(Translated by Google) I was in this hospital on the 10/02th accompanying my husband who was in a lot of pain and we were very poorly received by a nurse named Carla. It took a long time to carry out the screening and when we complained about what had happened (my husband was in a lot of pain), he still treated us in a mocking tone. During the consultation, she even came into the doctor's office and treated the doctor with the same tone of disdain with which she received us. I just don't give 1 star rating because the doctors were very attentive and helpful in the care and reassessment. The hospital should better select the nurses it hires. The least we can expect is to be treated with respect when we are sick. (Original) Estive neste hospital no dia 10/02 acompanhando meu marido que estava com muita dor e fomos muito mal recebidos por uma enfermeira chamada Carla. Demorou muito para realizar a triagem e quando reclamamos do ocorrido (meu marido estava com muita dor), ainda nos tratou em tom de deboche. Durante o atendimento, ela ainda chegou a entrar no consultório médico e tratar o doutor com o mesmo tom de desfeita com que nos recebeu. Só não dou 1 estrela de avaliação porque os médicos foram muito atenciosos e prestativos no atendimento e reavaliação. O hospital deveria selecionar melhor as enfermeiras que contrata. O mínimo que se espera é sermos tratados com respeito quando estamos doentes

(Translated by Google) In 2020 I went through the emergency room and tested positive for covid. In a week I returned to the hospital and was admitted to a serious frame of covid. In a few days I was transferred to the ICU. I stayed there for 37 days, I was intubated three times. I had the best care from everyone, doctors, physiotherapist, speech therapist, dentist, nurses, technicians, security team, cleaning team. In addition to caring with all the dedication and technique of professionals with the patient, also with the family. Every day the professionals talked to my family about my clinical condition. I thank the hospital and God that he is alive today. Gratitude to all involved. (Original) Em 2020 passei pelo pronto socorro e testei positivo para covid. Em uma semana voltei ao hospital e fui internado em um quadro grave de covid. Em poucos dias fui transferido para UTI. Ali fiquei por 37 dias, fui entubado por três vezes . Tive o melhor atendimento por todos, médicos , fisioterapeuta, fono, dentista, enfermeiros , técnicos , equipe de seguranças , equipe da faxina . Além de cuidar com toda dedicação e técnica dos profissionais com o paciente também com a família . Todo os dias os profissionais conversavam com a minha família passado meu quadro clínico. Agradeço ao hospital e a Deus por hj está vivo . Gratidão a todos os envolvidos .

O pronto atendimento não é rápido, após as 17 hs as filas aumentam, não possuem médicos de plantão. Ficamos 2 horas e 15 minutos para sermos atendidos no dia 21/06/2023. Não pagamos convênio da Amil para ficar sentados olhando para o teto. Médicos de plantão devem ser acionados não podemos aceitar esse tipo de descaso no atendimento num hospital de tal tamanho e que com certeza deve exigir de sua Administração uma postura urgente desta reclamação ! Insatisfeito com essa instituição!

(Translated by Google) I was well attended, I was hospitalized Day, the nurse Jacira was very polite and dedicated to the care, both with me and with the other patients, it is clear that she loves her profession. Dr Márcio Navarro (Plástico) who performed my procedure is a great doctor, he really understands what he does and his care is humane and respectful. What bothered me was to see that none of the dispensers had gel alcohol or soap in the bathrooms. I also think it's a lack of care, not even serving a coffee to Day hospital patients (half a day). It would be interesting to serve a meal, compatible with the time of each procedure. After all, most patients need to fast for a few hours. (Original) Fui bem atendida, passei por internação Day, a enfermeira Jacira foi muito educada e dedicada no atendimento, tanto comigo, como com os demais pacientes, percebe-se que ela ama a sua profissão . O Dr Márcio Navarro (cir. Plástico) que realizou o meu procedimento é ótimo médico, entende de vdd do que faz e o seu atendimento é humanizado e respeitoso. O que me incomodou, foi ver que nenhum dispenser tinha álcool em gel e nem sabonete nos banheiros. Tb acho uma falta de cuidado, não servirem nem um cafezinho para os pacientes do Day hospital (meia diária). Seria interessante, servirem uma refeição, compatível com o horário de cada procemento. Afinal a maioria dos pacientes, precisa fazer algumas horas de jejum.

Não há como expressar a minha gratidão para toda a equipe de atendimento da segunda-feira 19/12/2022. Trabalhar na área da saúde requer amor e humanidade, e foi isso que recebi desde o momento em que ingressei na recepção beirando os 40 graus de febre. A recepcionista, que infelizmente não consegui pegar o nome por não estar me aguentando de pé, me tratou com extremo cuidado e atenção, me ajudando até mesmo na locomoção à triagem. Quando constatada a febre alta, fui colocado em prioridade e em poucos minutos já estava tomando medicação. Fizeram inúmeros exames em mim, minha febre não cedeu por mais de 4 horas e as senhoras Gisele Machado e enfermeira Daniela foram cuidadosas comigo durante todo o dia, assim como toda a equipe de enfermagem. O que era pra ter sido um dia insuportável se tornou menos doloroso pelo cuidado impecável e simpatia de toda a equipe do hospital, e no final, depois de muito avaliar e exames, descobrimos o que eu tinha. Entrei no hospital tremendo de febre e quase desmaiando, e saí sorrindo.

Service within standards

Great experience in taking exams. Excelent reception. Qualified professionals. Well maintained, maintained and clean place. Very well organized. Great hospital environment. Very well located, with paid parking on site at an affordable price. Possibility of parking nearby with payment in the blue zone, or a little further away for free. Very good security.

(Translated by Google) My doctor, who is on the clinical staff of the Hospital, requested a colonoscopy. Due to my age, the exam must be done in a hospital. At the time of booking, they told me that I should be hospitalized on Sunday, at 3 pm. and that I was going to be on a light diet from Saturday. Ok. Protocol must be complied with. On Sunday, 3pm was at the reception. Two days on a light diet, that is, starvation! Almost an hour later I was taken to the room. 17:00h, a juice and 2 jellies. And the warning that the bowel cleansing process had already begun... Okay. Midnight. So total fasting. Not even water. Monday, 8 am I took the exam. I'm still fasting. IT'S 12:30 PM. At 11:45, my doctor enters who, indignantly, says he has NOT REQUESTED HOSPITALIZATION. When? God only knows!!! Oh! The 3 stars go to the nursing team e. (Original) Meu médico , que é do corpo clínico do Hospital, solicitou uma colonoscopia. Devido à minha idade, o exame deve ser feito em hospital. Na hora da marcação, avisaram que eu deveria me internar no domingo , às 15h.e que, já ia fazer dieta leve a partir do sábado.Ok. Protocolo deve ser cumprido. No domingo, 15h estava na recepção. Dois dias de dieta leve, ou seja, de fome! Quase 1h depois fui levada para o quarto. 17:00h, um suquinho e 2 gelatinas. E o aviso de que o processo de limpeza do intestino já havia começado.. Ok. Meia oite. Portanto, jejum total. Nem água. Segunda feira, 8 h fiz o exame.Continuo em jejum. SÃO 12:30H. ÀS 11: 45 entra meu médico que indignado afirma que NÃO PEDIU INTERNAÇÃO.Terei alta e vão retirar o acesso para o soro, só depois que eu almoçar. Quando? Só Deus sabe!!! Ah! As 3 estrelinhas vão por conta da equipe de enfermagem e.

