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Lifeline Urgent Care

Medical clinic Wellness center Family practice physician Weight loss service Walk in clinic Urgent care center X ray lab Std testing service Occupational medical physician Drug testing service Physical examination center Mens health physician

👍👍 Lifeline Urgent Care was an awesome experience from the first phone call in to ask about the cost of a visit, to walking out the door. Professional and convenient office...great staff and service. Reasonable cost for those without health insurance as well. Definitely giving them an A+++. People often mention care, Urgent, Care, time, Lifeline, staff, friendly, doctor, appointment, urgent,


Address

13410 Briar Forest Dr Ste 190, Houston, TX 77077

Website

www.lifelineurgentcare.org

Contact

(281) 771-1144

Rating on Google Maps

4.70 (783 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 7 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: 10 AM to 5 PM
  • Monday: 9 AM to 7 PM
  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: care (14) Urgent (11) Care (11) time (10) Lifeline (9) staff (9) friendly (9) doctor (9) appointment (8) urgent (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 John M. 1 year ago on Google
    Lifeline Urgent Care was an awesome experience from the first phone call in to ask about the cost of a visit, to walking out the door. Professional and convenient office...great staff and service. Reasonable cost for those without health insurance as well. Definitely giving them an A+++.
    4 people found this review helpful 👍

  • 5/5 Josh C. 2 years ago on Google
    Super easy to schedule an appointment online. Check-in process has quick. Staff super friendly. They quickly gave me a diagnosis and sent the prescription to my pharmacy. I would definitely come back again and recommend to others.
    2 people found this review helpful 👍

  • 5/5 Margaret A. 1 year ago on Google
    The moment I stepped in to the urgent care, I felt like I was in heaven because of the sweet, beautiful smell I perceived. I’m very big on smell. I went with my kids for sport physical. The lady at the front desk was so friendly. The nurse and doctor were just amazing too. You can tell this came natural from them they didn’t try too hard to be nice. Even my kids enjoyed being at the clinic. We had a great experience!!! I highly recommend.
    2 people found this review helpful 👍

  • 4/5 Morgan Williams G. 1 year ago on Google
    Editing this to be 4 stars because when my cold turned into a sinus infection a few days later, I was able to do a televisit rather than returning in person. Still think you should plan to wait, but I do appreciate them responding to my follow up. Don’t expect more than your average urgent care experience here. That includes an hour plus wait even if you have an appointment and are on time or early. The staff was very polite but I think some reviews made me think this would be better than other places I’ve gone to and it’s just about average.
    2 people found this review helpful 👍

  • 1/5 Qiaoyi Z. 1 year ago on Google
    I made the online appointment at 10:15 am, and arrived at there 10:10. The waiting line was long and I understood, be patient to wait there for 1 and half hour. I finally got in and did the PCR and other test, but then I stuck at the room, wait the doctor to come for another 40 minutes. There was a couple came later then me without an appointment, but since they complained the long waiting time at the front desk, the worker decided let them cut in line to make them happy. They are at the room next to me, keep talking to doctor about 30 minutes and nobody come to my room give me a reason. I finally found the nurse and asked him how long I still need to wait. He came into the other room and stopped the doctor with that couple. I saw this couple left the urgent care, and I was still waiting because I am very very patient and maybe too quiet!!! I've been there for 2 hours and 10 minutes, and finally the doctor came. I complained why let the couple cut in line, they didn't give me any reason!!! They just came and told me, YOU CAN GO NOW. YOU DON'T NEED TO SEE THE DOCTOR. So I was spending more than 2 hours and just did a PCR test. Waiting in the room for 50 minutes and then tell me NO DOCTOR WILL COME TO SEE YOU. HOW RUDE THIS URGENT CARE!!!!!
    2 people found this review helpful 👍

