Worst place i've ever visited. Staff priority is not for client they busy with their personal work. I've spand 1h30m for small item purchase. There is no diwali there is no frestivals. Manish sharma is very active person who takes a year for delivering anything to customer. If you are free then visit here .

WORST EXPERIENCE I HAVE EVER HAD. Poor gold quality. They don't keep record of their customers. Everytime you visit them you'll have to carry a BILL COPY with you. Poor assistance. And beware and be vigilant before you buy silver from them and always make sure you double check the bill and the quality of jewellery they mention in their bill with return percentage. And please avoid buying gold chains from them. The one i bought from them started giving me scratches from the first day of buying it and when i went to them to get it fixed. It started even more hurting my neck after they got it so called repaired. So a big NO to the QUALITY , SERVICE, POST SALES SERVICE , CUSTOMER ASSISTANCE AND THEIR RECORD KEEPING ABILITIES. I am never going to visit them again even if they are the last store selling gold here in Indore. I would rather buy gold from a local store but not from RATLAM JEWELLERS where they believe im only SHOW SHINING but not in QUALITY and Customer service.

Highly unprofessional staff behaviour. They have loads of staff & good thing is none of them are presentable neither they know how to treat customers well. Inspite of such a high competition nearby Ratlam Jewellers are the only one who doesn't want to change & improve either it be welcoming gesture to customers walking-in or sitting arrangements. Their staff is very very unprofessional. Quality too seems to be dubious when you compare it with Tanisha, Anand, Punjabi Saraf, TBZ or any other near them.

They have a good collection of traditional jewelery, courteous and co-operative staff and quick service. Exchanged some ornaments and the process of checking purity was clear, transparent and concise. Will highly recommend.

Well mannered staff with good sense of showing a good collection.. They r the only operating branch of Ratlam Jewellers.. My wife like the designs here, kudos to the manufacturers!

Customer service is too good,,One salesman Mr Vishal ji is very helpful and smiling face person,, Thank you sir.

not much degines i found , you have to make order and wait for 4 to 6 day and rates are also too higher. if you are from out of indore than by from your own place you well get the same thing in cheap price with same quality product. the rate of any jewellery will be 105% of hall mark jewellery 😢

Best quality and Beautiful designs...staff is very friendly and cooperative....for buying jwellery Ratlam Jwellers is my first choice.

These guys are just amamzing!! Superb service and awesome pricing. Moreover honest and humble guys!!

The best and most trusted jewellery store in town. Awesome collection

Toooo much deduction whn u replace gold it,s like loss if u,ll purchase smthng coz they didn,t recognize there own gold,s purity nd were dbtful if it,s gold or nt means obviously they r nt reliable so i jst didn't feel like purchasing anythng frm thm nw onwards

Great designs. Better than any top branded jewellers. Also have good collection in silver unlike big jewellery stores.

Wide range of collection with minimal making charges. Staff is very professional.

Not worth time and money, ornaments will Break in one year or less. At the time of buying they claim fast service in case it breaks but later they behave rude and uninterested. They will talk to you only if you go to buy something, repair they won't let you sit on chair. Better to buy from professional companies like Tanishq

worst experience, they are not at all responsive, they do not reply on emails nor do they answer calls.

Highly unprofessional. They make their customer run from counter to counter for payment and bill procedure.