(Translated by Google) Today my grandma had an appointment for an operation on the knee, because she had forgotten her crutches in the car, which was by the way right in front of the operations center, she was not only yelled at by the department head, but also yelled at. So that she came to my car crying to pick up the crutches. If this had been said in an appropriate tone, everything would be fine, but an elderly lady cannot be yelled at like that. Who knows how many (older) people it still happens, who could not defend themselves and had to swallow everything. Furthermore, she was put down by this employee (slim woman with short blond hair), as if the roar wasn't enough. One thing is clear, I'd rather go to an operations center on the other side of the world than this one. It's not even worth a star. (Original) Heute hatte meine Oma ein Termin wegen einer Op am Knie, da sie ihre Krücken im Auto vergessen hatte, welches übrigens genau vor dem Operationszentrum stand , wurde sie von der Abteilungsleiterin nicht nur angeschrien, sondern richtig angebrüllt. So, dass sie weinend zu mir zum Auto kam, um die Krücken abzuholen. Hätte man dies in einem angemessenen Ton gesagt, wäre alles in Ordnung, aber es kann nicht sein, dass eine ältere Dame so angeschrien wird. Wer weiß wie vielen (älteren) Menschen es noch passiert es, die sich nicht wehren konnten und alles runter schlucken mussten. Des Weiteren wurde sie von dieser Mitarbeiterin (Schlanke Frau mit kurzen blonden Haaren) runtergemacht), als würde das Gebrülle nicht schon ausreichen. Eins ist klar, lieber in ein Operationszentrum am anderen Ende der Welt, als dieses. Es ist noch nicht mal ein Stern wert.

Went here for the second time with a knee operation and were admitted to hospital. Best care and staff I have ever experienced. Very friendly, helpful and take enough time for the patient. Here everything is done to ensure that you get well again!

Hatte am 1.02.2022 in Boberg meine erste Operation, nun am 16.03.2022 meine zweite Operation wo meine ganzen Schrauben entfernt wurden. Ich wurde Vorort von einem Topteam Schwestern usw.. von Anfang an super betreut, die Vorbereitung zur Operation wurde genau erklärt was gemacht wird, bis hin zur Nachbetreuung. Einfach von Anfang bis Abholung wie Privatpatient behandelt. Falls ich irgendwann noch einmal operiert werden muss immer wieder hier. Allen Ärzten und Schwestern und Empfangskräften vielen Dank für Ihre Bemühungen.

(Translated by Google) I was also recently inpatient here for an operation and I have to say first of all that the nurses were really super nice and the 3 stars weren't because of that. What I really found completely wrong was that in the end the flow of communication was really under all guns until the dismissal. There was no post op meeting at all, let alone seeing the surgeon afterwards. That's really not ideal. The food wasn't exactly a hit either, but after all it's a hospital and not a hotel. Therefore unfortunately only 3 stars because of the really bad communication. (Original) Ich war auch vor kurzem stationär hier für eine OP und muss generell erstmal sagen,dass die schwestern wirklich super nett waren und die 3 sterne nicht daran gelegen haben. Was ich wirklich komplett daneben fand,dass im Endeffekt bis zur entlassung der Kommunikationsfluss echt unter aller kanone war. Es fand überhaupt keine nach op besprechung statt,geschweige denn hab ich Den Operateur mal anschließend zu Gesicht bekommen. Das wirklich nicht optimal. Das essen war auch nicht gerade der hit,aber ist ja schließlich auch ein Krankenhaus und kein hotel. Deshalb leider nur 3 sterne wegen der wirklich schlechten Kommunikation.

