Very good practice, reception very accommodating and the doctors and nurses are super competent, this practice is one of the few where the patient comes first! We were there with our child and the nurse playfully turned the excitement down to a normal level, my child visibly felt comfortable! Parking is available right in front of the door and is free of charge.

(Translated by Google) I rarely write reviews, but this practice deserves it. Today I went to the surgery with my 3 year old son to remove a skin tag. I have seldom seen a team of doctors that treated my child so well, they took their time and never had the feeling that they were just being processed. My son was super relaxed, didn't even feel the access point and as a mom I was relieved of all worries about the anesthesia and the operation. I would like to thank the entire team for this great work. I can really recommend the practice to everyone! (Original) Ich schreibe wirklich selten Bewertungen, aber diese Praxis hat es verdient. Ich war heute mit meinem 3 Jahre alten Sohn zum OP Termin um ein hautanhängsel zu entfernen dort. Ich habe selten ein Ärzte Team gesehen das so toll auf mein Kind eingegangen ist, es wurde sich Zeit genommen und man hatte keine Sekunde das Gefühl das man nur abgefertigt wird. Mein Sohn war super entspannt , hat das legen des Zugangs nicht mal gespürt und mir als Mama wurde jede Sorge vor der Narkose und der OP genommen. Ich danke dem gesamten Team für diese tolle Arbeit. Ich kann die Praxis wirklich jedem wärmstens empfehlen!

We can only warmly recommend this practice. We received uncomplicated, competent and friendly help! Thank you again! We got an appointment at short notice. I felt very well informed by the doctor and he also treated my daughter in a very friendly manner and took away her fears of the procedure. The organization and rooms are also great. There is no comparison to a hospital, where everything is anonymous and impersonal.

A few days ago our son's hernia was treated. We always felt like we were in good hands in the practice. Every single employee in the practice was super friendly, empathetic and competent. Please continue with as much passion! We can recommend this practice from the bottom of our hearts!

(Translated by Google) Great team, great doctor. Arrived shortly before the end and were still received so warmly and understandingly that you felt really comfortable and all the excitement about the injury evaporated. Thanks!!!!! (Original) Tolles Team, toller Arzt. Kamen kurz vor Schluss und wurden trotzdem so herzlich und verständnisvoll empfangen, dass man sich richtig wohl fühlte und alle Aufregung über die Verletzung verflog. Danke!!!!!

(Translated by Google) I have rarely experienced such a nice and courteous practice team! We did not even have to wait five minutes! Simply top I can definitely recommend the practice! 😀 (Original) Ich habe selten so ein nettes und zuvorkommendes Praxisteam erlebt! Dazu mussten wir nicht mal fünf Minuten warten! Einfach nur top; ich kann die Praxis unbedingt weiterempfehlen!😀

Alles bestens Heute wurde mein Sohn hier beschnitten und er hatte echt Angst und war sehr aufgeregt. Mein Sohn ist mit seinem Papa drin gewesen und beide erzählten mir die ganze Zeit wie super es hier war. Alle waren sehr freundlich und haben meinem Sohn die Angst genommen und ihm auch seine Fragen beantwortet. Wir können diese Praxis nur weiter empfehlen. Vielen Dank an alle. 👍👍👍👍👍

Great team!! Competent and very friendly!! We have always been able to get an appointment promptly. The waiting time was also longer because everyone wants to be treated as an emergency. It can happen. We felt very well looked after during both of our children's operations (they were 6 years apart). Medical assistants, like doctors, are empathetic and considerate. Parents' concerns are taken seriously and everything is discussed. We can only recommend this practice!!

I took my daughter (8 years old) to the pediatric surgery practice because she had two small ear appendages that she found terrible. As is usual these days, I didn't expect to get an appointment very quickly, but in fact it happened incredibly quickly and we were having our first consultation with Dr. about 3 weeks later. Advertising corner The ladies at reception were very nice and friendly and we were called as soon as we sat down in the waiting room. Dr. Werbeck looked at everything and explained the operation process to us in detail, in a way that was very easy for children to understand. He is totally sensitive and incredibly humorous, my daughter took him straight to her heart and was no longer afraid of the procedure. We also got an appointment for the operation two weeks later and off we went. The entire team is incredibly well coordinated and everyone responds very well to the children and gives precise instructions on what the parents should do. Everything was exactly as it was explained to us and we were able to go home about two hours after the operation. A good week later we went back to the practice to check the wound and everything went really well here too. My daughter is overjoyed and now even has pigtails 😊 Many thanks to the entire practice for this excellent performance! 😊 We are totally thrilled! Finally, I would like to once again express my respect to the ladies at reception and the entire team. The time we spent in the practice rooms was relatively short, but it was noticeable how many people behaved in a totally disrespectful, unfriendly and inappropriate manner. Kudos to all the staff for still remaining friendly in such a situation!

