1/5 Katrina J. 6 months ago on Google
HORRIBLE!!!!!
My
sister
&
I
went
to
Another
Broken
Egg
on
Pelham
to
have
breakfast
&
as
soon
as
the
hostess
seated
us,
there
was
a
press
on
fingernail
on
the
floor
right
at
our
table,
which
I
noticed
right
away,
but
didn’t
think
too
much
of
it
because
I
assumed
it
was
probably
from
a
previous
customer.
WELL
let
me
tell
you
how
wrong
I
was!!!
When
my
food
came
out,
which
I
ordered
the
Cinnamon
Roll
French
Toast
w/bacon
&
eggs,
what
do
I
find
in
my
eggs???
THE
SAME
EXACT
PRESS
ON
FINGERNAIL
LIKE
THE
ONE
THAT
WAS
ON
THE
FLOOR!!!
I
immediately
called
our
waiter,
Freddie,
over
to
inform
him
of
this
issue
and
he
too
was
just
as
perplexed,
but
what
got
me
is
he
instantly
was
looking
at
me
and
my
sister
hands
as
if
the
fingernail
belonged
to
one
of
us!
Mind
you,
neither
of
us
are
wearing
fake
nails.
My
sister
literally
had
nothing
on
her
nails
&
I
had
black
gel
polish
on
my
natural
nails.
So
once
Freddie
sees
the
nail
doesn’t
belong
to
either
of
us,
he
took
the
plate
and
stated
he
would
talk
to
his
manager
(Harley)
about
it.
A
few
moments
later,
Harley
&
Freddie
comes
back
to
our
table
&
Harley
ask
me
was
that
my
plate,
which
she
had
in
hand
&
I
told
her
it
was.
She
then
asked
if
I
complained
about
a
fingernail
being
in
my
food
&
rudely
said
“I
don’t
even
know
where
it
is”
dug
through
the
eggs
to
find
the
fingernail
&
once
she
located
it,
she
very
defensively
said
that
she
checked
&
the
fingernail
didn’t
belong
to
anyone
in
her
kitchen!!!
So
I
instantly
got
upset
because
1)
how
dare
this
woman
not
take
any
responsibility
for
a
fingernail
being
in
my
food
when
it
clearly
came
out
of
their
kitchen
and
was
served
to
me,
which
leads
to
my
second
point!
2)
by
Harley,
the
so
called
manager,
not
taking
accountability
for
this
mishap,
led
me
to
believe
she
was
insinuating
that
either
my
sister
or
I
placed
the
fingernail
in
my
food,
which
really
upset
me
to
the
fullest!!!
Therefore
I
proceeded
to
loudly
tell
her
that
clearly
it
came
from
their
kitchen
that
way
because
the
SAME
EXACT
FINGERNAIL
IS
ON
THE
FLOOR
RIGHT
BY
OUR
TABLE!!!!
Of
course,
she
was
caught
off
guard
by
me
pointing
out
the
same
exact
fingernail
being
on
the
floor
so
all
she
said
was
“it’s
not
ours,
but
I’ll
take
care
of
it”.
AGAIN
TAKING
NO
RESPONSIBILITY!!!
Is
this
how
management
at
Another
Broken
Egg
treat
situations
such
as
this?!
Blame
the
customers!
I’m
truly
baffled!!
And
to
add
insult
to
injury,
she
NEVER
came
back
to
address
how
she
was
going
to
rectify
this
issue
&
our
waiter,
Freddie,
literally
avoided
our
table
until
he
had
no
other
choice
but
to
see
if
we
needed
anything
else.
Mind
you
we
were
sitting
and
watching
how
he
serviced
other
customers
but
straight
avoided
us
as
if
he
didn’t
want
to
deal
w/the
issue
at
hand.
Poor
customer
service
at
its
finest!
When
he
did
finally
come
over,
he
asked
if
we
needed
anything
else.
Like
really!
I
told
him
I
would
like
for
his
manager
to
come
back
&
discuss
how
she
was
planning
to
take
care
of
this
issue,
but
of
courses
she
never
came
back
out
&
instead
sent
Freddie
to
tell
me
that
she
would
take
my
meal
off
the
bill,
but
I
still
had
to
pay
for
my
sister’s
meal.
In
my
humblest
opinion,
I
don’t
feel
I
should
have
had
to
pay
for
anything
considering
how
the
manager
handled
the
situation
(indirectly
blaming
me)
&
the
waiter
avoiding
us.
I
get
things
like
this
are
prone
to
happen,
but
not
acknowledging
that
it
was
a
mishap
on
their
part
definitely
turned
me
off!
Therefore,
I
WILL
NEVER
EVER
STEP
FOOT
IN
THIS
ESTABLISHMENT
EVER
AGAIN!!!
Please
see
the
pictures
of
said
NASTY
fingernails
that
HARLEY
didn’t
want
to
claim
🙄
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