I lived at Pine Run for two years. Yes, the units are on the older side, so you will probably have to get maintenance done at some point depending on how long you stay. However during my stay there, I will say that maintenance requests are handled very quickly, and Heather and Kelly are both great property managers. Of all the apartments I have been in, they were the best to deal with. Both were good at communicating and taking care of any issues I had. The neighborhood was just ok in terms of being near things to do, but I did always enjoy my neighbors while at Pine Run. Everyone was always really friendly. I would recommend staying here if you are looking for a more budget friendly option!

My Aunt and Uncle have been living in Pine Run for a little over 8 years... They absolutely love their townhouse. Their neighbors are very friendly. The maintenance people take care of any problems they may have very fast. There are many stores located around the townhouses and they sit on the bus line.

In my search for a new place to live, I tried my best to make Pine Run, my first choice. I visited and really liked the model unit that I was shown, but didn't want to pay the (non-refundable) $250.00 unless I had a pretty sure guarantee that the unit was mine. This seems very predatory for upfront fees. Heather let me know that there was someone who completed the application, but still needed to pay. She advised me to go online and submit my application. I was told $50 per adult living in the house. When I got on the site to apply, there was a $150 admin fee. That wasn't ever disclosed. When I called to enquire, Heather advised me someone had applied for the unit, but she was going to verify their timeframe for move-in, as mine was immediate. I never received a call back. I called back on Friday evening 2/24 and left a message. Today is Monday 2/27, still no call back. I called and Heather was in the office, but unable to take my call. Kelly asked if I wanted to leave another message. I advised that I had already left a message. Heather seemed to be very nice and professional during my visit, so not sure what happened. However, bad communication before even occupying a dwelling is a dealbreaker for me. Communication and follow-through means everything to me and without that, I am unwilling to do any type of business with any company. I would hate to think that there was some type of unconcious bias at play here. Excellent customer service starts at "hello" and continues even after the lease agreement is signed.

I love my townhome so much. It’s literally makes me feel like I’m home. Cadence worked amazing with us to get us in our new home. I recommend Pine run townhomes.

Affordable housing with timely maintenance. The front desk employees Candace and Heather are extremely helpful and knowledgeable.

Although. I was unable to visit the property in person, and I decided to apply. Needless to say, I applied. There’s a $250 administration fee. Everyone 18 years old and older must fill out an application. The app fee is $50. We basically threw away $400. The first time I applied at Pine Run, I didn't have to pay an administrative fee. Not to mention, a debt collector even called me regarding Pine Run. We had an agreed upon date (payment arrangement) to pay the application fees, but Pine Run tried to withdraw the money 2 days before the agreed upon date. Really? They never sent me an invoice or bill. Instead, I had to find out from their lawyer that Pine Run wanted money for 2 applications that were never even completed. Since the pandemic, property management companies, and private landlords are wanting no less than $1500 a month for their rental properties, potential renters must make 3 to 3 1/2 the monthly rent, not to mention the 700 credit score....I've been discriminated against because of my dogs, who are registered emotional support companions.

Candace and Heather have been absolutely wonderful, they have always been quick to assist with any questions I’ve had. They always show that they care, they have always been professional and understanding!

I was a first time renter back in 2015. I was nervous starting over by myself. God pointed me in the direction of Pine Run Townhomes. November will make 7 years! The best decision ever! This was the perfect home for my son and I. If I needed anything fixed or replaced, all I had to do was call, email, or put in a work order. Fast and friendly maintenance. Kelly and Heather in the office are the best. Always a friendly face and smile each and every time my son locked himself out of the apartment. Lol! Sadly, my time here is almost over. I am now an empty nester and as I told Kelly and Heather it would happen eventually, I am about to ride off with my prince charming. I'll miss you guys. Thank you for taking such good care of us.