(Translated by Google) Unfortunately didn't have a good experience, was there with my daughter and suspected hernia. After we were not received very friendly by the doctor's assistant, we were allowed in to the doctor. He got the information about my daughter, took a look at my daughter without palpation and anything else and based on the statements of my 10-year-old daughter sent us to the orthopedic surgeon, because in his opinion it is a muscle tension, not a hernia and went through our pediatrician funny what he would have felt when palpating. Were then in the children's surgery of the Asklepios Clinic because the pain of my child did not stop. The sole visual diagnosis of the pediatric surgeon there "a hernia", the palpation confirmed it again. Now have an appointment for surgery. (Original) Leider keine gute Erfahrung gemacht, war mit meiner Tochter und dem Verdacht auf einen Leistenbruch dort. Nachdem wir nicht sehr freundlich von der Arzthelferin empfangen wurden, durften wir zum Arzt rein. Er holte sich die Informationen über meine Tochter, guckte sich einmal mein Tochter an ohne Abtasten und sonstiges und schickte uns aufgrund der Aussagen meiner 10 Jährigen Tochter zum Orthopäden, da es seiner Meinung nach eine Muskelverspannung ist, kein Leistenbruch und machte sich noch über unseren Kinderarzt lustig was er beim Abtasten gefühlt hätte. Waren dann in der Kinderchirugie der Asklepios Klinik da die Schmerzen meines Kindes nicht aufhörten. Die alleinige Blickdiagnose der Kinderchirugin dort "Ein Leistenbruch", das Abtasten bestätigte Sie noch einmal. Haben nun einen OP Termin.

(Translated by Google) My son was there because of a hernia. The doctor and the whole team were very nice and you felt really well looked after. (Original) Mein Sohn war da wegen Leistenbruch. Der Arzt und das ganze Team waren sehr nett und man hat sich super aufgehoben gefühlt.

(Translated by Google) Everything went great. A very nice us competence team. My son has no complaints. Just recommended (Original) Alles super verlaufen. Ein sehr nettes uns Kompetenz Team. Mein Sohn hat keine Beschwerden. Einfach nur empfehlenswert

(Translated by Google) From us a huge praise all along the line. The operation of our daughter was great, the whole process, from the arrival in practice to the farewell, was great. Even at the control appointments was nothing to complain about, quite the opposite, they were timely terminated and the waiting time was short. We are glad to have chosen this really very child-friendly practice! It could not be better! (Original) Von uns ein riesiges Lob auf ganzer Linie. Die OP unserer Tochter verlief super, der ganze Ablauf, von der Ankunft in der Praxis bis zur Verabschiedung, war prima. Auch bei den Kontrollterminen war nichts auszusetzen, ganz im Gegenteil, sie wurden zeitnah terminiert und die Wartezeit war kurz. Wir sind froh, uns für diese wirklich überaus kinderfreundliche Praxis entschieden zu haben! Besser geht es nicht!

(Translated by Google) Very friendly staff, both doctors are very friendly and competent, child-friendly waiting rooms and examination rooms, rooms overall bright and clean, even without an appointment, relatively acceptable waiting time, appointments are usually quick. I can only recommend the practice! (Original) Sehr freundliches personal, beide ärzte sind sehr freundlich und kompetent, kinderfreundlich eingerichtete wartezimmer und untersuchungsräume, Räumlichkeiten insgesamt hell und sauber, auch ohne termin verhältnismässig akzeptable wartezeit, termine bekommt man idr auch schnell. Ich kann die praxis nur weiterempfehlen!

I called today to make an appointment, after being on hold for 18 minutes (which is not unusual) and someone finally answered, all they said was: “It will be quiet for a moment One moment please…!" This moment lasted another 20 minutes and after waiting on my display for 38 MINUTES until someone even spoke to me, let alone saying every now and then that we would be there for you in a moment, I was simply ignored during the entire day-to-day practice and could hear every single patient name/data, I then hung up. Unfortunately, my 8 month old baby could no longer keep still and started crying. Since I come from a practice myself, such misconduct is an absolute no-go! Addition to your answer below: It is true that when you work under pressure and understaffed (as we all know in this area!), longer waiting times can occur. However, as mentioned in my text, the waiting time was not the main problem. Mainly I found it inappropriate that the patient should wait “a moment” but then be forgotten on the phone. I can't explain it any other way, because in between I could definitely hear that you could answer the phone (in between private conversations as well Laughter from a colleague with a colleague!), even if it's just to ask to call back later, but the fact that other people's time is treated so disrespectfully is a mystery to me!!! If you had simply made it clear from time to time that you weren't simply forgotten, everything wouldn't have been a problem even after 38 minutes of waiting on the phone! But 38 minutes to make an appointment is in no way justified and is disproportionate. Back to your point, I should have contacted you personally to complain about this, how could I have done that? Hang on the receiver for another hour? This makes me feel that my review is completely appropriate and justified.