Great and very helpfull staff, they took perfect care of me. I highly recommand this hospital for any foreigner having an urgent health issue in Sao Paulo

Terrible service at this place, I went in as a preferential treatment because I'm breastfeeding, I got to the medication room and waited for a while to see that I was there, the doctor told me to do a CT scan and take medication after the exam while I waited for the results, the nurse didn't comply, my access was hurting all the time and the nurse said it was normal. I had the tomography and they said they would call me in half an hour, I've been waiting for more than 2 hours for a return, the team was unprepared, while I was waiting, a patient who arrived around 7pm (he took medication next to me) started convulsing around 11pm waiting for treatment as well, The doctor arrived looking at his cell phone, they didn't have a team ready to put him in the chair. One Total chaos.

Não são médicos, enfermeiros, atendentes, seguranças e etc, sao SERES HUMANOS lidando com seres humanos. Tenho vivido dias complicados devido à um problema de saúde do meu esposo, mas TODAS as equipes que passam na UTI nos tratam com dignidade, respeito e amor... Eu não tenho palavras para expressar a enooooorme gratidão que tenho por todos! Sou muito bem atendida desde a hora que cruzo o portão da entrada, até a hora que cruzo ele na saída! E não pensem que o hospital é assim porque é particular, NÃO, ali você vê "gente lidando com gente" é amor pela medicina, é amor pela profissão e, principalmente, amor pela vida do próximo. Queria saber o nome de todos aqui, realmente não sei, mas obrigada Tati, Luana, Raquel (maravilhosaaaaa quero te conhecer pessoalmente) meninas da recepção da UTI, Andreia, seguranças que nos levam na UTI, seguranças das entradas, moças da limpeza, enfermeiras, médicos cardiologistas, psiquiatras e clinicos! O Santa Virgínia é melhor, muito melhor por sinal, que muito hospital Rede Dor, Vitória, São Camilo... sim!!! afirmo com propriedade! Dali você só sai apto a de fato sair! Obrigada equipe maravilhosa por todo esforço! Um grande beijo no coração de vocês

Uma pequena demora para liberar o quarto para internação. Mas forra esse detalhe, nota dez para o atendimento.

Excellent doctor but the medication room is too dirty and it takes a long time to bring things to the room. We arrived at the room at 1:45 am and until 2 am here we were bringing a pillow and bedding for the companion and the patient's husband stayed in the room and they forgot to send breakfast. Note the companion is only 78 years old . A series of errors were made with the medications given to the diabetic patient, such as glucose in the vein that led to diabetes and the patient almost fell in the bath. The medication was being administered and the patient was eating normally because they forgot to take the medication that was given by the doctor on duty who believed that she was going to undergo shoulder surgery. Note that the patient was admitted to the emergency room on the 5th because she fell and broke her arm and shoulder.

Experiência péssima! 1- Acho absurdo em pleno 2022 gastar tantas folhas sulfite para a abrir um ficha/cadastro. Meu convênio é Bradesco, e foram impressas 2 fichas para assinatura, mais uma via/cópia para mim. Adicionalmente, foram impressas minha CNH e a minha carteirinha do convênio, ambas DIGITAIS, que por sinal, eu já havia encaminhado por e-mail. Péssimo exemplo sustentável esse hospital, muitos outros estão fazendo tudo virtualmente, isso é mto atraso de tecnologia, além disso o processo demora mto mais com esses montes de impressões. Se a culpa disso é da Bradesco, sugiro vcs cobrarem uma posição deles, isso é arcaico! 2- Só três pontos de um pequeno corte que aconteceu na minha perna e precisei passar pelo mesmo processo com outras pessoas que precisam de um atendimento mais urgente, que estão passando mal, etc. Estou aqui há quase duas horas e nem no médico eu passei e estou tomando o lugar de alguém q está mais debilitado que eu. Devia ter outro processo de atendimento para casos menos crítico, até porque é apenas um retorno e já tenho ficha de atendimento no hospital, pq tomei meus pontos aqui! Se estiver passando mal não venha aqui, vc morre na recepção.

Segunda vez que fui ao hospital pra passar no pronto socorro e fui muito bem atendida. Gostei do tipo de atendimento, o médico Yuri da ala clínica médica foi muito prestativo e me examinou, coisa que hoje em dia é difícil até em hospitais particulares. O rapaz da recepção foi muito simpático também, mas não me recordo do nome dele. E a enfermagem, nota 10! Fui atendida pela técnica Fernanda, se não me engano o nome, uma moça loira de óculos. Além de simpática, foi muito cuidadosa e calma ao me dar a medicação, já que sempre sofro por ficarem furando meu braço procurando veia. Ela foi tão calma que não precisou de nada disso! Obrigada à todos, pelo atendimento humanizado.

This hospital was once very good, but the quality has dropped a lot, especially in the Emergency Room, with dirty bathrooms, long delays in care, even with few patients at reception, total neglect. Today I spent more than 1:30 minutes to be seen and there were only 4 people in front of me. Then I was sent to take medication in a small, cramped room with cramped and torn armchairs, a precarious ventilation system where I stayed for another 30 minutes to receive the medication, and on top of all that, the bathroom for all patients to use is the dirty one at the reception, pitiful!

I was treated like an angel. It's not the first time I've been to this hospital. The first time I had a renal colic crisis in 2022 and I was treated very well, but today I received wonderful treatment. Unfortunately, I had an anxiety attack but I was welcomed in a humane way by the triage nurse, Patrícia, who immediately took me to observation and helped me open the file. During this time I was looked after by Monica and Cleiton, as well as Dr Ana who was wonderful. The four of them were totally amazing to me. Thank you very much for the great service, it is difficult to find a first class treatment like the one I had today 🙏

We had a private consultation with my mother in the PS of this Hospital at the beginning of March/24. Quick service, very attentive attendants and pre-service nurse as well. It's a shame that the experience with the doctor who treated us - Dr Daniel Augusto Silva Gentil (who is kind only has his last name), was not comparable to other services at the Hospital. The doctor didn't even leave his chair, he barely looked at my mother's case. Empathy minus zero. We paid for a consultation to hear from him that my mother should be hospitalized. We left there, went to our hospital where my mother was treated very well, she didn't need to be hospitalized and is doing very well.

