H&M image

H&M

Clothing store Mens clothing store Childrens clothing store

Chain retailer supplying on-trend clothing, swimwear, accessories & shoes. People often mention staff, sehr, nicht, find, friendly, meine,


Address

Lausitz Center, Lausitzer Pl. 1-3, 02977 Hoyerswerda, Germany

Website

www2.hm.com

Contact

+49 3571 4592230

Price rating

$ $$$

Rating on Google Maps

4.20 (260 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm
  • Saturday: 9 am to 6 pm
  • Sunday: Closed
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: staff (8) sehr (7) nicht (7) find (6) friendly (6) meine (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 w m. 1 year ago on Google
    (Translated by Google) You can find a lot if you know what is where... but the music is a bit loud Otherwise very good goods for children price performance to quality very ... would love to come back Please pay more attention to customers and don't just stand at the checkout and chatter sorry had to be ... I have a question and I was looking for someone ... where at the checkout Addendum: advertise club customers and then get 10% = Where please staff overwhelmed and unfriendly what I want .... Keep it up ... Service zero (Original) Man kann sehr viel finden ,wenn man weiß wo was steht ...aber die Musik etwas laut Sonst sehr gute Waren für Kinder Preis Leistung zur Qualität sehr ...komme gerne wieder Bitte mehr auf Kunden achte und nicht bloss an der Kasse stehen und.Quatschen sorry musste sein ...habe eine Frage und habe jemanden gesucht ...wo an der Kasse Nachtrag: Club Kunden werben und dann bekommste 10 % = Wo bitte Personal überfordert und Unfreundlich was ich den will ....weiter so ...Service gleich null
    1 person found this review helpful 👍

  • 5/5 Franz E. 1 year ago on Google • 85 reviews
    My absolute favorite branch. The saleswomen are all very friendly and helpful. There is also a loose word. You feel welcome as a customer. The branch is very well maintained and tidy. I like to stroll through and always find what I'm looking for.

  • 5/5 Rosi T. 3 months ago on Google • 66 reviews New
    Great store friendly staff

  • 5/5 daniel S. 2 months ago on Google • 61 reviews New
    Well, there are better ones

  • 5/5 Sveny R. 3 months ago on Google • 50 reviews New
    I was very pleasantly surprised when the friendly service pointed out the advantages of using the H&M app. Price performance top, service top, atmosphere top!!! It's definitely not the last time I've been here 👌😊👌Highly recommended!!!👌👌👌

  • 5/5 Na Z. 5 months ago on Google • 44 reviews
    Been a customer at this store for years. Well sorted and always tidy. The employees are always attentive and helpful. Indicate promotions and discounts. Accommodating with complaints. I'm particularly happy when my two favorite ladies with short black hair are in the store from the sale. Always have a quick saying, very warm and they always make you feel welcome. Shopping is fun...

  • 5/5 XOW 6 months ago on Google • 37 reviews
    Staff very accommodating. Good advice from the staff

  • 5/5 Julia L. 1 year ago on Google • 28 reviews
    In fact, my friend was suddenly caught by a saleswoman trying on a blazer. She basically checked everything as she passed. Then she came straight over and rummaged around the store with us so he could find the right suit. She casually explained the app to me and how I could get discounts etc. It was super funny. Thanks to this great seller. Very happy again! ^^

  • 4/5 Elżbieta M. 7 months ago on Google • 11 reviews
    Super 👍

  • 4/5 Andreas S. 1 year ago on Google
    (Translated by Google) Buy goods with the granddaughter pants. OK for youngsters. The store is not for me. I'd rather go to a boutique. (Original) Waren mit der Enkelin Hosen kaufen. Für die Jugend OK . Für mich ist der Laden nichts. Ich geh lieber in eine Boutique.

  • 2/5 Kerstin W. 2 years ago on Google
    (Translated by Google) The offer has decreased extremely! A huge checkout area but only one cashier who informed a customer in detail about online orders and their vouchers ... maybe I should switch to online too! ?? 😥 (Original) Das Angebot hat extrem nachgelassen!!! Ein riesiger Kassenbereich aber nur eine Kassiererin, die eine Kundin ausführlich über online-Bestellungen und deren Gutscheine informierte... vielleicht sollte ich auch auf online umsteigen!?? 😥

  • 3/5 Das Nettchen (Das N. 2 years ago on Google
    (Translated by Google) The help was not very helpful today. Unfortunately. Then I found what I was looking for, but ok. The sales women were always friendly. (Original) Die Hilfe war heute nicht sehr hilfreich. Leider. Habe dann zwar das Gesuchte gefunden aber ok. Freundlich waren die Verkäuferinnen allemal.

