3/5 Yun Young K. 3 months ago on Google • 4 reviews New
I
stayed
2
days
ago-Royal
suite,
for
my
family
trip.
We
have
3
kids,
one
of
mine
is
13
yrs
old.
On
website
says,
13and
over
will
be
charge
extra
like
considering
as
adult,
so
i
booked
with
3
adults
which
including
oldest
boy
and
2
kids,
total
5.
Once
i
checked
in,
they
said
to
me,
13
yrs
is
kid,
so
they
wanted
to
charge
extra
for
kids
meal,
which
they
do
not
provide
for
kid
meal
for
free.
This
is
weird
part
first…
most
of
hotel
are
kid
eat
free
if
they
do
provide
the
breakfast
including.
Later
i
saw
the
restaurant
menu,
it
says
kids
upto
12
yrs.
Anyhow,
the
hotel
exterior
and
interior
is
great,
but
the
vanity
option
was
not
the
best
compare
than
other
5
stars
hotel-
some
4
star
is
even
better.
I
booked
5
quest,
the
towel
and
bath
gown
only
for
4…this
suite
is
max
7
guest
room…
i
booked
for
5…
One
of
the
serious
issue
with
staying
is
the
snow
removal
on
the
walkway
to
the
main
door.
The
Royal
suite
is
one
private
building
with
private
door
and
porches.
The
walkway
thru
the
main
porch
was
covered
the
ice
and
snow.
I
can
not
believe
how
they
left
like
that.
If
anyone
fell
down,
i
do
not
want
to
imagine
that.
It
was
seriously
dangerous
for
all.
The
last
experience
is
the
breakfast.
We
felt
the
kids
not
getting
any
respect
from
the
server.
They
did
not
even
giving
wet
tissue
first
before
they
asked-
they
only
gave
adults
first.
I
wanted
my
kids
to
have
an
experience
for
the
Korean
traditional
style
house,
for
that,
I
achieved.
But
the
service
wise,
i
do
not
feel
it
is
5
stars
hotel….
I
stoped
by
Hilton
in
Tokyo
right
before
this
trip,
but
i
did
not
feel
like
this.
They
have
to
improve
not
only
treating
adult
but
kids
well
….