Dra. Marcela Tater Nonis foi péssima, eu estava passando mal e com suspeita de gravidez, ela não teve nenhuma empatia e acolhimento. Apenas me deu um pedido médico pra fazer um beta hcg e não falou mais nada, nem quais remédios eu podia tomar pro mal estar que eu estava sentindo, não teve escuta ativa, não me explicou nada. Foi um dos piores atendimentos que já tive na vida. Nunca tive um atendimento de tão baixo nível no hospital santa virginia como este, pelo contrário, todos sempre foram muito bons, mas tive a infelicidade de ser atendida por uma médica que não queria trabalhar. A médica foi péssima, mas a enfermeira da triagem e os recepcionistas foram incríveis! Ela devia aprender com eles a como tratar um paciente.

I have been in the emergency room since 1:10 pm accompanying my mother Olga Rosana Cussioli who is 66 years old, she has a fever, high blood pressure, dizziness and body aches, she was seen by Dr. Mariana Ranussi Felippe who requested tests to be collected, after a long wait we were called at 6:35 pm by the nursing department who informed us that two of the tests had been inconclusive and it would be necessary to perform the collection again, my mother carried out the new exam collection but considering the time we had already waited We went to the door of the doctor Dr. Mariana Ranussi Felippe's room to obtain more information, ask if it could be evaluated without these exams and/or question whether it would be possible to ask for priority in this new collection considering my mother's age and clinical condition, the doctor, in an extremely altered way, raised her voice in the corridor and said that the hospital was full and that there were other more serious cases, including mentioning people who were in the emergency room and were older, clearly with the intention of reducing the severity of the case of my mother and the hours of waiting that we are going through, at that moment nurse Kawainy intervened with extreme politeness and respect to try to resolve the case but we preferred to leave the doctor and go to the infirmary sector at first to request discharge but then we asked for my mother's file to go to another doctor on duty, considering that she is in a bad condition and needs to be attended to, when we were leaving towards the reception, Dr. Mariana Ranussi Felippe called my mother into her room, when we went to go in She ironically asked me “are you going to join us?” Since I had gone to the consultation together and I was accompanying my mother throughout the period, we went in and she started to apologize, saying that that wasn't usually her attitude and that it was changed because the hospital was very busy. We have been patients at this hospital for many years and we have never come across such an ill-prepared doctor, if her day was difficult, if the hospital is full, we are not the ones causing it and we are not obliged to be treated in this way. I looked for the person responsible for the doctors, Dr. Daniel Gentil, but I was informed that he was not at the hospital.

Na noite do dia 02/12/23 tive a necessidade de pronto socorro, fui muito bem atendido desde a recepção até a equipe médica. A todo momento fui esclarecido de todo o processo que iria passar. Quero parabenizar toda a equipe do PS do Hospital Santa Virgínia que me atendeu desde às 23:30h do dia 02, até às 10h do dia 03/12. Se precisarem, recomendo o atendimento desse hospital.

Fui atendida super rápido no pronto socorro, estava somente com tosse e ainda assim esperei no máximo 30mins para ser encaminhada ao clínico geral onde o Dr. João me examinou e tirou todas as minhas dúvidas, além de explicar super bem e ser atencioso! Achei que os elogios a esse hospital fossem exagero, mas desde a recepção - com a Srta. Cristina - já pude perceber que todos eram muito educados e prestativos.

Venho aqui deixar minha satisfação com a equipe de colonoscopia do hospital, que maravilhosos em especial a enfermeira Paula , Flávia e o Sobral , muito humanos e educados. Minha mãe sempre faz esses exames e foi a primeira vez que fez nesse hospital indico de olhos fechados . Gratidão 🙏

(Translated by Google) My wife was in the hospital today, being neglected with regard to medical conduct, despite having chest pain, extreme tiredness, headache, body pain, joints and diarrhea, Ms. Renata Akemi thought there was no need of a quick test at the hospital, because according to her my wife's symptoms were not the pattern of COVID 19. Still, she indicated that she would socially isolate and not send our daughter to school anymore. Huh, isolation for those who don't have COVID symptoms? Finally, after insisting on the symptoms and her fear of transmitting it to others in case it was, she decided to give a referral to be done in another place(???). What are the criteria for performing a test in this hospital? It seems that to perform a test there, the person needs to arrive dying. (Original) Minha esposa esteve no hospital na data de hoje, sendo negligênciada com relação a conduta médica, apesar de estar com dor no peito, cansaço extremo, dor de cabeça, dor no corpo, articulações e diarréia, a Sra. Renata Akemi julgou não haver necessidade de um teste rápido no hospital, pois segundo ela os sintomas da minha esposa não eram o padrão de COVID 19. Ainda assim, indicou que ela fizesse isolamento social e não enviasse mais a nossa filha ao colégio. Ué, isolamento para quem não tem sintoma de COVID? Por fim, após insistência nos sintomas e no receio dela em transmitir aos outros caso fosse, ela resolveu dar um encaminhamento para fazer em outro local(???). Quais os critérios para realizar um teste neste hospital? Parece que para realizar um teste aí a pessoa precisa chegar morrendo.

Gostaria muito de agradecer ao hospital, desde o pronto atendimento, os cuidados comigo na UTI e até a alta. Todos os médicos conversaram comigo, tiraram minhas dúvidas com relação a pneumonia, os enfermeiros que estiverem ao meu lado o tempo todo me tranquilizando. Foi minha primeira experiência com o hospital e fiquei muito surpresa com todo processo. Só gratidão 🙏🏾

Fui ao hospital no dia 09/09/2023 por volta das 15 horas em busca de pronto atendimento para ortopedia adulto. Todo o atendimento foi extremamente rápido e eficaz. Entre a impressão da senha, triagem, abertura da ficha, consulta médica e medicação foram gastos uns 40 minutos. Agradeço a todos da equipe, foi a primeira experiência com o Hospital Santa Virgínia e só tenho elogios e agradecimento. Mais uma vez, parabéns a todos !

