Very humble & cooperative staff of hotel. Our hotel booking was cancelled by Company & reached there by mistake & stucked at late evening after journey of 18 hours. They offered coffee & Pizza at no cost as well as cordinate with our company on behalf of us as it was difficult to describe problem & arrange transportation at that time.

Excellent service and very clean

Very nice hotel with very helpful staff. Had a lunch (pasta) in the restaurant, and it was super.

Great place to stay in a quite area. Restaurants around. Room very comfortable.

Wonderful little hotel, very friendly service. Located next to interesting places to visit and a gorgeous park with a stream and ducks.

Chosen originally for convenience of location, but we returned (twice) because the hotel, staff and Volksdorf itself were so nice. Beautiful modern and spacious rooms, great comfort and a warm welcome even in Covid crisis times. Pricier than average for the area but worth it. Will be back.

Located far away in the northern outskirts of Hamburg. Nice rooms and service.

Best hotel I know in the northern parts of Hamburg. Spacious modern rooms, centrally located in Volksdorf. We would definitely book this hotel again if we are in the area.

Stayed here 2 weeks nice clean room..near train station..park..to restaurants like block house and hacieda..5 stars for me

Very nice rooms, friendly staff and a good breakfast

Very nice small hotel. Lovely room.

Very nice hotel. A bit far from Hamburg Central, but amenities and service were very nice