(Translated by Google) I was here as a patient after a leg fracture that had already been operated on had to be treated again. At first, the many journeys (also due to Corona) were a bit cumbersome...but it was definitely worth it. Not only that the doctors and the entire staff were absolutely friendly and competent, the small station allows for much smoother processes. As a patient, you really feel that you are in good hands. The well-timed visits and treatments, the cleanliness on the ward were really first class. I can only say thank you again. (Original) Ich war hier als Patientin nachdem ein bereits operierter Beinbruch erneut behandelt werden musste. Anfangs waren die vielen Anfahrten (auch Corona bedingt) etwas umständlich..das war es aber auf jeden Fall wert. Nicht nur das die Ärzte und das gesamte Personal absolut freundlich und kompetent waren, die kleine Station ermöglicht viel flüssigere Abläufe. Man fühlt sich dadurch als Patient wirklich gut aufgehoben. Die gut terminierten Visiten und Behandlungen, die Sauberkeit auf Station waren wirklich erstklassig. Dahingehend kann ich mich nur nochmals bedanken.

I'll try to describe what my experiences were with the outpatient surgery center at the BG Klinikum. First of all, I have to wait a very long time for an appointment to even record my data and my problem. An appointment was then made after I had set everything up, prepared appointments and important customer meetings and canceled them for several days afterwards. Unfortunately, they simply forgot to secure the appointment for me. When I called and wanted a solution, the answer was UPS, sorry, that shouldn't happen. Completely unprofessional, I will definitely not have surgery here again. Especially since they wanted to contact me again for a new appointment and that never happened. Other people sat in the waiting room while I was there and waited more than 5 hours and ended up not having surgery. On the grounds that the time was misjudged for the other ops, just completely disorganized.

I was quite afraid of my operation in this hospital but it was totally unfounded. Starting with Mr Schwertfeger at the reception, the conversations with the anesthetists Dr. Schweikert and Ms. Habib, the employees preparing for the operation and the surgeon Dr. Jägersberg I had perfect and very personal support. I was not patient XY but a person who was seen very caringly and personally. For me it was and is particularly important to feel personal closeness in addition to professionalism and that was present here in abundance. I only had local anesthesia and can therefore assess the whole thing very well. THANK YOU from the bottom of our hearts to the entire team!

I recently (09/11/2023) had the pleasure of being treated at this hospital and I can say without a doubt that it was an exceptional experience. From the time I was admitted to the time I was discharged, I felt like I was in good hands and looked after. The entire team, including doctors and nurses, did an excellent job. As soon as I entered the facility, I was struck by the clean and inviting atmosphere. The premises were well maintained and exuded a calming calm. This went a long way to easing the usual nervousness that comes with hospitalization and surgery. The doctors here are truly experts in their field. They took the time to answer my questions, explained in detail my diagnosis after the operation and how the treatment would continue after I was discharged. This high level of expertise and communication gave me confidence that I was in the best hands. They helped me overcome my fears and receive the best possible care. The nursing staff also deserve the highest praise. The nurses were always attentive, friendly and professional. They were always willing to listen to my concerns and lovingly attended to my needs. Your care and empathy made my stay so much more enjoyable. The technical equipment and medical care in the hospital are first class, as far as I can tell, since I'm not a professional either. I had complete confidence in the quality of care I received here. The food in the hospital also deserves an honorable mention. The meals were freshly prepared, tasty and varied. Nutrition plays an important role in recovery and I felt well cared for and strengthened. I was also impressed by the organization and efficiency of the hospital. Appointments were kept on time and I never had to wait long. The staff ensured that everything ran smoothly. Finally, I would like to emphasize that this hospital not only provides medical excellence but also creates a warm and compassionate atmosphere. The staff here are wholeheartedly committed to the well-being of the patients, and you can feel that in every encounter. Overall, my stay at this hospital was an extremely positive experience. I am grateful for the excellent care I received here and can fully recommend this hospital. Thank you to the entire team for your excellent work and support during my recovery!

(Translated by Google) Very nice nurses who are good to talk to. Great doctors, I am very satisfied with the operation. And the food is delicious here. (Original) Sehr nette Krankenschwestern, mit denen man sich gut unterhalten kann. Super Ärzte, bin sehr zufrieden mit der OP. Und das Essen ist hier super lecker.