(Translated by Google) Wonderful Hospital! I arrived for the second time with my daughter Natália with a lot of abdominal pain, as soon as I parked the security guard came immediately to help, soon after we were attended by an exceptional doctor who as soon as she touched my daughter's belly, already suspected that she had acute appendicitis , they were immediately hospitalized and did all the exams and the other day Dr Paulo the surgeon operated on her and everything went well thank God first and then the entire medical team. My daughter is recovering very well. I just have to thank each one of you, starting with the security guard who helped me, then the receptionist, the doctors, the nurses, the maid who took tea to calm me down. Eternal gratitude to Santa Virginia hospital! May God bless each of you! (Original) Hospital Maravilhoso! Cheguei pela segunda vez com minha filha Natália com muita dor abdominal , assim q estacionei o segurança veio imediatamente prestar socorro, logo em seguida fomos atendida por uma médica excepcional que assim q tocou na barriga da minha filha , já suspeitou que ela estava com apendicite aguda, imediatamente internaram e fizeram todos os exames e no outro dia Dr Paulo cirurgião a operou e correu tudo bem graças a Deus primeiramente e depois toda a equipe médica. Minha filha está se recuperando muito bem. Só tenho que agradecer a cada um de vcs , começando pelo segurança que me ajudou , depois a recepcionista, aos médicos , aos enfermeiros , a copeira que levou chazinho para me acalmar. Gratidão eterna ao hospital Santa Virgínia! Que Deus abençoe cada um de vcs!

(Translated by Google) I was at Santa Virgínia hospital on Friday, 12/08 and I'm still here in hospital with a discharge forecast for this afternoon. I'm young, I'm 27 years old, and I was admitted with severe chest pain, tingling in my left arm, really bad. All staff from reception, triage, nurses and nurses, gave me all the support and care. I was also scared and very emotionally shaken and they welcomed me very well, both in the ER and in the ICU where I went for exams. I have nothing to complain about, I just want to thank all the professionals, from the pantry, to the two cardiologists, physiotherapists. God bless you all (Original) Estive no hospital Santa Virgínia na sexta feira dia 12/08 e ainda estou aqui em internação com previsão de alta para hj a tarde . Sou jovem, tenho 27 anos, e dei entrada com fortes dores no peito, formigamento do braço esquerdo, bem mal mesmo. Toda equipe desde a recepção, triagem, enfermeiras e enfermeiros, me deram todo suporte e atendimento. Eu tbm fiquei com medo e muito abalada emocionalmente e me acolheram muito bem, tanto no PS quanto na UTI onde fui para fazer exames. Não tenho do que reclamar de nada, só agradecer a todos os profissionais, desde a copa, até os dois cardiologista, fisioterapeutas. Deus abençoe a todos

Excelente hospital! Fui muitíssimo bem entendido, desde a recepção até o atendimento médico. Médico esse muito bom, atencioso, muito educado e prestativo o Sr Dr Braz Paulo otorrino. Instalações muito bem cuidadas, fácil acesso e estacionamento amplo com preço bem abaixo da média. Todos acessos no interior contam com rampas para cadeirantes. Uma ótima experiência. Em tempos de unidades de saúde sempre lotados, é uma ilha de tranquilidade e bom atendimento. Recomendo muito pra quem precisar.

O Hospital Santa Virgínia tornou-se a nossa preferência quando o assunto é EXAMES, e já fizemos vários... Ótimos médicos, ótima estrutura e o principal é o atendimento, principalmente da equipe de enfermagem que dá suporte na realização dos exames. A equipe de enfermagem oferece um atendimento muito humanizado. Equipe maravilhosa! Única ressalva, é para a retirada de exames. Achei péssimo ter que esperar mais de 20 minutos para retirar os exames do meu filho.

My experience in this place was horrible, they give patients the wrong medicine, some nurses are very ignorant and rude, they don't follow meal times, they ignore the patient if they are in pain and tell them to wait, my mother-in-law was hospitalized for surgery and her stay there was horrible, I wouldn’t recommend it to anyone, rating 0 (zero)

Terrible service, first they do the screening, and then open a form (there are situations that don't even They can open a form) detail more than an hour waiting, and after 3 hours of waiting 10 patients were called, it was a lot, that's because it's paid, huh!!!

Attentive staff! From reception to medical staff. I took my mother to the emergency room and she was treated very well! Very small waiting time and polite staff! Congratulations to the whole team!

Great facilities

I love this hospital, I have always received good care in the emergency room, sometimes it is busy depending on the season, but I always leave there with tests and medication.

My mother was admitted to the hospital for 4 days. The nursing team is very attentive and does their best within their resources, but the hospital needs updates. The ward smells of mold and the ICU has a very bad smell, very different from the apartment, I believe that they will soon renovate the ward as well, but in the ICU for example, the bathroom was dirty... these are areas for improvement but the hospital has chances of becoming very good.

Negligence!!! 4 hours for a simple blood count test to be ready. I arrived at the hospital at 5:00 pm and it is already 10:50 pm and no one has called me. They make excuses and excuses and nothing. First and last time in this hospital.

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More than 4 hours for medical care, unfortunately the quality of service is dropping too much, it used to be a good hospital

For the 2nd time in a period of 20 days I am with my son here at this hospital quickly for triage but both times we spent 6 and 4.5 hours to be seen just waiting for a blood test and a call from the doctor. the situation of neglect is surreal. If you come here, forget the time here, don't use it.

Worst hospital in the world. They mess around with the form, this way they can reduce service time and deceive customers. There are about 50 people in the waiting room. After 4 hours waiting for my son's blood results, they came and said they missed the test and should do a new collection and wait another 2 hours. 9 hours from entry to exit, just to take medication and a blood test.

In 2019, in July, I was hospitalized for 10 hours and received very good care. This hospital saved my life

I was admitted on 6/04 with severe headaches, I was admitted and was very well looked after by the medical and nursing team, but Dr ELDER, the clinician on my floor, took care of me with great competence, attention and affection, he accompanied me since I was admitted. until my discharge, an exemplary and human doctor, thank you Dr Elder, you really work out of love for human beings, while you didn't discover what I had, you didn't give up on me, but with great affection, Dr Elder you are an example to be followed.

Terrible, slow service, crowded hospital, slow nurses, worried about changing shifts, without adequate care. Neglect with patients. I spent 4 hours waiting for care without even pain medication.

