1/5 Abhilash C. 2 years ago on Google
Starting
with
the
front
office:
They're
rude
and
unprofessional.
The
staff
themselves
behave
like
doctors
and
start
giving
medical
advices
and
prescribes
steps
of
prevention
(in
fact
the
person
who
was
doing
those
things
were
a
front
desk
employee
who
claimed
as
the
marketing
person
of
the
clinic)
We
(Me
&
wife)
have
visited
the
place
to
have
an
appointment
with
Dr.
Saumyajeet
Saha,
Cardiologist
(the
Clinic
fixes
appointment
for
other
specialists
also).
The
interaction
with
the
Doctor
was
fine
and
he
has
given
enough
attention
and
time
to
the
patients.
Consultation
with
the
doctor
was
satisfactory.
Then
the
events
turn
ugly;
the
marketing
person
asked
us
to
approach
a
particular
diagnostic
centre,
which
we
refused
politely.
We
found
a
difference
of
Rs.
1500+
(after
a
discount
offered
by
him)
from
the
estimation
he
sent
and
the
various
other
diagnostic
centres
in
Howrah!!!
We
went
to
one
of
the
best
centre
which
offered
immediate
services
and
best
of
the
customer
care
through
their
polite
behaviour
(Which
is
Bidya
Health
Diagnostic
Centre).
They
helped
us
to
complete
all
our
evaluation
with
in
a
very
short
period
so
that
we
could
meet
the
doctor
again
next
day.
The
next
day,
our
appointment
was
at
10.30
AM
and
we
have
informed
the
marketing
person
in
advance
about
the
same.
We
also
sent
our
report
in
soft
copy
to
him
so
that
it
could
be
forwarded
to
the
doctor.
While,
we
were
on
our
way
to
the
clinic,
he
sent
a
message
stating
that
the
the
doctor
had
left
the
clinic.
1.
The
clinic
has
no
regular
footfall
of
patients.
Therefore,
the
consultant
doctors
are
not
going
to
spend
1
minute
extra.
2.
The
marketing
guy
is
more
interested
in
getting
commission
from
the
diagnostic
centres
than
taking
care
of
the
clinic.
3.
He
has
declined
us
on
halfway
bcoz
we
have
denied
his
recommendation.
At
the
end,
the
villain
of
this
whole
episode
is:
Mr.
Sushanta
Chatterjee,
who
claimed
himself
as
the
all
in
all
of
that
clinic.
The
story
is
in
short:
DON'T
VISIT
THE
CLINIC
FOR
ANYTHING
ELSE
OTHERTHAN
BONE
&
JOINT
ISSUES.
Hope
Dr
Abhijit
may
take
note
of
our
grievances.
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