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Planet Fitness

Gym Fitness center Spa Personal trainer Physical fitness program Tanning studio

Member's only gym aiming to make workouts accessible to all with state-of-the-art equipment. People often mention people, machines, weights, time, staff, membership, equipment, nice, free, clean,


Address

10116 Hammerly Blvd, Houston, TX 77080, United States

Website

www.planetfitness.com

Contact

+1 713-932-8401

Rating on Google Maps

4.10 (832 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: (Easter), Open 24 hours, Hours might differ
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: people (14) machines (13) weights (13) time (12) staff (10) membership (10) equipment (9) nice (9) free (9) clean (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Chris “JC” M. 2 years ago on Google
    Initially when I came to this gym I was very impressed for the investment it’s a value. It’s rarely packed and it’s relatively clean except in men’s restroom they could wipe dwn counters more. My biggest complaint is that the staff does not enforce rules about circuit training in areas you see lots of people hogging equipment. I’ve complained now posting some photos of one guy who regularly takes 2 benches & about 6 to 7 pieces of equipment, additionally the equipment is used outside of the designated areas never replaced & to the extent it’s in the middle of the floor creating trip hazards. I’m certain if management circled and made more presences in the gym they could enforce and minimize this issue. It seems on every evening the staff that arrives around 5 o’clock or later just sits behind the counter half the times they’re in the back office they never circulate through the gym I really think this gym could use a visit from a regional. As you can see in one of these pictures one of the staffers was pushing a cart right past the set of dumbbells that were in the middle of the floor I have reason to believe the individual using them was a off duty employee. I don’t know who the managers of this location is but you can do better train your staff!
    10 people found this review helpful 👍

  • 3/5 David P. 1 year ago on Google
    Started going to this Planet Fitness recently with an Active and Fit membership. The program includes Planet Fitness Black Card, which was a nice surprise that wasn't explicitly stated. I needed to be there when the manager was around to activate it, but the staff was polite and let me work out on the few days I arrived too late before my membership was officially activated, as long as I showed the Active and Fit mail. It's a bit of an older facility and this shows in the wear on the machinery. There are tons of cardio machines available, though some won't track heart rate well for the built in programs. The gym is divided into clear sections, such as a hips/abs section. This was a bit confusing at first since machines are across the gym from each other. The free weights and squat racks get very busy in the evenings after work hours (around 6PM). I counted 9 benches, of which 4-5 were adjustable height. This is a bit of a problem since people will take those to use in the Smith assisted squat racks (there are no free-bar squat racks that I've found) and then there are only a few left in the free weights area. In addition, there is only one set of free weights for higher weights, so the chances you find a pair of weights at busier hours is smaller. There is occasionally a wait for the squat racks as well, usually do to a group of people occupying a rack for a long time. I often saw people in duos or trios rotating on the squat rack which occupies a lot of time. There are cleaning stations around the edges of the facility, which is a bit annoying instead of being able to take a bottle around but not too difficult to get to.
    5 people found this review helpful 👍

  • 1/5 Mitchell S. 5 months ago on Google
    The second or third time coming here and had my locker gets broken into and I had a lock on it and my wallet was stolen. It also happened to three other people while I was there waiting for the police to come to report my stolen items. front desk people were very nice, but don’t go here if you want to keep your stuff. As I do not have a car at the moment I needed to take my belongings with me. Bad homeless problem as well here with no one stopping them coming in and flooding the bathroom while washing their clothes. Witnessed while waiting for the police.
    4 people found this review helpful 👍

  • 4/5 Rio R. 1 year ago on Google
    Good fitness gym location in Spring Branch (Hammerly & Gessner). The workout room is large and has numerous elliptical, stairmaster, treadmill, and stationary bike machines. Also a decent size weightlifting section. The men's locker/restroom is very clean and sanitized with a decent amount of showers. The Spa for Black Card members had numerous massage chairs, hydro-massage beds, tanning machines & Total Body Enhancement Machines
    4 people found this review helpful 👍

  • 1/5 Alex De La G. 2 years ago on Google
    "Cancel anytime" ha! Laughable. I have emailed this chain. I have sent paper mail to them requesting to cancel the membership. I have gone into their gym. I've got into different gyms to see who I can talk to. But leave it to them to blatantly not listen and to continue to pull money out of my account. I'm going to cancel the card. Because apparently it's the only way to make them listen. Now I have to take the time out of my day in order to do all of this. Don't join unless you are planning to be at this gym for ever.
    3 people found this review helpful 👍

  • 1/5 David D. 5 months ago on Google
    I’ve been going to this location for quite a few months now and have noticed a MAJOR issue with homeless people. One worker who I’ve seen put in more effort than he should into trying his best to put a stop to this problem is Fernando. I’ve seen Fernando have to deal with this every morning now and I feel for him. This is unfair to not only the staff but the customers who have been getting harassed, robbed, and worried for their safety due to homeless people. This issue needs to STOP!
    2 people found this review helpful 👍

