5/5 Mirel M. 2 years ago on Google
I'm
constantly
surprised
by
the
consistency
or
the
shots
and
the
even
extractions.
Lightly
roasted
beans
usually
cause
me
some
issues
when
pulling
espresso
shots
(I
use
large
calibrated
flat
burrs
which
don't
produce
a
lot
of
fine
particles).
However,
Alex
must
apply
some
sort
of
magic
recipe
on
the
filter
beans,
I
rarely
have
issues
and
when
I
do,
it's
more
than
likely
an
operator
error
:)
Definitely
one
of
my
all
time
favourite
roasters.
Keep
up
the
great
job!
UPDATE:
after
numerous
successful
orders
from
Leuchtfeuer,
the
last
order
was
"misplaced"
by
UPS
(guess
the
couriers
couldn't
resist
the
awesome
coffee
smell
coming
from
the
package).
However,
even
if
this
was
completely
UPS's
mistake,
Alex
went
above
and
beyond
in
terms
of
customer
obsession
and
he
replaced
my
entire
order
and
shipped
it
to
me
via
DHL
express
(I
live
in
Romania)
without
waiting
to
see
if
UPS
finds
my
package
or
not.
He
did
this
on
Christmas
eve,
mind
you,
to
make
sure
that
I
receive
my
package
as
fast
as
possible.
Thank
you
Alex,
passing
into
2022
wouldn't
have
been
the
same
without
your
awesome
coffee,
really
appreciate
this!
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