I have never left a review of anything online, ever, but this experience was so bad I feel like I should warn people. Do not stay here! They charged an exorbitant amount (over 6,000 rupees), but we were desperate and all the other spots in town were booked. We took a room on the top floor. We were told there was no elevator. Not a problem, we'll walk up the stairs. The stairs were filthy, like stained with brown splotches of spit all along the walls. On the way to the room there were several empty looking floors missing ceiling panels and on our floor there was a leak in the ceiling so the hallways was covered in water. We had to walk through this every time we went in or out. There is no wifi in the rooms. (Only in the lobby I was told). We were told there would be drinking water in the room. No water. There is no hot water in the bathroom. I was told that the hot water is solar powered so it would be there in the morning. This seems unlikely in the foggiest city in India. Why would you have only solar hot water in a place that gets no sun? There wasn't even a shower, only a spray nozzle, no shower curtain, the tub leaked and toilet wouldn't flush. No soap or anything provided, and the phone was broken so I had to walk down 5 flights of stairs to let them know this. They have no food or amenities also. All in all a terrible experience. If it had been an very inexpensive hotel I would have accepted all this, but this is the most expensive place I stayed in India and by far the worst.

Had visited this resort one year again with friends and my son... But, this restaurant and management spoiled our stay. 1. Initially there was no water in flush. They privided water in bucket. 2. The lift was not operating 3. No complimentary tea :( 4. They have installed bathtub in bathrooms, but the speed of water was so slow, even filling bucket was taking 8-10 mins, forget about filling the bathtub... 5. No food in resort ....and so on! Not sure if they have developed the quality or it's still as is... But, management was bad!

There is nothing good in this hotel. a) No intercom for room service, even for a spoon I had to go 3 floor down using stairs as the hotel is not having lift. b) No TV as the setup box is not functioning & they are not ready to change it. c) I had paid with breakfast but this hotel simply said no breakfast as the kitchen is not working. d) No hot water I think this hotel is either under development or renovation. So, pl do not opt for this hotel. The cost might look less but believe me with this kind of service you will always feel -overpaid!

Very pleasing experience. Getting there was easy from Surat as the Google maps had exact drive map ready , it took only six hour as the highway roads are amusing . We stayed with my buddies for two night at Rain View rooms were pleasurable . Cleaning was done daily . The room service food was fantastic . We stayed in air conditioned boutique room. Check in and checkout was wonderful & swift . The staff was cooperative . Great hospitality. Value for money as it was completely foggy on week days.

Terrible experience. The staff is uneducated, slow and unhelpful. There was a rat in the room. Construction in the hotel woke us up early in the morning on a sunday. They have no kitchen and cannot offer tea/coffee or even ice if you get your own beverages. Once we were there, the receptionist couldn't figure out our online booking for 20 mins. Air conditioning didnt work properly in one room. We left a pen drive in their television and their staff is too dumb to even know what a pen drive is, so we cant retrieve it.

This is in budget best place to live in, the rooms are spacious and luxurious as well are well equipped. It has king as well as Queen room with master bed sofas one small bed, the view outside the balcony is memorable one, it's safe for family couples and business tour, around 3 to 4 persons can easily accommodate bin this room, and the staff is really good in behavior and attitude, it has bath tub as well and will be updating if i remeber some more things, it's like living inside a beautiful hill station itself.

Very nice for stay and functional programs, Nice location all kind of services are good, food quality also good.

Rooms are ok. Check-in experience was not so good. This place is only for stay. Don't expect food or tea also to be served. They do not have a restaurant. Hotel needs a decent work of renovation. Ac cooling is good in all rooms. Bathrooms need makeover completely. If you're just looking to spend one night in scenic igatpuri then staying here is fine. Views from all rooms are very nice.