  • 5/5 Tanisha J. 1 year ago on Google
    Lifeline Urgent Care was a fast and efficient way to go. The staff was very kind and respectful, starting from the receptionist to the Triage Nurse, very sweet young ladies. The PA Marisa Garcia was very kind and showed excellent beside manners. She sat down and patiently answered all of my questions and concerns as if she were my PCP. That type of treatment goes a long way with me. This will definitely be my go to spot when my doctor is unavailable. Thank you all!
    1 person found this review helpful 👍

  • 5/5 Kimberly N. 10 months ago on Google
    I visited Lifeline Urgent Care on Sunday around 3:45 PM. I was seen by Nurse Practitioner, Leslie. She is very professional and helpful when I informed her of my back injury from exercising. The provider examined me and listened to my concerns. Thank you for helping me, Ms. Leslie!
    1 person found this review helpful 👍

  • 5/5 Mrs. T. 11 months ago on Google
    Lifeline Urgent Care is a go to in your time of medical need. The staff there were professional, attentive and helpful. They handled me with care and listened to my concerns. Marissa, the physician assistant was so good I wanted her as my PCP. I definitely will go back if I need urgent care. Thank you…
    1 person found this review helpful 👍

  • 5/5 Juan V. 1 year ago on Google
    I had the the most amazing experience @ this clinic today . Beginning with the front office receptionist so friendly and professional. Then the triage nurse Mr Eddie treated me so kind and attentive. Ms. Ravi Kalidindi … what can I say she was phenomenal and so caring and concerned about my well being..: over all of this team could be my daily Dr office it would be my first choice I have never been treated so great the whole crew is beyond amazing thank you so much for attending and helping me … always Ms O Reyes
    1 person found this review helpful 👍

  • 5/5 Dominique J. 2 years ago on Google
    I had to visit Lifeline UC twice in a short span of time and both visits were great. Both times I met with Dr. Garcia who was very attentive and eager to figure out what was wrong. The customer service from the nurse and staff were superb as well. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Beatrice E. 2 years ago on Google
    The front desk assistant was exceptional. I mean had I been given the two patients that came in after me..I think I would have burst. She was so patient with them although they were very impatient. And the staff was so kind to my little one! If you need a quick and comfortable healthcare center this is the place to go!
    1 person found this review helpful 👍

  • 5/5 Afshan A. 1 year ago on Google
    Great service!!! Great people!!! I didn’t have the insurance. I did self pay but most cheapest and most great in service . I recommend to everyone who needed an urgent care.
    1 person found this review helpful 👍

  • 5/5 josephine T. 1 year ago on Google
    Very clean and great atmosphere. They made the walk-in feel welcoming and the doctor and the front staff were amazing. Very courteous very nice! And very quick! Which is a plus.

  • 5/5 Danine B. 1 year ago on Google
    I called around to many places including my son’s provider to schedule a physical and there were no openings until the end of November. I called CVS and they had openings but they have recently went up on the cost. A coworker of mi e referrred me to Lifeline Urgent Care and not only were they able to schedule him in the following day, the physical was only $35! The care was exceptional from the time I arrived by the receptionist/medical assistant; very friendly and amazing customer service. Dr. Marissa was wonderful and made my son feel at ease as well. I would be recommending to others and returning.

  • 5/5 Ashley P. 1 year ago on Google
    Great clinic! Very clean and well organized. Doctor was very thorough and friendly. I was literally searching for a clinic that stay open late so that my son can receive a physical after works hours and they were right here to assist me! Right on time when I needed them to be! Will definitely visit again!

  • 5/5 Nancy S. 1 year ago on Google
    Lifeline Urgent Care is a Godsend. They treat their patients promptly, knowledgeably, and with kindness. My friends and I love the convenience. Without Urgent Care most of us would have to wait days to receive medical attention and then would have to wait for hours having unnecessary tests run. Recently I had pneumonia. After trying for 4 days to see my doctor I went to Urgent Care. They took a chest x-ray which was read faster than if I had gone to my doctor and started medications immediately. At that point i was coughing up blood. Needless to say I will be changing doctors, but am dragging my feet to do so since Urgent Care is so terrific.