Hospital

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(Translated by Google) I've always used Santa Virginia, but lately it's been difficult. Parking staff chatting loudly without empathy for the people on the lower floors of the hospital. The foot was empty when I went and the delay to call was long, when a doctor appeared clearly doing nothing, the appointments started promptly and the passwords were called quickly, but the attendants got confused in the middle of chatter gossip conversations. My father was in pain from sciatica and left without medication or referral! Mediocre service, I took him to another hospital where he was very well treated and is undergoing treatment. (Original) Sempre recorri ao Santa Virgínia, mas ultimamente está difícil. Funcionários do estacionamento conversando aos berros sem empatia nenhuma com as pessoas do ps u dos andares baixos da internação. O ps estava vazio quando eu fui e a demora para chamar estava grande, quando um médico apareceu nitidamente sem fazer nada, os atendimentos começaram prontamente e as senhas foram chamadas rapidamente, mas os atendentes se confundiam em meio a conversas de fofoca de estagiário. Meu pai estava com dor da ciática e saiu sem medicamento ou encaminhamento algum! Atendimento medíocre, levei para outro Hospital onde ele foi super bem tratado e está em tratamento.

Pessimo, ficamos duas horas esperando pra ser atendido , e a justificativa é que tinha emergência e só tinha dois médicos que estavam cuidando dessa emergência. resultado , gastamos com Estácio, perdemos tempo e sai sem atendimento… parabéns Sabta Vírginia, … Nunca mais volto… e não indico para ninguém….

(Translated by Google) I have had good experiences with the hospital. However, today I needed assistance during the night with my husband and the service left a lot to be desired. The ER was empty when we arrived and it took more than 40 minutes for the appointment with the clinician after we asked the reason for the delay, as there were no more patients waiting. Only a doctor on duty, who looked quite sleepy. The consultation was very superficial, no exam was requested, even after we confirmed that my husband had already been to another hospital a few hours before and the problem persists. Only mediation in the vein and prescription to continue taking medication at home. In view of my previous experiences with the ER here and the zeal of the professionals, it seems that there was a sharp drop in quality and concern for the patient. (Original) Já tive experiências boas com o hospital. Entretanto, hoje precisei de atendimento durante a madrugada com meu marido e o atendimento deixou bastante a desejar. O PS estava vazio quando chegamos e demorou mais de 40 minutos para a consulta com o clínico depois de termos perguntado o motivo da demora, já que não havia mais pacientes aguardando. Apenas um médico de plantão, que aparentava bastante sono. A consulta foi bastante superficial, nenhum exame foi solicitado, mesmo após confirmarmos que meu marido já havia passado por outro hospital algumas horas antes e o problema persistir. Apenas mediação na veia e receita para continuar tomando medicamentos em casa. Diante de minhas experiências anteriores com o PS daqui e o zelo dos profissionais, parece que houve uma queda bruta de qualidade e preocupação com o paciente.

(Translated by Google) Great, perfect (Original) Ótima ,perfeito

(Translated by Google) An IT genius has decided to update the system at a time of high demand. There is everything in this PS ... people feeling sick, elderly, taking more than 90 minutes to open a simple file. This genius forgets that best practices say to make IT changes during off-peak hours and employees need to be trained BEFORE !!!! Unfortunate (Original) Um gênio do TI cismou de atualizar sistema em pelo horário de alta demanda. Tem de tudo neste PS... pessoas passando mal, idosos, levando mais de 90 minutos para abrir uma simples ficha. Esse gênio esquece que melhores práticas dizem para fazer mudanças de TI em horários de menor movimento e os funcionários precisam ser treinados ANTES !!!! Lamentável

(Translated by Google) 13/05/19, 2 hours to be called by the doctor and 1:15 min to be called to take medication. One of the worst hospitals, it was good already. It had to be in the east .. SORRY confused and unprepared. (Original) 13/05/19, 2 horas pra ser chamado pelo médico e 1:15 min para ser chamado para tomar medicação. Um dos piores hospitais, já foi bom. Tinha que ser na zona leste.. ENFERMAGEM confusa e despreparada.

(Translated by Google) Trash hospital ， Earn unlucky money。 Gloves and alcohol are included in the trash account. (Original) Hospital de lixo ，Ganhe dinheiro azarado。Luvas e álcool estão incluídos na conta。lixo.

(Translated by Google) 06/02 - 00:38 Bad experience. From the opening of the form to the service, it leaves a lot to be desired. 4 counters with people talking, then there was even an argument between one with gray hair and another with glasses. People who attend visibly dissatisfied. I do not recommend, if you can go to another health unit, even better. Should have read the comments earlier. I'll probably get an auto-response from the hospital that won't do anything. I arrived at 00:00 on the 2/6th leaving at 01:21 (Original) 02/06 - 00:38 Experiência ruim. Desde a abertura da ficha ao atendimento deixa muito a desejar. 4 guichês com pessoas conversando, depois rolou até uma discussão entre uma de cabelo grisalho e outra de óculos. Pessoas que atendem visivelmente insatisfeitas. Não recomendo, se puder ir a outra unidade de saúde, melhor. Devia ter lido os comentários antes. Provavelmente ganharei uma resposta automática do hospital que não resultará em nada. Cheguei às 00:00 do dia 2/6 saindo a 01:21

(Translated by Google) Very long service. 1:40 waiting to see the doctor and another hour waiting to take medication. (Original) Atendimento muito demorado. 1:40 esperando para passar no médico e mais 1 hora esperando para tomar medicação.

(Translated by Google) I was yesterday to stop by the emergency room and it takes 2 hours to call me after having the CT scan. Aside from this delay, I liked the care provided by doctors, the tomography sector, and especially the nurse in room 13, who is super kind and dedicated. (Original) Estive ontem pra passar no pronto socorro e demoram 2 horas pra me chamar depois de ter feito a tomografia. Fora essa demora, gostei do atendimento dos médicos, setor da tomografia, e especialmente da enfermeira da sala 13, que é super gentil e dedicada.

(Translated by Google) Hospital reduced the level sharply. The wait in the emergency room is absurd! An unjustifiable wait, as the demand is hardly excessive. It takes too long! Any occurrence in the PS can separate at least 3 hours, a lot of waiting! (Original) Hospital reduziu o nível bruscamente. A espera no pronto atendimento está um absurdo! Uma espera injustificável, pois a demanda dificilmente é excessiva. Demora muito! Qualquer ocorrência no PS pode separar no mínimo 3 horas, de muita espera!

