We got a customized engagement ring here. Cynthia and Diego designed something I never would have dreamed up and it was such a good experience. Definitely a great choice for engagement rings and we'll be coming back for our wedding bands!

Jared at memorial is my favorite store and has the best customer service. I have been shopping at Jared’s since 2012 and I have never had any issues. I recommend asking for Jeremy, he is awesome and always so friendly. Every time we shop there we leave happy and satisfied 🙂.

Robert/Uncle Bob was so very helpful upon picking up my ring from being repaired! Even though my engagement ring was custom designed here, and my husband and I have been back for two inspections, at no point did we ever receive tips on basic care - until today with Robert! I'm a total clutz and this is my first expensive piece of jewelry. Caring for it is important to me and he took time to share great information with us that no one else up until this point had. Bonus: he was so sweet! I can tell he truly cares about his craft. He is a gem!

Thank you so very much to Mr. Robert. Fixing my earring that others said could not be fixed. As always impecable, professional and amazing. Mr. Robert even went the extra mile and cleaned my watch and ring. He is my main reason i love and recommend Jared. Great service and attitude; the beauty of people who love what they do and are committed to service. Thanks so much Tatiana C.

Working with Luis was a definite pleasure. His personality was amazing. He explained he was just sales support which was a huge shocker being the fact his personality was better and bigger than anybody who we seen in the store both days we shopped. He most definitely deserves a raise and a higher position with his talents, communication, recommendations and once again amazing personality. If it wasn’t for him I couldn’t say the experience would have been as great which is a huge deal being this was one of the most important purchase me and my soon to be husband have made. If you go to Jared remember to ask for Luis ! He will not disappoint! Marcus who was are sales person also did a great job of course but this review is more so for Luis because I feel as thorough he deserves the extra thanks because even when he turned us over to Marcus he stayed with us throughout the entire process. Thanks again Luis we will be back !

I went in for a watch adjustment. The service from Uncle Bob and Erica was great. We had to resize the watch a couple of times and they were patient and helpful. Highly recommend!

Went shopping for an anniversary gift. Ask for Erica!!! She was very knowledgeable and was patient with all my questions. Along with my 20 questions, Uncle BoB was able to answer all my after care questions and made me feel comfortable about any watch adjustments if needed.

I am very satisfied with this Jared store services, assortment and prices! I purchased earrings last yea and 7 months later golden necklace, enjoyed exceptional customer service and nice attitude to me as a client. I will definitely go back there at holiday season.

I was very impressed with the service provided today by Alma Flores, she was very friendly and helpful and let me know the various ways Jared could help me with new jewelry, any repairs, appraisals and she is taking care of having my jewelry that is under their service program cleaned and check that the settings are secure. I appreciated the time she took with me, I will be back again!

I come every 6 months to get my ring inspection done and every-time it’s such a great experience. Alma is usually the one there and she is the sweetest and most cheerful person to interact with. She is quick and thorough. I’m so glad I purchased my ring from Jared and thank Alma for making my visits pleasant.

Always great service, quality is the best and for any budget! I get my rings’ diamonds inspected every 6 months and they don’t only inspect them but leave them looking new. Mrs Alma is the sweetest and most courteous employee! Jared is my jewelry spot!

The repair desk is always so helpful. I came to get a ring repaired and Alma was so kind and even helped me with a quick favor that I didn’t have the right watch tool for. I’ll always come here for jewelry purchases because I know they stand by their products and warranties.

Robert Brahmbhatt is amazing! He made us feel comfortable when servicing my wife’s ring. Explained the process in depth, and was extremely helpful throughout the entire or process! Truly appreciate the assistance! We will always bring our jewelry back here for device as long as he is here!

Today Cynthia and Jeremy helped me tremendously in under a hr to find my husband a wedding anniversary gift. Cynthia was very throughly impressive. Both were very friendly and quick. Look no further stop at this Jared’s. Thank you both.

After doing some research online I was ready to purchase my first Tissot Supersport Chrono watch. There were many Unauthorized Dealers that were selling the watch for a lower price but none of them offered the direct warranty from Tissot that Jared Jewelry was able to sign me up for. Markus and Sal were very helpful and made my watch purchasing experience very pleasant. They are very knowledgeable about the products and were even able to give me a small discount at the end. We will definitely be back for future purchases!