(Translated by Google) I would like to thank you for the kind care and very good surgery thank :-) You feel very well looked after there! Special thanks to Doctor Schweikert, for the right choice of anesthesia and care! Great team, thumbs up and thank you! (Original) Ich möchte mich herzlich für die nette Betreuung und sehr gute OP bedanken :-) Man fühlt sich dort sehr gut versorgt ! Besonderer Dank an Frau Doktor Schweikert, für die richtige Wahl der Anästhesie und Betreuung ! Tolles Team, Daumen hoch und vielen Dank !

I need an anesthesia (pre-op) consultation. Unfortunately I can't reach anyone, neither by email nor by phone. I have my knee surgery at the end of January/beginning of February! I had surgery there once last year and I generally had a very good experience. However, I don't know how to make an appointment.

Super friendly staff, great doctors and a well-kept clinic. The food is also super delicious

A really great center. I felt completely well looked after from start to finish. All of my fears, worries and needs were taken care of very lovingly and professionally. The nursing staff is super friendly and caring. That's just great. Thank you for the great care.

Super Team, egal ob Pflege oder Ärzte. Danke für die tolle Betreuung und gelungene OP und Anästhesie bei der Materialentfernung nach Radiusfraktur

Ich wurde am 20.01.23 operiert ,Materialentfernung nach Fersenbeinbruch. Ich habe mich sehr gut versorgt gefühlt. Danke an das Ärzteteam und an alle Schwestern. Vielen,vielen Dank 🙏

Ich wurde am 12.12.22 am Handgelenk operiert und kann von der Aufnahme bis zur Entlassung zwei Tage später nur positives sagen! Ich möchte auf diesem Weg hier nochmal allen Schwestern und dem Ärzteteam um Dr. Wolters ein großes Dankeschön sagen! Ich habe mich sehr gut betreut und versorgt gefühlt. 🙏 Es war meine erste OP und ich war schon aufgeregt. Diese Aufregung wurde mir aber durch die ruhige und kompetente Arbeitsweise des Teams komplett genommen. Leider versagte meine mitgebrachte Audiotechnik so das ich den gesamten OP Ablauf dann doch mitbekommen habe. Doch der kollegiale und ruhige Umgang des Teams miteinander hat mir jegliche Aufregung genommen! Im nachhinein bin ich sogar froh alles mitbekommen zu haben. Die Versorgung nach der OP bis hin zur Entlassung war wirklich sehr gut! Dafür nochmal Danke an das gesamte Schwestern Team!! 🤗

Mein Sohn und ich haben uns selten so gut aufgehoben gefühlt wie hier. Einfach liebe Menschen die alles dafür tun, dass sich die Kinder wohlfühlen. Kann ich nur weiter empfehlen!

Besser geht die Versorgung nicht. Sehr freundliche und kompetente Mitarbeiter. Jede Frage wird beantwortet. Die Ärzte nehmen sich Zeit um alles genau zu erklären. Es ist bestens durch orgnisiert. Vielen lieben Dank für alles 😊

(Translated by Google) On 06/22/22 I had an operation on my left hand in the BGAOP. Without exception, the entire team was so nice, in a good mood and competent that I am happy to recommend the house. Incidentally, this also applies to the team in Boberg, where the preliminary talks for my surgery took place. Thank you very much for the great support, best regards and keep it up. (Original) Am 22.06.22 hatte ich im BGAOP einen Eingriff an meiner linken Hand. Das gesamte Team war ausnahmslos so nett, gut gelaunt und kompetent, dass ich das Haus gerne empfehle. Dies gilt übrigens auch für das Team in Boberg, wo die Vorgespräche zu meiner OP stattgefunden haben. Herzlichen Dank für die tolle Betreuung, beste Grüße und weiter so.

(Translated by Google) The entire team was super friendly and accompanied and looked after you well through the surgery appointment. The fracture was treated at the best level, so that I can use my hand completely again today. Thank you. (Original) Das komplette Team war super freundlich und hat einen gut durch den OP-Termin begleitet und betreut. Die Fraktur wurde auf bestem Niveau versorgt, so dass ich meine Hand heute wieder komplett einsetzen kann. Danke.