(Translated by Google) It takes absurd time to be attended, I thought I was even in a public hospital, but then I saw that public hospitals are better than this "holy Virginia" (Original) Demora absurda pra ser atendido , pensei que até estava em um hospital público, mas depois eu vi que os hospitais públicos estão melhores do que este "santa Virgínia "

(Translated by Google) I'm here on 01/03/20 ... I passed the screening already informs me that the wait is 2hrs ... Waiting for 2h ... I went to complain they say I have to wait for my file I arrived at 17:28 ... now 19: 15 ... I'm waiting ... slow medical assistance, system information has changed, causing slowness ... (Original) Estou aqui dia 01/03/20...passei na triagem ja informa que a espera e de 2hrs...Aguardando 2h ...fui reclamar falam que tenho que aguardar minha ficha cheguei as 17:28...agora 19:15...Estou aguardando...péssimo atendimento médico lentos, informacao de sistema mudou gerando lentidão...

(Translated by Google) Good professionals, I already did 2 cir la (Original) Bons profissionais, ja fiz 2 cir la

(Translated by Google) Service and agility, without much delay. (Original) Atendimento e agilidade, sem muita demora.

(Translated by Google) I was treated at the Emergency Room due to a kidney stone and subsequent hospitalization. I had never heard of this Hospital, but the service provided by the entire team exceeded my expectations. Accuracy, attention, care, knowledge, speed, humanism and all the good adjectives possible have marked my life in this experience with Santa Virginia. I highly recommend this place, especially for the humane treatment they gave me, but I also emphasize the good facilities, hygiene, food, accommodation and everything that surrounds this place. If there are any bad professionals there, I didn't get a chance to meet. Thank you all. (Original) Fui atendido no Pronto Socorro por conta de um cálculo renal e posterior internação. Nunca tinha ouvido falar desse Hospital, mas o atendimento de toda a equipe envolvida superou minhas expectativas. Precisão, atenção, cuidado, conhecimento, rapidez, humanismo e todos os bons adjetivos possíveis marcaram a minha vida nesta experiência com o Santa Virgínia. Recomendo muito este lugar, principalmente pelo tratamento humano que me deram, mas ressalto também as boas instalações, higiene, comida, acomodações e tudo que envolve este lugar. Se há algum profissional ruim ali, eu não tive a chance de conhecer. Muito obrigado a todos.

(Translated by Google) Bad experience. I miss the old São José do Braz. I went to the PS service. There was me and 1 more, that's right ONE person stayed 1 hour and a half to be attended. That's because there was just me and one other person and nobody else ... exactly nobody. Simply waiting for the doctor's good will to call. It is sad that you have to pay an expensive agreement to be poorly attended. It is explained why it was so empty, with this service is to be without anyone at all. Paying to be served like that doesn't work. (Original) Péssima experiência. Saudades do antigo São José do Braz. Fui no atendimento do PS. Tinha eu e mais 1, isso mesmo UMA pessoa fiquei 1 hora e meia para ser atendido. Isso porque só tinha eu e mais uma pessoa e ninguém mais...exatamente ninguém. Simplesmente esperando a boa vontade do médico chamar. Triste você pagar convênio caro para ser mal atendido. Está explicado porque estava tão vazio, com esse atendimento é para ficar sem ninguém mesmo. Pagar para ser atendido assim não dá.

(Translated by Google) I have always used the ER and have always been very well attended, exams, trained doctors, good infrastructure, today I did a glycemic curve, a common exam in pregnancy, I was well attended from the reception to the post-exam, wonderful professionals! Loved it ? (Original) Sempre utilizei o PS e sempre muito bem atendida, exames, médicos capacitados, boa infra estrutura, hoje fiz uma curva glicêmica, exame comum na gestação, fui bem atendida desde a recepção até o pós exame, profissionais maravilhosos! Amei ?

(Translated by Google) Poor service, unprepared staff, mismatched information, patients walking with open access in the common area subject to contamination, 4 hours waiting to collect urine exam. We feel like we were a ball in a basketball game .. from here to here and vice versa, the difference is that ball does not feel PAIN, BAD SERVICE, if you have a choice look for another hospital (Original) Péssimo atendimento, funcionários despreparados, informações desencontradas, pacientes andando com acesso aberto em área comum sujeitos a contaminação, 4 horas de espera p coletar exame urina. Nos sentimos como se fossemos uma bolinha num jogo de basquete.. de lá p cá e vice versa, a diferença é q bolinha não sente DOR, PÉSSIMO ATENDIMENTO, se tiverem opção procurem outro hospital

(Translated by Google) Whenever I need, I go to that hospital! Doctors and nursing staff are very attentive and try to free us when we are better. As the hospital sins a lot, it is the service at the reception! And it also takes a long time between one step and another to call again ... For example: 20 to 30 minutes to call at the screening, another 15 minutes to make a record, another 30 to call at the office, and so on! As the service inside is good, I always end up going there ... But if I could suggest an improvement in service, it would be a more prepared and committed reception team. (Original) Sempre que preciso vou a esse hospital! Os médicos e o pessoal da enfermagem são muito atenciosos e procuram nos liberar quando já estamos melhores. No que o hospital peca e muito, é no atendimento na recepção! E também se demora muito entre uma etapa e outra para chamar novamente... Por exemplo: 20 a 30 minutos pra chamar na triagem, mais uns 15 min pra fazer ficha, mais uns 30 pra chamar no consultório, e por aí vai! Como o atendimento lá dentro é bom, acabo sempre indo lá... Mas se pudesse sugerir uma melhoria no atendimento, seria uma equipe de recepção mais preparada e comprometida.

(Translated by Google) Poor reception service, due to delay and lack of information regarding the preparation of exams and prior notice of the agreement's authorization. Because I went to take the exam by appointment as the attendant called and arriving there the exam was not done because the agreement had not yet authorized it.?? (Original) Atendimento recepção ruim, devido a demora e por falta de informação quanto ao preparo dos exames e aviso prévio da autorização do convênio. Pois fui realizar o exame com hora marcada conforme a ligação da atendente e chegando la não foi feito o exame pois o convênio não havia autorizado ainda.??

(Translated by Google) Total neglect on the part of the nurses in the medication area, I sat in a lot of pain in the armchair waiting for the medication and those who say they were professionals did not answer me, did not open my file and did not even notice that I was there, I waited around 40 minutes and then I asked to cancel my record and left. (Original) Descaso total por parte dos enfermeiros na área da medicação, fiquei sentada com muita dor na poltrona aguardando a medicação e os que se dizem profissionais não me atenderam, não abriram minha ficha e nem ao menos notaram que eu estava ali, aguardei por volta de 40 minutos e então pedi para que cancelassem minha ficha e fui embora.

