coffee refills for Gold Starbucks users. The manage was very rude about it as if I should already know this. I’ve never encountered a corporate Starbucks in America that doesn’t honor their corporate policy.
    3 people found this review helpful 👍

  • 1/5 Constance S. 9 months ago on Google
    Starbucks should be ashamed. Ordered 2 beverages from this place with no ice. I guess their "policy" is to not fill it completely when you ask for no ice. Damn near half the beverage is ice when you look at it that way. This is why, I try to support local whenever possible. I am done with Starbucks.
    3 people found this review helpful 👍

  • 5/5 Cecelia P. 2 years ago on Google
    I love this Starbucks and in perfect fashion, the coffee always hits the spot...and your pockets! Lol. Here's to Starbucks, the iPhone of coffee...
    2 people found this review helpful 👍

  • 5/5 Jorge L. F. 1 year ago on Google
    Visitef from Eagle Pass and is delicious! That's according to my daughter Regi, she loves it! Had to stop before heading out. This place is right next to our stay amd is excellent! Super clean, very attentive staff and service was fast. Recommended!
    1 person found this review helpful 👍

  • 1/5 Vivica V. 7 months ago on Google
    Do not go here. I came a few days ago to pick up my order I placed online. I walk in and was immediately met with skeptical stares instead of a greeting. I then had to announce that I was there to pick up my order, one of the two employees attempted to be nice and asked what my name was and I responded Vivica and she proceeded to point to where my order was and walked off, mind you there was two other customers who had ordered. They looked as confused as me but what disappointed me the most at that moment was the fact that I saw I was the only one being mistreated and I was the only person of color. At that moment I was ready to leave it just wasn’t a welcoming environment; I then reached for my drinks because I already felt extremely uncomfortable and just out of place, I just wanted to get the hell out of there. I then reached for my bag as well and the second employee snatches the bag. I am immediately furious at this point and she then pushes the bag towards me after seeing my name on the bag as well… I didn’t say another word and abruptly left. Whoever manages this property may want to reconsider who’s working there because you will never retain customers with women like that. I am surely never returning and I suggest who’s considering visiting this location to reconsider. There are multiple Starbucks in the area within 5 minutes of this exact location.
    1 person found this review helpful 👍

  • 1/5 evelia b. 8 months ago on Google
    Order a coffee like how it comes it was half empty didn't like the service paid for full price and still didn't get what i got.. order in the past they still arent getting it right. 😒
    1 person found this review helpful 👍

  • 2/5 ProclaimIt 5 years ago on Google
    While the service is excellent, the product quality is poor. I was visiting on business and 2 days in a row they got a basic Vanilla Latte wrong. The 1st day was like a plain Latte(Mobile order) and the 2nd day was like Sweet Vanilla Milk without Espresso. This is very uncharacteristic from my many Starbucks experiences.
    1 person found this review helpful 👍

  • 5/5 David H. 2 years ago on Google
    Nice people here, always attentive.
    1 person found this review helpful 👍

  • 5/5 Dekar “D double” A. 2 years ago on Google
    A consistent and familiar franchise. I'm glad I was able to get an impossible breakfast sandwich since I don't eat pork
    1 person found this review helpful 👍

  • 1/5 Tiffany L. 8 months ago on Google
    No chairs to sit down and no bathroom for customers is inhumane. Serving drinks and food without an option for basic human needs such as using the restroom is unconscionable.
    1 person found this review helpful 👍

  • 5/5 Handsome P. 7 months ago on Google
    Great Service! Great People

  • 3/5 Adrian P. 1 year ago on Google
    I truly don't understand why people are so excited about this. I shouldn't say no more.

  • 1/5 Brandon J. 10 months ago on Google
    ALWAYS a major wait and they don't offer free refills that every other store provides. Any other location is better than this one.

  • 5/5 Humberto 10 months ago on Google
    Great and quick stop for your Starbucks, it's not a dine in spot so you can't chill and enjoy WiFi but mostly everyone has that in the hotels that are all around there

  • 4/5 Toney B. 1 year ago on Google
    Nice location with courteous and quick service...

  • 5/5 Donald W. 1 year ago on Google
    My tastes are simple. A good cup of dark roast coffee and all is good, Starbucks certainly has that.

  • 3/5 Brenda G. 1 year ago on Google
    I thank God I have a job at in Patrol Security downtown Houston TX. So that I'm able to buy me breakfast and coffee to drink before I start my work day shift. I'm might grateful for this job opportunity.

  • 5/5 Tony T. 1 year ago on Google
    The whole crew here is terrific: Z, Q, Mari, Chris, D, and EVERYONE! They will learn your order by your second visit and ensure your drink is made to perfection!

  • 2/5 Bruce W. 1 year ago on Google
    Why is it always so slow in Starbucks to get a coffee

  • 5/5 Trinh Hoang L. 1 year ago on Google
    Love this drink !

  • 4/5 Danielle W. 1 year ago on Google
    Super busy but efficient. This Starbucks is connected to 2 big hotels so the morning rush is CRAZY. However, they have enough people working to get orders in and out.

  • 4/5 Jools 1 year ago on Google
    Love a Starbucks, just wish it wasn't so darned expensive. They surely make enough profit!

  • 4/5 O'kemia S. 1 year ago on Google
    I love me some Chai Latte 😻

  • 5/5 Valeria F. 2 years ago on Google
    This location makes the coffee on point!!! Never too bitter, never too cold, and the workers here are nice 😌

  • 5/5 Patrick H. 1 year ago on Google
    Best coffee in Houston is right here! The customer service is top notch!!

  • 5/5 Jovita G. 2 years ago on Google
    My coffee was perfectly made, delicious & hot. Lina went above & beyond! I was looking for the new "plantable" gift card for my kids and grandkids garden, lina had 3 left and held them for me while I arrived (10 mins)!! Thank you, I had gone to and called over 10 locations looking for these!!! Thanks again Lina. Kudos!!

  • 5/5 Dune-Micheli P. 1 year ago on Google
    It is always a delight to pick up my coffee and bakery item at this location. The Satff (Sean, Lina. ánimo, Bianca, MacKenzie, Mariana. Alondra, Alejandro, Attoy, DT, and Manager Kristen) are always so professional, welcoming. and effectient with my order. They prepare orders with such care and attention.

  • 5/5 Reliant E. 7 years ago on Google
    I am a regular here and love the team that works here; their leader is the best. Sometimes I go in just to say hi, not even to buy a drink. The store manager has the best sense of humor. She treats everyone the same, as if they are old friends. I have never had a bad experience there, even when it was crazy busy. I recommend this store before any other downtown location. I love 'bucks!

  • 4/5 Paul Frederick C. 6 years ago on Google
    Nice coffee shop in downtown Houston, small and limited seating but they have a good selection of coffee and tea with fast and friendly service

  • 5/5 Curtis O. 2 years ago on Google
    Went in the drive thru. My drinks were made very good.

  • 5/5 Leopold G. 2 years ago on Google
    This location has outstanding people working here, they always get my order right and they have a good attitude.


Call +1 713-651-0791 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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