(Translated by Google) Very good AOP center. Small but nice. Great medical care. Starting with the preparation for the operation to going home. You feel that you are in good hands and are not a number. There are small rooms of your own and thanks to plexus anesthesia I had no pain even after the operation. (Material removal according to Tri OSF) Thank you very much (Original) Sehr gutes AOP Zentrum. Klein aber fein. Tolle medizinische Betreuung. Angefangen von der OP Vorbereitung bis zum Nachhausegehen. Man fühlt sich gut aufgehoben und ist keine Nummer.Eigene kleine Zimmer gibt es und dank Plexusanästhesie hatte ich auch nach der OP keine Schmerzen. ( Materialentfernung nach Tri OSF) Vielen Dank.☺👍👌👍

(Translated by Google) Unfortunately only 4 stars, but it is not the fault of the staff. Super nice OR team and everyone on the ward does a great job. So what makes the negative star, it's not the food. Well, I'll tell you, the garbage cans are in front of the elevators and that's exactly where you come out of the newly operated room. Sorry hygiene looks different. The OR staff then still has to share the elevator with all the other visitors in the house, endless waiting times, sorry administration here is still an urgent need for action that must be turned off. PS .: Otherwise everyone stays healthy (Original) Leider nur 4 Sterne, aber das Personal ist nicht schuld daran. Super nettes OP Team und auch auf Station leisten alle super Arbeit. Also was sorgt für den negativ Stern, das Essen ist es nicht. Na gut ich sag es euch, das Mülltonnen vor den Fahrstühlen stehen und das genau da wo man aus dem frisch operierten Saal kommt. Sorry Hygiene sieht anders aus. Das OP Personal muss sich dann noch den Fahrstuhl teilen mit allen anderen Besucher im Haus unendliche lange Wartezeiten, Sorry Verwaltung hier ist noch dringender Handlungsbedarf der unbedingt abgestellt werden muss. PS.: Ansonsten bleibt alle gesund

(Translated by Google) Was there for knee surgery in September 2020, everyone is very nice, I was lovingly welcomed by a nurse and everything was explained to me in great detail, then everything started without a long wait. The anesthetists were also super friendly and caring, not to mention Dr. AKOTO (professional and human at the same time) whom I would like to thank again personally for his care and support to this day. The team at the BGAOP is just great! (Original) War im September 2020 zur Knie OP da, es sind alle sehr nett, ich wurde von einer Schwester liebevoll in Empfang genommen und mir wurde alles genauestens erklärt , dann ging es auch schon ohne große Wartezeit los . Die Anästhesisten waren auch mega freundlich und fürsorglich ganz zu schweigen von Dr. AKOTO (professionell und menschlich zugleich) den ich hier noch mal persönlich danken möchte , für seine Fürsorge und Unterstützung noch bis Heute. Das Team im BGAOP ist einfach super!

I was in the BGAOP in November 2022. The medical care provided by doctors and nurses was consistently first-class, from the preparatory consultation to discharge and follow-up care. The entire team is characterized by a high level of professional competence, friendliness and humanity. The patient and his health are clearly the focus here and time is also taken for questions. The working atmosphere here is very good; you can clearly see that the employees enjoy their work and are interested in the patients. In addition, the rooms are very new, beautifully designed and quietly located. The food was also good. The BGAOP is more reminiscent of a hotel than a hospital. Absolute recommendation from me.

Very nice staff. The food is great and you'll be full. If you are afraid, the staff is empathetic and gives tips from years of experience. Sister Jola performed my drainage tube after the cruciate ligament operation and commented on every step so that I was prepared for what was to come. A clear thank you from me but please say goodbye because I want to stay healthy.

I had knee surgery on June 14, 2023. The entire staff is very friendly and takes their time with the patients. Everything is well organized, after my operation the surgeon, anesthetist and regular nursing staff came to check on me. The food was also great. There is nothing to complain about. Would recommend the AOP to everyone.