(Translated by Google) The hospital is simple but good. We are well just attended regret that with one hell access point of cisco stuck in the ceiling they fail to provide a wifi SSID for patients or the reception and not in the rooms which makes me avoid this hospital since no cell phone signal inside I'm incommunicado with my family. But overall they do everything right. This part of IT that bothers me. It also bothers me is that it takes this hospital, and often the same doctor who attends the emergency room, visiting patients and leaves the emergency room without doctor. (Original) O hospital é simples porém bom. Somos bem atendidos só lamento que com um baita access point da cisco preso no teto eles não disponibilizem um SSID de wifi para os pacientes nem na recepção e nem nos quartos o que me faz evitar esse hospital já que não pega celular lá dentro eu fico incomunicável com meus familiares. Mas no geral eles fazem tudo certo. Essa parte de TI que me incomoda. Também me incomoda é que tudo demora nesse hospital, e muitas vezes o mesmo médico que atende o pronto socorro, visita os pacientes e deixa o pronto socorro sem médico.

(Translated by Google) Worse than a public hospital. (Original) Pior que hospital público.

(Translated by Google) I went to the hospital on 12/29 because I have symptoms of covid. The service from the concierge to the doctor, I have nothing to complain about, was excellent. Today is December 01, 17:00 and so far nothing of my result, as it can be on today's days this exam takes so long. I'm a conscious person, I'm at home in seclusion waiting for the result and others will be like that too. In the pharmacy 10min, the result is ready now in a laboratory, it will take 4 days. (Original) Fui no hospital dia 29/12 porque estou com sintomas da covid. O atendimento des da portaria até o médico não tenho o que reclamar foi excelente. Hj é dia 01/12 17hs e até agora nada do meu resultado, como pode nos dias de hj esse exame ter tanta demora. Eu sou uma pessoa consciente estou em casa em resguardo aguardando o resultado e os outros será que ficam assim também. Na farmácia 10min o resultado fica pronto agora dentro de um laboratório vai levar 4 dias.

(Translated by Google) It's been the third time I've been to the hospital this year and the x-ray machine is broken! How has a private hospital got a broken x-ray machine so long? (Original) Já é a terceira vez que estive no hospital esse ano e a máquina de raio x está quebrada! Como um hospital particular tem a máquina de raio x quebrada há tanto tempo?

(Translated by Google) More than an hour waiting, even with a fever of over 38 ° C (Original) Mais de uma hora esperando, mesmo estando com mais de 38°C de febre

(Translated by Google) Great hospital. Quality service from all professionals. (Original) Ótimo hospital. Atendimento de qualidade por parte de todos os profissionais.

(Translated by Google) I was admitted to the hospital at 13:17 I was treated and told to wait to take the medication, that was close to 14 When it was 15 hours and had not yet been called, I went to the ward to ask about I was informed by the nurse that they were waiting for the release by the agreement I called in the agreement and was informed that there was no pending I came back to the ward and another nurse after searching for my medication informed me that the release had just been sent to the reception that would make the release request, ie I stayed for more than 1 hour without having even forwarded my request for release. medication release Nonsense the lack of professionalism and commitment of people who deal with human life (Original) Dei entrada no hospital às 13:17 Fui atendido e orientado a aguardar para tomar a medicação, isso era próximo das 14 Quando deu 15 horas e ainda não tinha sido chamado, fui até a enfermaria para perguntar a respeito Fui informado pelo enfermeiro que estavam aguardando a liberação por parte do convênio Liguei no convênio e fui informado que não havia qualquer pendência Voltei na enfermaria e outra enfermeira depois de procurar pela minha medicação, me informou que a liberação tinha acabado de ser enviada para a recepção que faria o pedido de liberação, ou seja, fiquei mais de 1 hora sem que tivessem ao menos encaminhado meu pedido de liberação da medicação Um absurdo a falta de profissionalismo e comprometimento de pessoas que lidam com a vida humana

(Translated by Google) The low grades are correct. Too much delay in care. I do not understand the difficulty of nurses in applying a medication. When you enter, you notice the movement, conversations and meanwhile the patients waiting at the reception. If you do not have competence, do not settle down. I don't understand why they study so long and then poorly care for patients. Looking for another job if you are not happy. (Original) As baixas notas estão corretas. Muita demora no atendimento. Não entendo a dificuldade dos enfermeiros em aplicar uma.medicacao. Quando vc entra , percebe a movimentação, conversas e enquanto isso os pacientes esperando na recepção. Se vocês não possuem competência, não se estabeleçam. Não entendo porque estudam tanto tempo para depois mal atender os pacientes. Procura outro emprego se não está feliz.

(Translated by Google) I thank all the staff for the care and affection to Dr. Valter for being such an excellent professional. (Original) Agradeço toda a equipe pelo cuidado e carinho ao Dr valter por ser esse profissional excelente

(Translated by Google) This is my second time in the emergency room of this hospital. The first time a year ago was due to a complaint of renal colic, the doctor just asked for a urine test, as it gave no infection released me and told me to seek a gynecologist. A week later I was in a hurry because of the stones. Today I had to go to the emergency room again with the orthopedist. As it came out of the service because of severe pain in the ARM and HAND, this was the nearest hospital, so I went to it again because it was bigger. The doctor told me that I have tendonitis, gave me the medications, but Cid put it as "M20 - Acquired deformities of the fingers and toes". I do not understand, honestly! I had two injections, tomorrow I'll be back to work but still in pain. Detail, did not request any examination. I won't be back in this hospital anymore. I prefer SUS care than this hospital. (Original) É a segunda vez que passo no pronto socorro deste hospital. A primeira vez há um ano atrás foi por queixa de cólica renal, a médica só pediu exame de urina, como não deu infecção me liberou e falou para eu procurar um ginecologista. Uma semana depois fui internada as pressas por causa das pedras. Hoje precisei passar novamente no pronto socorro com o ortopedista. Como sai do serviço por conta de fortes dores no BRAÇO e no PUNHO, esse era o hospital mais próximo, então fui nele novamente por motivo de for maior. O médico me disse que eu estou com tendinite, me passou os medicamentos, porém o Cid colocou como "M20 - Deformidades adquiridas dos dedos das mãos e dos pés". Não entendo, sinceramente! Tomei duas injeções, amanhã volto a trabalhar porém continuo com dor. Detalhe, não pediu nenhum exame. Não volto mais nesse hospital. Prefiro atendimento do SUS do que desse hospital.

(Translated by Google) Show the call from the nurses and the doctor. (Original) Show o atendimento das enfermeiras e do doutor.

(Translated by Google) Terrible, 8 people on the couch waiting for service, 3 staff at the front desk with their faces. I arrived here at 12:45 and now it's 1:18 pm and they haven't called me yet !!!! (Original) Péssima, 8 pessoas no sofá esperando atendimento, 3 funcionários na recepção com cara de bunda. Cheguei aqui às 12h45 e agora são 13h18 e ainda não me chamaram para nada!!!!

