I have written five star reviews for this beautiful building in the past. However, the rent is VERY high. I was fine with this when I was getting what I paid for. However, the elevators have been broken on and off for over three years. Right now, we have two out of three elevators broken. At times, I have to wait more than half an hour just to get an elevator to my apartment (which is on an upper floor in the high rise, making taking the stairs very difficult). Even worse, recently, an angry tenant used the resident portal to chastise neighbors who are not following a list of rules he created to "grow up" or "get out." The message was sent to the entire building. Management responded in a very lukewarm manner which, in my opinion, condoned this person's bullying his neighbors and the erosion of our friendly community. This is a great place to live, but it is not what it used to be. Also, if you enjoy having a pool, this is not the place for you. It is always a gamble as to whether the pool area will be open. We will likely move on after our lease is up. I would, however, like to thank Robert, Simon, and Brandon for their exemplary work.

I am writing this Review to Thank Ed Thompson who became The Museum Tower New Property Manager for a Month Now. What Ed Thompson did in just One Month is Beyond Astonishing. We had ongoing issues with the Elevators, Exit Garage Door and Pool etc. But as soon as Ed took the Helm as The Museum Tower Property Manager All of these issues were Gone with a Blink of an Eye. It is just Really Remarkable what Ed Accomplished in such a short time because it seemed that these issues will stay forever, but then Ed Successfully and Miraculously fixed it All. I am Really Thankful to him for taking care of it All at once and I am also Really Thankful to him for his Outstanding Professionalism and Exceptional Work Ethics. Ed will Surely do All what it takes to make The Museum Tower Special in every way and for that I am Really Grateful. Ed is Truly the Best of the Best. Thank you Ed.

This building has remarkable floor plans and offers a distinct type of luxury living in the well sought out museum district. Along with the fact that the staff and management exudes 5 star service at every given instance, this building offers floor to ceiling windows and breathtaking views of the city! Don’t forget I’m your favorite Houston Realtor, so contact me for more details and information. #realtywithme

I lived at the Museum Tower for almost two years, and it’s been an absolute dream. Delaney and the entire staff are magicians, the building is beautiful, and the people are all around great. The absolute best in apartment living.

I've lived here for the past 3+ years. I love the location, the oversize floor plans but what makes this place a quality living is the professionalism, care and safety the management and the supporting staff provides to the residents. The management is very accommodating, fair and realistic. They care deeply about the residents and everyone's comfort. The 24 hour concierge is a plus. Valet parking and assigned parking is super nice to have. The premises (indoor/gym/cafe lounge and outdoor/pool deck, etc) are continuously spotless. The tower has a real homey feel where residents alike appreciate their privacy and comfort. I highly recommend apartment hunters to come and visit and see for yourself.

The Museum Tower is an amazing building, the apartment is beautiful, our neighbors are nice, the location is great. Beyond that, the management and staff at the leasing office and front desk are EXCEPTIONAL!! They care deeply for the property and their residents, and it shows in every interaction! We absolutely love our new home and community!

Location. Location. Location. The Museum Tower, located in Houston’s Museum District, offers oversized rooms with 12’ open ceilings, which are reminiscent of industrial lofts in New York City. 18’ balconies and floor to ceiling windows provide stunning panoramic views. Amenities include 24-hour valet and concierge service, fitness center, and heated pool. The maintenance team and management staff offer prompt courteous service. The neighborhood, while lacking trendy restaurants, compensates with numerous parks and museums, including The Museum of Fine Arts, The Contemporary Arts Museum, and The Museum of Natural Science. The Menil Collection and the Rothko Chapel are nearby. Hermann Park, the Zoo, and the Texas Medical Center are minutes away. I am proud to call The Museum Tower my home. I feel welcome, safe, and secure in my cozy 18th floor apartment. I can’t think of a better place to hunker down.

I have been living in different apt complexes for over 15 years....Museum Tower is the best of the best EVER!! The staff is top tier!!! The maintenance top tier! All staff has been here like 10 yrs plus so they all are masters at their role...they are sooo good they act like they were born to serve you...I love them! The office is so professional and keep u updated on everything...moving here was the best decision ever!!! Patrick, samantha, Dayna the concierge Glen, Simon all of them AAMMAZING!!! Im telling u this team is out this world impressive just absolutely stellar! They make my day better when i come home.. I put a maintenance ticket in and the maintenance man was at my door within 45 minutes! I'm never moving! 711

The best apartment building in Houston! The staff is seriously the best and they go above and beyond! They really are a huge asset to the building!! Everyone in the building is really friendly!! I recently moved out of state and I will miss the Museum tower! I would move back into the Museum Tower if I find myself back in Houston!!!

Cons Thin walls and flooring ( move here if you want to hear almost everything in your neighbors unit next door and above you) I am a light sleeper in I don't get any sleep here barking dogs (all day and night) Elevators constantly breaking Small gym No business center Not the ideal place to live if you work remotely Pros Location Extra guest parking Concierge service Security

When Walls Talk Louder Than Management: My Journey with Greystar at Museum Tower (Houston, Tx) A home is more than just four walls—it's an escape, a retreat, and most importantly, a sanctuary of peace. Yet, my journey with Museum Tower’s Greystar building management was anything but peaceful. In fact, it was marked by a consistent drumbeat of disturbances, underscored by the frustrating silence of its building management. Over the last 30 days, the construction noise from the pool demolition beneath my unit was not a mere inconvenience—it was a daily ordeal. And this was just a fragment of a larger picture. The building is currently undergoing extensive renovations. While renovations are, in principle, a sign of progress and betterment, the reality here is different. Amenities that are often the selling points of such a place are currently non-operational. That fancy pool and patio? Down. The lavish common area? Unavailable. And for those considering moving in, here's another thing to note: the ongoing construction is likely to impact your unit in some capacity over the next year. Whether it's noise pollution, dust, or yet another unexpected amenity closure, brace yourself for surprises. The most disheartening aspect of this entire experience was the lack of responsiveness from the building management. In times of disruption, a little empathy goes a long way. Sadly, my attempts to communicate with the local building management were met with a resounding silence. It took a direct appeal to the corporate general counsel, bypassing the usual channels, just to get an acknowledgment. To future renters eyeing Museum Tower under Greystar: While the brochures might paint a rosy picture, the on-ground reality is layered with challenges. And when those challenges arise, based on my experience, don't expect the building management to be your ally. It's a classic case of buyer (or in this instance, renter) beware. The physical infrastructure might be getting an upgrade, but the communication infrastructure, at least with the building management, needs a major overhaul. If there's one takeaway from my experience, it's this: when choosing a home, it's not just the tangible amenities but the intangible ones—like trust, responsiveness, and understanding—that matter most.

I am a multi year resident of the Museum Tower and over the years have referred many other people. The building has relatively a new management group and I was delighted with the help provided by Samantha. While she is nominally a leasing agent, I turned to her as a point of contact for a longstanding maintenance request. After many reminders no one seemed to know the status never mind coordinate and schedule it. Thanks to Samantha's listening skills, excellent knowledge of property management and superior coordination skills, the request was accomplished to everyone's satisfaction.