Derek and Diego were the jewelers for me and my fiancée! They were incredibly helpful throughout the process of creating a custom engagement ring for my fiancée and have done beautifully! Derek was so friendly and was prompt in giving me updates on the process of the ring and really simplified the process. He made us feel like people! And Diego did a masterful work with the engagement ring! I will most definitely be recommending them to my peers and coworkers looking for engagement rings at Jared's!

Great service! Alma helped me out. I had to get my ring inspected and it turned out that my diamond was loose, however, it was going to take the next day for pick up. I told Alma I was going out of town tomorrow and if there was anyway to pick it up the same day. She made it happened and I’m so grateful! Just came by and picked it and “Uncle Bob” helped me. He’s super nice and helpful. My ring looks amazing. I really appreciate the great customer service. I will continue to buy all my jewelry here.

I received great customer service from a unique man named Uncle Bob who works at the Jared located in Memorial ! Would definitely recommend this jewelry store !

Came into Jared today in order to clean my fiancée engagement ring and Alma Flores was super helpful in inspecting the ring prior to cleaning it as it has never been inspected since the original purchase. She encouraged to always ask for someone to inspect it in order to protect ourselves from losing any diamonds. Excellent customer service

Alma was so incredibly helpful in re-sizing our wedding bands! She educated us on the importance of routine inspections AND she was kind enough to rush the sizing so I’d have my engagement ring back before my bridal shower. Fantastic, couldn’t recommend her more!

Thank you Robert! I brought my ring in to be inspected & he was so patient, kind, & knowledgeable. He listened to all of my concerns, answered any questions I had, & took the time to teach me more about my specific ring. I left today feeling much better than when I came in & I would absolutely trust him with my ring in the future!

Uncle Bob was simply fantastic. Came in to get my ring cleaned before my wedding and he made it sparkle like it was brand new. His friendly demeanor was welcoming and made the whole process enjoyable. Will always request Robert for any service moving forward.

All I can say is Robert was amazing. I broke a diamond out of my wedding band and he made it seem like it was the easiest fix. He made my ring look brand new and then polished and cleaned my engagement ring to match. My rings look brand new and the whole experience was amazing. I will only come see Robert in the service department from now on. Thank you Robert!!!

Jared at Memorial City is hands down the BEST!! The customer service is outstanding. Jeremy and Diego are the sweetest and so helpful. We were able to find everything we were looking for with them. We’ve been loyal customers for over 18 years and will continue to shop at this location.

Repaired beautifully after my first experience. I went in to size my wedding rings due to arthritis. The nice uneducated salesman gave me a price to size both rings. I agreed and was horrified upon pickup. My exquisite rings were spread without adding any gold!!! Ruined rings. The jeweler on attendance was equally horrified. He did nothing but offer me a small discount to repair the damage. I was subsequently called by Diego the assistant manager, who asked me to return. He replaced the ruined shank immediately. I just picked up my rings. Thank you for responding and repairing my rings so beautifully.

Alma was amazing! Not only did she help resize my wedding ring, she gave us great tips for how to better clean and care for our jewelry. Alma took her time helping us (my husband and I) and even checked to see if our other jewelry we purchased there, needed to be brought in for maintenance. We ended up buying new jewelry pieces too because we were so happy with her service and knowledge!

Robert, a.k.a. Uncle Bob, helped me get a watch I had purchased online fitted despite my husband not being present. He was patient and super helpful with devising a way to convert his wrist size to the number of brackets we needed removed. Throughout the whole process he was very reassuring, and we ultimately figured things out with a ruler and a rubber band. He didn’t have to be so accommodating, but he definitely went above and beyond all expectations!

I needed to have my watchband shortened by 4 links and the jeweler known as Uncle Bob helped me out. This was done quickly and beautifully. I also received information on how to care for my watch to keep it waterproof under certain conditions. With this wonderful service I look forward to visiting Jared again!

Alma, who helped me with my jewelry repair was very professional and courteous. She took good care of what I was needing and recommended what needed to be done. When it was time to pick up my jewelry, she was there to help once again. I was impressed on how thorough she was (especially when handling my engagement ring by reading the serial numbers back to me). I will definitely be going back to this Jared’s.

Robert did an amazing job with my ring re-sizing! He was helpful, friendly and very quick! I had my ring back in a single day. 10/10 would recommend!

Went it today to buy a couple of things, and Erica helped me out. She was so sweet, very helpful & knowledgeable, and patient with me. I’m in love with everything she helped me pick out. Make sure you ask for Erica on your next visit!!!! You will love her.