An absolute joke. The doctor already has your answer before you even tell him your symptomps, that is, if he lets you speak. Whatever you are suffering from is not important here, getting through the phone calls is. I question their competence, and their approach to treat everyone the same, like they know best is something that shouldn't be allowed.

More chance of winning the lottery than getting an appointment in this ‘medical centre’. Staff look down their nose at you, look annoyed if you ask them a question. Doctors are a disgrace, was once told ‘this is not a dentist’ by a doctor when I had a problem with a lump in my mouth which I initially thought was an abscess and wouldn’t go away with antibiotics, after having to plead with the doctor to check me, it turned out I had the mumps. Doctor thanked me for ‘standing my ground’. I absolutely dread having to go there, from booking the appointment ,which seems impossible , to dealing with the staff who give you a look like they hate you, to dealing with the doctors who seem to be at the bottom of the league in terms knowledge, get better answers off Google.

Not fit for purpose. Can't get an appointment at all by ringing at 8am- 8.45am every morning. When it finally gets through apparently all appointments gone. Something needs to be done if no one is able to access the service

Just been told am not getting a doctors note for my sick pay and property pool told me to get an appointment like everyone else when there was no appointments available and they knew that these need shutting down cheek on them an another time rang up soon as it turned 8am que position 5 got told there’s no more appointments so there must only be 4 appointments in this doctors clearly they are incompetent and need sacking whole place needs a rework stay away if you need medical help cos there’s none here just get a few dirty looks n a bit of lip thinking they are proper heavy

To be honest, I think that this place is a joke. Every time when I try to make an appointment I stay for at least 40 minutes on the phone just to find out they are fully booked, when finally I get the appointment, seems my GP is in a rush and doesn't have enough time to check all my problems, not to say about their medical abilities - they check the internet when you go with a problem. I am an artist, but I think that I could get a job here as well, with the help of the great chatGPT and Google. Oh, and they are really helpful, I required my son's immunizations information, and guess what, it's taking them a few days to provide it, because the lady from reception can't call a nurse to ask it, because is going to consume her precious time, but this is not a problem when the receptionist calls at least 3 times in the GP office during my 5 minutes allocated appointment. Great. If you want to be treated like a nobody, this is the place. So if I would describe this place in 3 words, it will be: unreachable, unknowledgeable, unhelpful. With this in mind, I'm just asking, for what reason are they going on strikes, if they are incapable of doing their job, because let's be honest: this is their job. They chose this job to help people, and they should do it. They should treat people with compassion and respect, and they should have the necessary knowledge on how to treat their patients. And if they can't do it, then they should change their job.

Worst doctors I’ve ever experienced it takes up to 4-5 weeks to get an appointment. They open at 8 and when you call in or phone at that time they’re fully booked up which I don’t understand cause when you go in trying to get a appointment the waiting room is always empty. I wouldn’t even bother with this place it’s disgusting…….

The "doctors" knowledge pretty funny in here. They choose this job to help people, and they should do it. They should treat people with compassion and respect, and they should have the necessary knowledge on how to treat their patients. And if they can't do it, then they should change their job.

The doctors, nurses and staff are great at the practice, when you can actually get an appointment to see them. I had no issues with getting an appointment with the old online consultations, but they have now switched to Patient Access which requires you to book an appointment between the hours of 6 and 9am or you have to come in or call at 8am. It's so frustrating when they put so many barriers in the way just to be seen, as a mum getting my child to school every morning it is near enough impossible for me to be able to meet these time requirements. I think it is ridiculous that I would have to wake up at 6 am just to get an appointment with my doctor. Its so very sad to see the system fail us like this, I feel so sorry for the workers in these practices that have to deal with the brunt of these impractical structural changes.

This has to be the worst Doctor's ever need a golden ticket to get an appointment after receiving a text to say to book an appointment with gp to discuss recent xray tried ringing for 3 days with same answer appointments all gone tried again this morning Friday 27.01.2023 from 8.00am until 10.42 finally answered to say the same again all appointments now gone try again on Monday even when you go round to the surgery can't get appointments what do you need to do to see your gp disgraceful !!!