(Translated by Google) Very bad experience, only moderately friendly medical assistants and the doctor was underground (Dr. Werbeck). The doctor never interacted with the child at all, was zero emphatic and made stupid jokes like “you think everyone can sit in the front of the bus too”. Findings were not properly discussed. Absolutely not recommended. (Original) Ganz schlechte Erfahrung, nur mäßig freundliche Arzthelferinnen und der Arzt war unterirdisch (Dr. Werbeck). Der Arzt hat überhaupt null mit dem Kind interagiert, war null emphatisch und hat blöde Sprüche gemacht wie “sie meinen auch im Bus können alle vorne sitzen”. Befund wurde nicht richtig besprochen. Absolut nicht zu empfehlen.

Ganz tolle Praxis. Trotz der Umstände und einer OP war alles super toll. Nett. Kompetent. Keine lange Wartezeit. Tolles Team und gut organisierte Praxis. Danke nochmal.

(Translated by Google) Great practice that responds very well to the children (and the nervous parents)! (Original) Großartige Praxis, die sehr gut auf die Kinder (und die nervösen Eltern) eingeht!

(Translated by Google) This is where the child is the patient, which makes larger kids feel very comfortable. The waiting time is very short and should an emergency come, you understand it! Parking is in front of the practice, unfortunately not enough, but whole families sometimes turn up. But there are some and that's great. The medical assistants are very friendly and always stay calm. The doctors radiate peace and explain really well. (Original) Hier ist das Kind der Patient und dadurch fühlen sich auch größere Kids sehr wohl. Die Wartezeiteh sind sehr kurz und sollte ein Notfall kommen,versteht man es! Parkplätze sind vor der Praxis, leider nicht ausreichend, rücken doch ganze Familien manchmal an. Aber es gibt welche und das ist klasse. Die Arzthelferinnen sind sehr freundlich und bleiben immer ruhig. Die Ärzte strahlen Ruhe aus und erklären wirklich gut.

(Translated by Google) A super nice, empathic team. We felt safe. (Original) Ein super nettes, empathisches Team. Wir haben unscrundum geborgen gefühlt.

Waited an hour for an appointment... It was said that many are there for the first time. When you make an appointment, the completely overwhelmed receptionists, who unfortunately couldn't cope with the mass of patients and the new computer system, know that it will take longer the first time, so perhaps appointments shouldn't be scheduled so closely. The doctor was nice, but couldn't help us in our case...

Our kinderartz recommended us this praxis. They gave us an appointment by phone but we have arrived there they refused to visit my daughter. They said it was a burocratic issue. If my daughter got hurt at the kita I should have gone directly to them without going to the kinderartz first. It was useless to explain them that we don't know if the child got hurt at the kita, it could be something that has nothing to do with a hit or a bump happened in the kita. Well, instead of doing their good job of doctors (they could have ignored the paper of the doctor!!!) they sent us away. Zero empathy, zero responsibility, totally victims of their rigidity. Like talking to robots sticking to absurde rules. Moreover it is totally not acceptable that someone says STOP to someone talking. I am astonished how these heartless people can take care of children. Shame on them.

(Translated by Google) Unfortunately, after today's phone call with the secretary, I can definitely say that they are not friendly. How can you behave like that when you ask for an appointment? Definitely not worth recommending. (Original) Ich kann leider nach dem heutigen Telefonat mit der sekräterin definitiv sagen dass sie nicht freundlich sind. Wie kann man bloß sich so anstellen wenn man nach einem Termin fragt? Definitiv nicht empfehlend wert.

(Translated by Google) We were at Dr. Werbeck, just great how our 7 year old was introduced to the procedure. The other employees are also very attuned to their child. I experienced the appointment very positively. Top (Original) Wir waren heute bei Dr. Werbeck, einfach toll wie unserem 7 jährigen der Eingriff nahegebracht wurde. Auch die anderen Mitarbeiter sind super auf s Kind eingestellt. Ich habe den Termin ganz positiv erlebt. Top

(Translated by Google) If only I had known about this practice with my older child. Super practice organization, nice friendly team and relatively short waiting times. Parking no problem. Don't want to become regular customers, but if that's the case, we'd be happy to come back. (Original) Hätte ich diese Praxis bloß bei meinem älteren Kind schon gekannt. Super Praxisorganisation, nettes freundliches Team und relativ kurze Wartezeiten. Parkplätze kein Problem. Wollen keine Stammkunden werden, aber sollte der Fall eintreten, kommen wir gerne wieder.

