4/5 Sumeet K. 5 months ago on Google
Review
for
Cataract
Surgery
at
Rajas
Hospital
Rating:
ββββ
(4
out
of
5)
Pros:Initial
Consultation:
The
initial
consultation
was
thorough
and
reassuring.
The
staff
was
knowledgeable
and
provided
clear
information
about
the
procedure.
Surgery
Experience:
The
cataract
surgery
for
my
mom
was
performed
efficiently.
Most
importantly,
it
was
painless
and
the
results
were
satisfactory.
The
medical
team
was
professional
and
caring
throughout
the
process.
Post
surgery
experience:
This
was
also
good
as
nurses
were
careful
and
told
about
the
necessary
precautions
that
had
to
be
taken.
Cons:
Insurance
Process:
The
experience
with
the
insurance
process
was
less
than
ideal.
There
were
significant
delays
and
hassles,
primarily
from
the
hospital's
end.
This
aspect
of
the
service
was
not
as
streamlined
as
expected,
which
added
unnecessary
stress
to
the
overall
experience.
Overall:
My
experience
at
Rajas
Hospital
was
predominantly
positive,
especially
in
terms
of
medical
care
and
surgical
procedure.
However,
improvements
in
the
administrative
aspects,
particularly
regarding
the
insurance
process,
would
greatly
enhance
the
overall
patient
experience.
I
hope
the
hospital
takes
this
feedback
into
consideration
to
make
the
necessary
changes.
1 person found this review helpful π