  • 5/5 Ирина �. 7 months ago on Google
    Есть вещи хорошего качества ,но много вещей на которые цена завышена

  • 4/5 Emily S. 3 years ago on Google
    (Translated by Google) Mostly nice staff. Very good advice. It is quickly seen when a customer needs advice or would rather have a look alone. I recently found the lanyards in the cabins a bit confusing. Some didn't hang in some. At first I thought that had something to do with Corona, so which cabins can be used and which not. (Original) Überwiegend nettes Personal. Sehr gute Beratung. Es wird schnell gesehen wenn ein Kunde Beratung braucht oder lieber alleine schauen möchte. Etwas verwirrend fand ich letztens die Schlüsselbänder in den Kabinen. In manchen hingen welche in manchen nicht. Dachte Anfangs das hat was mit Corona zu tun also welche Kabinen genutzt werden dürfen und welche nicht.

  • 4/5 Luzifer 2 years ago on Google
    (Translated by Google) I often find something suitable for my granddaughter (Original) Für meine Enkelin finde ich oft das Passende

  • 4/5 Heiko M. 3 years ago on Google
    (Translated by Google) Great staff, unfortunately only a few offers but otherwise very good (Original) Super Personal, leider nur noch wenige Angebote aber sonst sehr gut

  • 3/5 ralf s. 1 year ago on Google
    (Translated by Google) It was interesting to see that, but there was already a little water (Original) War interessant das zu sehen aber ein kleines Wasser hat ja auch schon gewesen

  • 1/5 Sahra Marie A. 1 year ago on Google
    Freundlich ist anders. Beim schauen nach einer Jeans Hose stelle ich meine Shopping Tasche an der Seite ab um nach der richtigen Größe zu schauen. Eine schlecht gelaunte Verkäuferin hat es wohl gestört & meinte ich wäre zu faul meine Sachen wieder weg zu hängen. Nach dem Verfolgte sie mich schritt auf Tritt durch den ganzen Laden. Von Abteilung zu Abteilung. Am Ende hing ich meine Sachen zurück die ich nicht wollte & wollte meine 2 Sachen bezahlen. Doch selbst dahin verfolgte sie mich & fragte mich an der Kasse wo ich denn jetzt meine Sachen versteckt hätte. Sowas unfreundliches. Nie wieder.

  • 4/5 K F. 3 years ago on Google
    (Translated by Google) Unfortunately, the common sizes are often out of stock, and cashiers are always very helpful and friendly (Original) Leider sind oft die gängigen Größen vergriffen, Kassierinnen immer sehr hilfsbereit und freundlich

  • 4/5 Jörg Hofmann (Jörg H. 1 year ago on Google
    Der ordentlichste Hennes & Mauritz den ich kenne (Translated by Google) The neatest Hennes & Mauritz I know

  • 5/5 Marvin I. 1 year ago on Google
    (Translated by Google) Friendly staff, service is also great I can not complain (Original) Freundliche Mitarbeiter, Service ist auch top Ich kann mich nicht beklagen

  • 2/5 Christina N. 2 years ago on Google
    (Translated by Google) Found what I was looking for, but the selection wasn't that good. Quality .... well ?! (Original) Habe gefunden wonach ich gesucht habe, Auswahl war allerdings nicht so gut. Qualität.... naja?!

  • 5/5 Master 1 year ago on Google
    (Translated by Google) An important starting point for us for years (Original) Seit Jahren ein wichtiger anlaufpunkt für uns

  • 5/5 Dirk S. 1 year ago on Google
    Auswahl top Verkäufer noch besser (Translated by Google) Selection top seller even better

  • 4/5 Jana H. 1 year ago on Google
    Wir finden immer was Personal sehr freundlich (Translated by Google) We always find the staff very friendly

  • 4/5 Susanne J. 5 years ago on Google
    (Translated by Google) Shop is clean, brightly lit. Central changing rooms OK. Sorting took getting used to. Somehow we always looked, otherwise it is presented nicer. But recommended, especially for young people and children. (Original) Laden ist sauber, hell beleuchtet. Zentrale Umkleiden OK. Sortierung war gewöhnungsbedürftig. Irgendwie haben wir immer gesucht, das ist sonst hübscher präsentiert. Aber empfehlenswert, gerade für die Jugend und Kinder.

  • 4/5 Josi j. 1 year ago on Google
    (Translated by Google) Good for shopping, everything was found what was looking for. Very nice staff at the checkout. (Original) Gut zum Einkaufen,alles gefunden was gesucht worden ist.Sehr nettes Personal an der Kasse.

  • 2/5 Vali X. 7 months ago on Google • 1 review
    We received very poor customer service today. My girlfriend and I wanted to change in a changing room. Then an employee came. We were currently in the “trying on” process. A very aggressive voice: We're going into a separate changing room! She put us under a lot of pressure and waited outside the locker room. A very cheeky person who I don't want to meet again any time soon! There should be training on how to deal with customers.
    1 person found this review helpful 👍

  • 3/5 J b. 2 months ago on Google • 1 review New
    It's perfectly fine to be asked for this member card at the checkout, but I find it extremely annoying when the cashier does everything she can to get me to register. Every time I buy something there I have to justify it and talk myself out of it because I don't want to. I have my reasons. A simple no is not enough.


Call +49 3571 4592230 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
  • Recycling
    • ✓️ Clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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