  • 5/5 Andrew J. 1 year ago on Google
    I am beyond impressed with this facility. From the moment I called over the phone up until the moment I left, the service was top notch for the entire experience. I called around 7:30pm on 1/13 to check to make sure they were open and also to make sure they accepted my insurance. Both answers were yes so I made my way there. I filled out some quick paperwork, showed my insurance card and ID to the super helpful gentleman at the front desk. I was seen right away. Dr. Garcia was flat out amazing. 🥰 I don't think I've ever met a more friendly, helpful and thorough physician. She was very knowledgeable and was able to determine my issue and come up with a medical plan extremely fast. There is no doubt that if I need urgent care again, I will ONLY go here. Stellar job!!!!

  • 5/5 cory s. 1 year ago on Google
    Wonderful staff, personable and very easy to visit with. Made me feel very comfortable. Jumped online, saw a 4.7 rating, set my appointment, arrived, checked in and they did the rest. Reasonable fees. I would absolutely go back when needed.

  • 1/5 Natalie W. 9 months ago on Google
    This was THE WORST urgent care I have ever been to. Is it possible to leave 0 stars? My husband and I spent 30 minutes as the only ones in there. The receptionist asked for some information and then disappeared for 20 minutes. When she finally came back, she said she didn’t know if they took my insurance, even though their website clearly stated that they did. We looked it up previously to make sure. This was extremely unprofessional and extremely unproductive.

  • 5/5 Trey D. 10 months ago on Google
    I found Lifeline Urgent Care to be a clean or orderly facility that shows a lever of care from the very friendly and compassionate staff. They got me in and out very quickly showing respect of your time. First time forms were a breeze to fill out.

  • 5/5 Bigg M. 9 months ago on Google
    The care I received here was top tier. Everyone was courteous and friendly which is refreshing during my time of concern. This is the best experience I’ve had in urgent care.

  • 5/5 Katrina M. 1 year ago on Google
    I was so blessed to find this place. Because I do contract work, I do not have insurance. I recently received medical attention from Ally ER (also wonderful) but there were issues for which I needed follow-up. I was looking for a clinic with whom I could establish a relationship with and see over the long term- somewhere I could get lab work and diagnostic imaging, if needed. Lifeline Urgent Care checked all of those boxes for me. The reviews are real! I was greeted at the door by Maya. She was pleasant, professional and knowledgeable. She was very helpful in explaining how things worked in the clinic such as pricing, labs, etc. She even wrote things down for me so I could refer to them during my consultation. After waiting no more than 5 minutes in the clean lobby (I had an appointment) I was brought back to get my vitals and health history by Edward. This guy was amazing! He took his time and went over my health history and scanned labs I brought from the ER into my chart. He was so thorough! When he was done, I was brought back to the exam room where I was cared for by Marisa, PA. Again, she went over my health history before performing a thorough examination. She listened to my concerns; it was so nice to be heard! I also received and X-ray and labs while at the clinic and an order for a CT scan as well as a referral to a specialist. The team even called ahead to check on the price of the CT scan and made the appointment for me so I could head right over. All of this occurred on a Saturday. It was well worth the hour drive! So far as I am concerned, this is my new primary care team. The cost, considering what I received, was more than reasonable. If you are in need of great medical care, these guys can’t be beat.

  • 5/5 Victoria G. 7 months ago on Google
    This place is extremely friendly and so very helpful on my weight loss journey. Dr K is so informative and always has answers to all my questions. ❤️

  • 1/5 vonni o. 7 months ago on Google
    Receptionist was rude. I called to schedule appointment and pay out of pocket in full, when she kept asking about insurance I told her twice I will pay fully out of pocket she hung up in my face.

  • 5/5 Denzel R. 6 months ago on Google
    The workers here were all kind and quite personable. They made me feel comfortable even though I was highly uncomfortable due to the nature of my visit.


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