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Mini Mall Storage

Storage facility β€’ Warehouse β€’ Self storage facility β€’ Boat storage facility β€’ Rv storage facility β€’ Automobile storage facility β€’ Moving supply store β€’ Moving and storage service β€’ Record storage facility

😠 Dealing with this company has been an exhausting and costly experience. We lost $20,000 worth of our inventory to them. Both our attempts to settle terms and make payment lead to terms being changed moments before payment was scheduled to go through, effectively jumping up the cost to us by 4x or... People often mention Angela, storage,


Address

3345 Second St E, Cornwall, ON K6H 7H5, Canada

Website

www.minimallstorage.com

Contact

+1 613-938-3068

Rating on Google Maps

4.40 (90 reviews)

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Featured Reviews


Frequently mentioned in reviews: Angela (6) storage (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rock S. 9 months ago on Google
    These guys screwed me over hard. I assume it's a one-person show over there, because if the lady I talked to had a boss, they should know that she is losing business and costing them money. I assume that Angela owns the place, because only an owner could operate so irrationally against the interests of their own business. I rented from them for almost 5 years, and then my payments lapsed because of a cascading tragedy in my life. I was given a deadline to pay the past due and late fees. On the day of the deadline they wouldn't take my payment. They delayed my payment and then changed their story several times, ultimately set me up to have a call-in race against other tow companies to recoup my own property, which they refused to continue storing even with all debt paid off---- then I was told I had till the end of the day to arrange a tow... then I was told that they had already called companies to tow my vehicles off. The story kept changing all month long leading up to this, the "auction" that never happened... etc... No rational response was accepted, and that tells me that there was another agenda going on behind the scenes. I entrusted them with two extremely rare, valuable vehicles and they strait up lied to me, refused my money and took them.
    1 person found this review helpful πŸ‘

  • 1/5 Mixdeity M. 8 months ago on Google
    Dealing with this company has been an exhausting and costly experience. We lost $20,000 worth of our inventory to them. Both our attempts to settle terms and make payment lead to terms being changed moments before payment was scheduled to go through, effectively jumping up the cost to us by 4x or more. This sudden change caused us to halt the payment, and as a result the situation was never resolved and we lost our vehicles. To their credit, there were very patient with us while we tried to resolve the situation, but in the end, they refused to adhere to their own terms, and so it was just delaying the inevitable.
    1 person found this review helpful πŸ‘

  • 5/5 Diane L. 11 months ago on Google
    We had the pleasure to meet Angela, what a sweet person, very professional, polite upbeat. Made my husband and I feel very comfortable, have to say so clean, her husband very helpful for us to pick out our storage size. We would recommend to anyone. Thanks for helping us .
    1 person found this review helpful πŸ‘

  • 5/5 Tammy 8 months ago on Google
    I just want to give a thumbs up to Angela at cornwall mini storage on 2nd Street and boundary Road, there was a mixup and I had put an envelope with money in there mailbox. when it supposed to go to another location. She had no problems listening to my situation and was willing to wait there for me to go and pick it up. She is a great person to talk to and very caring to her customers .I really recommend that if you need a storage unit go and talk to her about one. She is always willing to take the time to talk to you about your every needs.A big thumbs up again to you Angela you’re the best .
    1 person found this review helpful πŸ‘

  • 5/5 Joel D. 6 months ago on Google
    WOW, just simply WOW. I've had the pleasure speaking with Angela, who was very knowledgable as well as making the setup process really easy and enjoyable. Amazing customer service !!!

  • 5/5 Canadian P. 7 months ago on Google
    1st time renting a storage unit, the woman behind the desk (forgot her name) was very knowledgable and helped us pick a unit that fit our needs for winter storage. A+ will recommend to friends and family.

  • 5/5 Caspie 7 months ago on Google
    I have been with them for a year now and have had no issues. Easy to access storage at anytime snow or shine and they are patient when there is complications that raise. Always ask for Angela! πŸ™‚

  • 5/5 Chelsea T. 8 months ago on Google
    Great customer service. Always willing to help answer questions and solve any problems that I had. The facility was always nicely keep


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