  • 1/5 JO P. 1 year ago on Google
    I have to agree with the previous post that management is out of touch with providing what customers pay for. The filtered water machine actually has been broken for over 3 months!!!! It would be nice if they fixed items like this in a more timely fashion! They also do nothing about people throughout the gym playing loud music on their phones with the speaker full blast! Awful!!! Another example of being out of touch with their customers is when they changed the use of key cards to phone only for gym entry. This resulted in about 15 senior members from my church leaving because they didn't want to have to bring their phone in with them for entry into the gym!!! They all went to LA Fitness! Do yourself a favor and go to LA Fitness! Their water fountains work, they don't allow phone use without earbuds, and you don't have to have your phone to enter the gym!!! And it's a much nicer gym!!
    2 people found this review helpful 👍

  • 1/5 Phil W. 6 months ago on Google
    They will not allow you to join without a linked bank account. I've had a bad experience with a different national gym brand where I tried to cancel, it was not canceled, and they kept charging me until I had a lawyer send a letter. I will never join another gym with a bank account. UPDATE: What would be convenient is up to me, not for Planet Fitness. Convenience would be allowing someone to decide their payment method. The requirement for a linked bank account is predatory.
    2 people found this review helpful 👍

  • 3/5 Jean Carlo A. 7 months ago on Google
    I don't know if the homeless have a pass or not, but I didn't know that they are allowed to enter the bathroom or bathe in the gym, even enter with a baseball bat. Hygiene is very important and even more so in a bathroom they should pay attention at night. It could be dangerous with this and for the use of the bathroom somewhat unhygienic. When you enter the bathroom there is such an unpleasant smell that the desire to use the toilet disappears.🤔🫨😪
    2 people found this review helpful 👍

  • 2/5 Kathy D. 10 months ago on Google
    I'm very dissapointed that the rules haven't been enforced when the summer youth are able to attend free. There is now so many machines and pieces of equipment broken since they have been allowed in. Not only that but there are now many pieces (weights) and other things missing but they leave equipment behind.I find it frustrating that I have to wait for a non paying member who is not seriously working out on equipment but rather hoursing around to the point where they are slamming machines, texting while sitting there taking up my time as I wait for them. They are not mature enough to follow rules and leave a mess of the locker room. It is a tough 3 months that I have to endure and all paying members suffer when the equipment is broken or stolen.
    1 person found this review helpful 👍

  • 5/5 Juan A. 1 year ago on Google
    A really nice gym with very nice people! Azia the manager is very kind and makes you feel in a good environment. I recommend the black membership for the massage chairs which are usually available. Machines in good conditions and people are kind, not dropping the weights or anything. A lot of young people. I feel is a quiet gym overall.
    1 person found this review helpful 👍

  • 1/5 C R. 9 months ago on Google
    This place has become home to lazy teens who seat in the 30min machines texting. It's so annoying that the front desk doesn't address the issue, skinny little guy is too busy talking to a girl intead of checking ppl in, he literally saw us standing and he didn't even said "oh just scand your card and move on" i mean i get that he was trying to get laid but come on. Can't wait for the summer to be over.
    1 person found this review helpful 👍

  • 1/5 Esmail K. 1 year ago on Google
    TWO staff members always scheduled in the evening one guy and one girl not greeting customers just plain rude and fake, which is fine until this happens... READ BELOW I canceled my membership but because she was joking with him still right in front of me whole time and not paying attention as a result the the annual membership fee was still taken out of my account. After speaking to the manager - Nikki - to confirm the return fee, she told me what I was saying may not be truthful.. WOW 👏 great leadership skills and now we know why her employees can act that way! I'm sure a response will be given how "concerning" this was and to reach out FAKE. Tried that already and didn't go so well... lol
    1 person found this review helpful 👍

  • 5/5 Sarahi H. 1 year ago on Google
    A very nice embodiment!! I loved because they support the Teenagers with good promotions like the one they have right now that is freaking awesome!!! They encourage our young crowd to be active ❤️❤️ Is very nice for our community, the location I’m going to is on spring ranch is clean all the time, the give good Maintenance to the machine Big 👍🏽👍🏽🤩You all doing great for our community❤️❤️
    1 person found this review helpful 👍

  • 5/5 LARA D. 7 months ago on Google
    HAMMERLY LOCATION 🩵Professional and personable staff. Lots of free weights and working machines. Clean facility. The exact ingredients one needs to build a healthy and balanced body. I could not discern a difference between the expensive $200.00 dollar gym membership weights and the economic $10.00 dollar gym membership weights...so I decided to go with the 10 dollars a month weights and splurge on the things that are worth spending money on. But you do you. 🙃

  • 5/5 First L. 7 months ago on Google
    HAMMERLY LOCATION: Great place, full of nice people and helpful employees. Clean and safe. Music is good and there's plenty of machines and free weights. Overall 5 🌟

  • 5/5 Edna Rocio G. 9 months ago on Google
    Recently joined planet fitness in spring branch. So far I’m really happy with my choice. The gym is kept clean and has all brand new equipment. The times I’ve been hasn’t felt overwhelmingly crowded which is great for me.