(Translated by Google) My tendency was private. Reception staff very unprepared. Send orders in wrong wings causing delay. To make another payment delay too too. (Original) O meu tendimento foi particular. Funcionários de recepção muito despreparados. Enviam os pedidos em alas erradas causando demora. Para fazer o pagamento outra demora tambémtambém.

(Translated by Google) I was taken on 25/11/19, the hospital structure is great, very clean and empty. Reception, nurses and doctor very polite, attentive and affectionate with patients! Snack bar with very good food and affordable price! Only the valet boy who was a little rude to my dad who asked for information she was sitting far away did not have the courage to get up to give information, shouted and was not solicited! Other than that it was all perfect my exam. (Original) Fiz exame no dia 25/11/19, a estrutura do hospital é ótima, muito limpo e vazio. Recepção, enfermeiras e médico muito educados, atenciosos e carinhosos com os pacientes! Lanchonete com alimentos muito bons e preço acessível! Somente o rapaz manobrista que foi um pouco mal educado com meu pai que pediu informação ela estava sentado longe não teve coragem de levantar para dar informação, gritou e não se mostrou solicito! Fora isso foi tudo perfeito meu exame.

(Translated by Google) Good (Original) Bom

(Translated by Google) Bad experience! Hospital got a lot worse in attendance in relation to the time of exams and medical attention. (Original) Péssima experiência! Hospital piorou muito no atendimento em relação ao tempo de exames e atendimento médico.

(Translated by Google) I was hospitalized and I was well attended, I visit regularly with a cardiologist and my wife also has an appointment there. (Original) Estive internado e fui bem atendido, passo regularmente com cardiologista e minha esposa tbm tem consulta lá.

(Translated by Google) It takes time to attend and is totally disorganized. More than an hour to call the medication room. Absurd!!!! (Original) Demora no atendimento e totalmente desorganizado. Mais de uma hora para chamar para a sala de medicação. Absurdo!!!!

(Translated by Google) Very well managed, great team of professionals in general ... (Original) Muito bem administrado, ótima equipe de profissionais em geral...

(Translated by Google) Simple but efficient hospital as it should be, I have always been treated well by doctors and staff (Original) Hospital simples mas eficiente como deve ser, sempre fui bem tratado por médicos e funcionários

My husband was admitted to the emergency room on 02/21 with symptoms of appendicitis. We were seen super quickly, between screening and consultation it didn't take more than 30 minutes, we had already been to other hospitals that in that time we didn't even do screening. Emergency room professionals were super attentive, when it was confirmed that it was a surgical case, the entire process for hospitalization was carried out on the same day, we had some setbacks with the notredame health plan, which wanted to force us to transfer to the network own, we refused the transfer and my husband was operated on the next day by super human professionals. Certainly a hospital of excellence, with prepared teams in all sectors.

Terrible service, long waiting times of more than 3 hours and no response, reception staff don't know how to inform anything, huge queue.

It's been terrible, I arrived at 6:40am, I suspect dengue, but today I fainted and vomited, when I arrived the wait was 0:08 minutes, now 7:39am, that is an hour later, I haven't been seen yet , it's the team who really increases the wait, so far, only 2 patients have been called, the reception informed that they have 2 doctors so far, but only the doctor in room 10 is calling, then they blame dengue, for so much waiting , when in fact it is the fault of poor service.

I waited 6 hours the first time I came and 3 and a half hours the next time to receive the results of a test. I only received it during this period of time because I went to ask if it was ready and they said it was, however I waited another hour to be seen.

Terrible, my girlfriend was in an emergency situation, and they left her waiting as if she were a patient in a normal state for more than an hour on her feet! They wait to release a request for tests that are URGENT, they give her the usual medications to take into her veins, and after finishing they left her there for as long as nothing was happening, with SEVERAL nurses passing by her. She probably needs hospitalization, and they do a ridiculous process like that. SHAME

Telephone service rating 0, no answer, after 1 year of waiting on the line, when answered, transferred to responsible extension, and then no longer answered, private hospital in this service situation!!! Zeroooool

Terrible.... 1 hour to complete the form, we went to ask for information and the girl at the counter didn't even respond properly and came back with one: WE ARE EXPERIENCING SERVICE DELAYS OF AT LEAST TWO HOURS, and I didn't even ask her any of that. If we came to the PS, I believe there was a need. It is very cruel and sad that we pay such a high amount for insurance and receive terrible service. They need to review the night attendants or the operational mode. In the end, I'm not even going to evaluate the doctor because only God knows. To make matters worse, AMIL's system is inoperative, the attendant spent more than 15 minutes to get the release. Absurdity on top of absurdity. Then we realized how much there is ill will and lack of logistics. The doctor was great, she responded quickly but was well attended to. When we went to the infirmary to take the MEGA DISORGANIZED medicines. IF THEY HAD A LOGISTICS (ORGANIZATION), there certainly wouldn't be such a long wait.

Completely disorganized hospital, more than 1h30 to make just one form, a complete lack of respect for patients, they do not provide any information about care, it takes more than an hour for the doctor to call, to take medication more than 1h30 apart from the 30 minutes waiting until they decide to withdraw access after the medication is finished, a hospital completely unprepared to meet the demand of patients, a horrible situation, people feeling extremely ill and without any agility in treatment... a total disservice...

This hospital has a very interesting principle: “waiting” can cure you. I myself have been here for more than 2 hours which involved getting my password (waiting), screening (waiting), registering at the reception (waiting) and I am waiting to be called by a doctor (more waiting) and I already feel much better, so much that I will no longer see the doctor. Come to this hospital and experience this experience! Note: NEVER COME HERE IN ANY WAY. DON’T YOU DARE THINK!

Look, honestly, I only gave one star because it is MANDATORY to rate at least 1 Estela to be able to comment! Worse Hospital that I've had the DISPLEASURE of going to, slow service for everything! The only thing that saves it is the team of nurses who are lovely, otherwise the hospital is rubbish! I've been waiting for more than an hour to be called to find out the results of my dengue test, 1 HOUR AFTER THE EXAM WAS READY AND NOTHING, I'm hungry, thirsty, and I can't leave so I don't miss my turn, which never comes. ! A disregard for the patient! Don't go to this hospital, people.

I would like to record my gratitude to Hospital Santa Virgnia for the service, especially for the care of the nurses and those on the 2nd floor who treated my mother-in-law with great care. Unfortunately, due to an error on the part of UNIMED, we were unable to continue the hospitalization, but the hospital was excellent with us!