(Translated by Google) Very good practice organization, all appointments were timely, very friendly staff, from the reception to the doctors. Hope we don't have to come back either, but if so, we're in good hands :) (Original) Sehr gute Praxisorganisation, alle Termine waren zeitnah, sehr freundliches Personal, von der Rezeption bis zu den Ärzten. Hoffe auch nicht, das wir wiederkommen müssen, aber wenn ja, sind wir in guten Händen :)

(Translated by Google) I was there with my 2 children, after waiting for more than an hour despite an appointment, I asked nicely: How long should I expect to wait because I have other appointments. Said the doctor's assistant, we forgot about her. I don't know if that was because of my headscarves or really because all the other women without headscarves got through it faster and were treated differently than we were!! Not recommendable!! (Original) Ich war da mit meiner 2 Kinder, nach über eine Stunde Wartezeite trotz Termin habe ich nett gefragt: Mit wie viel Wartezeit soll ich rechnen weil ich andere Termine habe. Sagte die Arzthelferin, wir haben sie vergessen. Ich weiß nicht ob das an meine Kopftücher lag oder wirklich so weil alle andere Frauen ohne Kopftuch waren schneller durch und wurden anderes behandelt als wir!! Nicht zu empfehlen!!

(Translated by Google) I am very pleased (Original) Bin sehr zufrieden

(Translated by Google) super nice pediatrician, great deal with the children (Original) super netter Kinderarzt , toller Umgang mit den Kindern

(Translated by Google) Very nice staff (Original) Sehr nettes Personal

(Translated by Google) Super great practice team, the doctors all very nice. You feel very comfortable and in good hands there. Such a thing is very rare, thank you for everything ☺️ (Original) Super tolles Praxis Team, die Ärzte alle sehr nett. Man fühlt sich dort sehr wohl und gut aufgehoben. Sowas gibt es sehr selten vielen Dank für Alles ☺️

(Translated by Google) We were here with our 3 month old daughter. A hernia, we got to know a team which is totally harmonious and professional. We are thankful and happy. We would come back here anytime. Thank you very much (Original) Wir waren hier mit unserer 3 Monate alten Tochter. Ein Leistenbruch, wir haben ein Team kennenlernen dürfen was total Harmonisch und Professionelle ist. Wir sind dankbar und froh. Wir würden jederzeit wieder hierher kommen. Dankeschön

(Translated by Google) I had my son treated with 2 broken hands. The lady at the reception was very nice, we didn't have to wait long without an appointment. The doctors were also very nice, after 3 weeks both wrists healed without complications. We recommend. (Original) Habe meinen Sohn mit 2 Handbrüchen behandeln lassen. Die Dame an der Rezeption war sehr nett, wir musste auch ohne Termin nicht lange warten. Auch die Ärzte waren sehr nett, nach 3 Wochen waren beide Handgelenke ohne Komplikation verheilt. Sehr zu empfehlen.

(Translated by Google) The nicest team I have ever seen! (Original) Das netteste Team was ich je erlebt habe!

(Translated by Google) An extraordinary practice! I thank the whole practice team! (Original) Eine außergewöhnliche Praxis! Ich bedanke mich bei dem ganzen Praxisteam!

(Translated by Google) Staff: Nice, friendly, polite, effective when dealing with young patients and their parents. Patients over ten years of age bring their waiting entertainment with them better, younger people can look at books, build toy buildings and lay wooden railroad tracks. Highly recommended because it competently pairs with empathy. (Original) Personal: Nett, freundlich, höflich, wirkt geübt im Umgang mit jungen Patienten und deren Eltern. Patienten über zehn Jahre bringen ihre Warteunterhaltung besser mit, jüngere können Bücher angucken, Spielzeugbauten errichten und Holzeisenbahnschienen verlegen. Sehr empfehlenswert, weil sich hier kompetent mit einfühlsam paart.

Yesterday we went to a preliminary discussion about an operation. So I can't judge the operation itself and the results yet. But the conversation alone was so great that I would like to give it a rating. The child was there during the conversation... and the matter was discussed at eye level, lovingly, encouragingly, positively and in a child-friendly manner... really a gift for everyone. THANKS. That alone is very valuable

Great practice, friendly staff and great doctor! Despite the late time and the operation, they quickly chalked it up to us as an acute daycare accident. Dr. Werbeck was super sensitive and competent. This is how you imagine a doctor for the little ones!