1/5 Apple T. 7 months ago on Google • 6 reviews
I
have
previously
dined-in
this
exact
branch
and
I
enjoyed
my
meal.
However,
the
most
recent
incident
made
me
not
want
to
go
back
ever.
I
ordered
their
Curry
Katsu
Chicken.
The
cutleries
came,
the
fork
was
dirty,
as
if
they
have
forgotten
to
wash
it.
No
issues
on
that.
I
requested
for
a
change.
Halfway
through
my
meal,
I
noticed
there's
eyebrow
hair
in
between
the
rice.
Sure,
it
could
have
very
well
been
my
eyebrows
but:-
1)
I
was
scooping
my
rice
and
it
was
then
that
I
realised
ew
there's
a
hair
there,
in
between
the
rice;
2)
Had
it
been
my
eyebrow
hair,
it
would
have
been
at
a
visible
spot,
not
when
I
needed
to
separate
my
rice
to
eat.
I
was
very
disgusted
at
that
point
of
time
and
I
immediately
notified
the
staff.
When
we
were
exiting
to
pay
the
bill,
there
was
no
acknowledgement
by
the
employee
that
I
had
a
very
unpleasant
meal.
We
were
required
to
pay
the
full
bill.
I
then
requested
to
speak
to
the
manager.
The
attitude
of
the
manager
🤢🤮.
Instead
of
asking
if
there's
anything
that
they
could
improve
on,
immediately
he
went
'You
ate
almost
all'.
Well
hello
yes,
but
that
doesn't
negate
the
fact
that
I
just
had
a
meal
with
eyebrow
hair
as
an
ingredient?
There
were
still
three
slices
of
chicken
left
and
in
total
I
ate
about
4
slices
so
I
guess
I
'ate
almost
all'
according
to
the
manager's
words.🤷🏻♀️
He
walked
away
when
I
raised
my
concern
hahahahahahahah
such
good
customer
service
over
there
heheheh
We
paid
in
full.
To
summarize:
1)
None
of
the
employees
were
wearing
cap
or
whatsoever
to
cover
their
hair;
2)
Their
cleanliness
was
purportedly
ranked
'A'
WOW';
3)
Manager
has
extremely
low
emotional
intelligence
and
unable
to
maneuver
around
customer's
needs.