Almost impossible to get an appointment these days. I started calling at 7:59am and by 8:12am get told that all appointments are gone. 4 days on the run I've been trying to get an appointment! Line is constantly busy. I suspect they leave the phone off the hook

I have seen Dr Mo. I had good experience he helped me out. He explored my worries, assured me not to worry. Had good communication skills, very happy.

The past year and half this doctors has been amazing throughout my pregnancy, midwife’s were always there to help and provide the right support. The front of desk team on phone and face2face have been so helpful, I work at doctors surgery and can understand the pressure we get and how easy we can be targeted for the issues ongoing in all surgeries across the country. Doctors have resolved all my concerns I’ve had after having the baby and now also in assessing my baby’s health. Thank you.

I came into the surgery last week to accompany my brother to an appointment with Doctor WiJesinghe, The care and compassion shown to my brother, was 2nd to none he went above and beyond to make sure that my brother understood and felt at ease with what was going on and what was being said, he was very professional and very thorough. There was no waiting around for our appointment got booked in and went in more or less on time. It was easy to get an appointment for a face-to-face consultation too unlike some GP practices . Thank you for the help you have given to my brother .

Nice, little practice. Dr Manoj is always happy to help, very professional, kind and polite. Always takes time to deliver best possible care and look at all possible options of treatments. Dr Sumesh is also a very good dr. Sometimes it is hard to get an appointment, but if you queue in the morning you'll get one.

Today the 2909 2023 I had an appointment with Dr mo he’s new to are surgery and it was one of the best experience as he took his time to explain the problem I have and made me feel very comfortable thanks again Dr mo am sure everyone that goes to this Dr will feel the same way as he’s very friendly and that makes a big difference to our surgery ❤️

Attended PPG today which was informative and gave clear insight of how SVHC continues in my opinion to deliver good quality NHS care. The ratio of patients to GP's is unbelievable. Think we all need to remind ourselves that this service and it's delivery is down to how we use it and be mindful of others. We are so fortunate to have good staff who really do have the welfare of patient care at the forefront of all they do. However the staff are human and should not be subject to abuse as they go about their daily duties. Everyone is welcomed to join the PPG and this is a good platform to raise concerns/ideas and do our bit

Here is the Google doctors!! Not surgery!! If you can go the other, GO. My 4months baby wait a month for call somebody who didn't know what is the problem with the baby and I wanted to ask something but the... put down the telephone when I speaking. So this isn't health center, only the place

I had to see a doctor was told come back and queue up @ 8 i did and got an appointment for 10am that day Spoke with dr mo polite friendly and professional looking at all options for treatment that was suitable for my needs Very satisfied with the whole experience

My husband saw Dr Mo this morning he was brilliant he took the time to read his notes before he saw him he listened to both of us us then explained in detail what was wrong and how he was going to treat it. Throughout he ensured my husband understood everything and was part of the plan of care going forward

I have no complaints about this surgery. I have always received the best of treatment from all staff who are polite, very caring and professional. Keep up the good work .you are very much appreciated for all your hard work in these challenging, changing times in NHS

Always been seen promptly. If you use telephone, advance booking and patches system you will get 1st class service. Honestly, never had a problem

Once I got my appointment Dr Mo made sure every think was taken care of all referrals and tests and appointments made very friendly helpful and also cheerful and he also helped with booking my appointments as I have been having trouble booking appointments thank you

Yesterday the reception woman sad, I need to call next day morning at 8am. I tired to call 20 times from 8am - 8:45am nobody answer. I went there because my little baby need an appointment, and they said We dont have any appointment for today, you need to call tomorrow 8am. I said I tired to call, and the reception w. said we are full.... I didnt get answer why i couldnt call them.. The phone number good because now I can call them. This isnt first time...

Its always nice to have a great outstanding team of professionals look after your child. You are always assured they are in good hands.