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Visitor Reviews

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resort (7) service (6) staff (6) experience (6) room (6)

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3/5
Utsab P.
10 months ago on Google • 116 reviews

This resort is located on the way to the Dakshinkali Temple and is surrounded by beautiful natural scenery, offering a peaceful and relaxing environment. The ambiance is pleasant, making it a nice getaway spot for friends and family. The resort features a swimming pool, although it is relatively small and could benefit from better maintenance. Accommodation options include standard, deluxe, and cottage rooms, but unfortunately, the rooms are not well-maintained, and there was an unpleasant odor in some areas which affected the overall comfort. On the positive side, the food was absolutely delicious—every dish was full of flavor and clearly prepared with care. However, the service was just satisfactory, and some staff members did not behave as courteously as expected, which was a bit disappointing. Despite a few shortcomings, this resort remains an affordable option for those looking to enjoy time in a scenic and serene location. With a few improvements in hospitality and maintenance, it has great potential to become a truly enjoyable retreat.

3/5
Neer B.
10 months ago on Google • 87 reviews

Beautiful and peaceful location surrounded by nature. Great place to relax away from the city. Rooms are clean, and the staff is friendly. Food is decent, and the overall environment is calm and refreshing. Perfect for a short getaway.

4/5
Sudish S.
1 year ago on Google • 86 reviews

We visited this resort to celebrate Holi, and it was an amazing experience! The place was very well managed — from the food arrangements to the perfect spots for celebration. The staff was incredibly friendly and welcoming. The food was absolutely delicious, making the whole experience even better. I’d highly recommend this resort for a one-day picnic or a relaxing stay to enjoy the beauty of nature.

3/5
Ruby S.
9 months ago on Google • 61 reviews

This was my 3rd time visiting Dakshinkali Resort. Despite of many negative reviews online, I decided to give it another try recently with a group of friends and I’m happy I did! The rooms have been renovated, and still ongoing renovation. Management are working this time. The scenery and location are absolutely beautiful near the ktm and it’s peaceful, refreshing, and definitely worth the visit if you’re looking to unwind close to nature. That said, I do feel the food and service could still be improved. A bit more attention to hospitality and menu variety would really elevate the experience. Overall, I genuinely enjoyed my stay and would consider coming back again. If you manage your expectations and focus on the natural surroundings, it’s a lovely getaway.

3/5
JASMINE
9 months ago on Google • 16 reviews

The food is bad swimming pool and changing room is also so dirty. Only thing nice is the location surrounded with greenery.

2/5
Pragyan K.
9 months ago on Google • 4 reviews

Service was terrible, and some staffs were rude. We booked a family room for 12 people, the bathroom was in very bad condition, shower barely worked. They didn't even provide enough slippers for everyone. Only good thing about this place is the view and its nice to click pictures.

1/5
Lulu Goldie G.
9 months ago on Google • 1 review

I recently called to inquire about room availability for friday, and I understand that the rooms were fully booked. However, I was quite disappointed by the way the call was handled. While I was initially informed about the unavailability, the tone and response that followed were unexpectedly rude and unprofessional. As someone who was seriously considering staying at your resort, this experience has unfortunately changed my mind. I hope you will take this feedback constructively, as respectful communication plays a key role in hospitality.

1/5
Rubeen S.
7 months ago on Google • 1 review

Very poor service. The location and greenery were good, but everything else was terrible. Dirty rooms, changingroom, broken bed, dead rat smell, and no Wi-Fi in the room. The buffet food was 1/5 and not worth the price. Not gonna visit again👎👎

1/5
Bishes C.
9 months ago on Google • 1 review

This was the worst experience till date...all the staff were rude did not respond on time and no greetings...only one staff member of this resort is good and that is the security guard..when we took the package for 12 people we took a family room but the room was very dirty smelled very bad did not have proper lighting no use amd throw tools like normal objects eg brush tissue there were only 2 pairs of slippers out of 12 pairs the swimming pool was also not well maintained...the water pressure in the shower is very low its impossible to take shower.. the commode does not even flush...there is no service according to the cost of staying...too much soda in rice...One good part is the view there and the background for those who loves to take photos....Overall the experience was very bad....good part security guard view and food...service 10/2 food 10/6 greeting 10/0 view 10/8 staff 10/3 except the security guard he's 10/10 only he welcome us very happily and warmly with love....

1/5
Yaju S.
8 months ago on Google • 2 reviews

I don’t think the receptionist knows how to politely answer the inquiries. Irresponsible behavior , worst customer service.Although I like the place, Never going back just because of the unnecessary attitude.

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