  • 4/5 Real N. 10 months ago on Google
    I have been coming here for 10 years. The only complaint I have is this new “let every high schooler in for the summer for free” thing, and let me tell you why. I like to come in the in between times when no one is usually there. I come in my usual times and there are now hoards of teens just walking around in big groups, standing around machines, doing one rep and then letting their 8 friends do one rep and then they move on and barely work out. They stare and stand in the walking paths and it’s really uncomfortable. I understand that PF is trying to provide today’s youth with a healthy outlet, but it kind of seems like it’s just a place where they go in groups when they have nothing better to do so they can pretend to use the machines that the rest of us….are….waiting….for….(impatiently now). Can’t wait for august!

  • 5/5 Gregory G. 1 year ago on Google
    If working out is the initiative then this is what is asked of that. Great environment for working out , has all the things needed for workout. No sauna , no basketball court but a workout area to say the least. Customer service is great , friendly welcoming workout environment 😌

  • 5/5 Jennifer I. 1 year ago on Google
    I get up way early in the morning and sitting unproductive was getting very unhealthy. I am able to go to the gym whatever time of day rain or shine workout tan and relax afterwards in the hydromassager. I couldn't be more happy spending just 25 dollars a month and getting to love myself all over again

  • 5/5 Patrick W. 1 year ago on Google
    This Planet Fitness is the best! It is clean, convenient, and has all the weight and cardio equipment I need. I use it twice daily during the week, and the machines, locker rooms, and showers are kept clean consistently. Additionally, all the staff I have interacted with are professional, friendly, and knowledgeable. For 10 dollars a month, I do not see how any other gym can compete. As I see it, at a maximum, that is $0.25 a visit.

  • 4/5 Sampson I. 1 year ago on Google
    It's okay. Not crowded at all in the mornings. This is a huge plus. Wish they had more resistance machines. All in all its a good gym for what you're paying monthly for. I'll definitely recommend it ir to others.

  • 5/5 Noe Z. 1 year ago on Google
    The location on Hammerly is my favorite one. And the hot water in the shower always works. Unlike both locations inside 610 which I will never return too. Love this one!

  • 2/5 Taneshya L. 1 year ago on Google
    I just had the worst experience well I’ve had a few ! Someone came and got on my Machine while I was on and acted like I wasn’t there are u serious ! The vibe in this gym is horrible but the workers are sweet

  • 4/5 Brandon F. 1 year ago on Google
    Cheap but no free weights and the weight-lifting area is usually crowded most of the day. From 2 am to 5 am is usually the only time the weight lifting area is free. But it's cheap.

  • 1/5 Micheal N. 2 years ago on Google
    I was quietly sitting in an empty corner charging my Jackery when a staff member approached me & said that I couldn't plug anything into an outlet anywhere. The place was empty & I wasn't bothering anyone. I see people all the time chilling out at the gym doing other things besides exercising. I feel like they overreacted & payed "extra" attention to me. Hey, chill out there's much worse stuff going on in the world right now. I feel I was singled out in some way.

  • 4/5 Matt M. 2 years ago on Google
    About what you'd expect from a planet fitness but a little heavier emphasis on resistance than cardio like some other locations. Could use more ab stuff and a few more interchangeable handles. Was disappointed I couldn't locate a curl bar that wasn't preloaded. Was very annoyed that one man took up a fly machine for the almost 2 hours we were there but you kind of expect those weird exercisers at a planet fitness. Apparently he really likes doing flies! Love the filtered water dispenser for filling your own container and the staff were nice.

  • 1/5 Ty N. 2 years ago on Google
    This is the worst place to go ever. I canceled my membership because I’m going through hard times and I can’t afford it. I was told it was ok and I wouldn’t be charged and they charged my card anyway for that next month and took the last of the money I had for food for my son and my self. My membership is canceled so I can use the club the whole month but u took my money. I called and explained why I needed the refund and I was told there nothing they can do to help me. That’s just horrible when I was told I wouldn’t be charged by the guy at the front desk. He told me don’t worry. I thought I was ok. So now I can’t feed my son. Thanks a lot to the monger who won’t give me a refund. I will never go back here! I hope she lays down at night know she got to eat but my child didn’t. Just a shame!!!!!

  • 5/5 Santana P. 1 year ago on Google
    Great location, gym is typically pretty clean every time I visit, hydro massage and massage chairs are great. Not sure if they serve pizza like other locations because I’ve never seen it done. Usually isn’t very crowded at all and I’ve went at random times during the week including lunch time and around 4/5pm on weekdays with no issue


Call +1 713-932-8401 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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