Hotel Sonash By Golden Treat image

Hotel Sonash By Golden Treat

Hotel

😐 Posting for Banqueting experience. I got married in the month of December and it was a two day affair with Sangeet in evening followed by wedding next morning. Food: The quality of the food is excellent. Very rarely, you get good quality food in banqueting because they tend to cover both food and... People often mention good, hotel, experience, service, decor, nice, staff, wedding, manager, room,


Address

160, 4, AB Rd, near Bholaram Ustad Marg, opposite Ahuja Auto Abhikaran, Indrapuri Colony, Pipliya Rao, Indore, Madhya Pradesh 452014, India

Contact

+91 91114 00014

Price rating

$50/night

Rating on Google Maps

4.30 (107 reviews)

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Featured Reviews


Frequently mentioned in reviews: good (18) hotel (18) experience (15) service (11) decor (9) nice (8) staff (8) wedding (7) manager (6) room (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Ankit V. 3 years ago on Google
    Posting for Banqueting experience. I got married in the month of December and it was a two day affair with Sangeet in evening followed by wedding next morning. Food: The quality of the food is excellent. Very rarely, you get good quality food in banqueting because they tend to cover both food and banqueting costs and hence, quality gets compromised. My experience was very good in this sense. Although I felt it was a little bit overpriced but considering limited number of members and the satisfactory experience, I am fairly satisfied. Banqueting: The kind of lavish banquet they have, it gives a feel of some 4-5 star hotel. The biggest advantage is the space of the banquet which allowed us to conduct our events with proper social distancing. No electricity or AC problem was faced by us. It was well maintained and once again, fairly satisfied. Coming to some negative experiences now- 1. The hotel manager is either not experienced enough to conduct events like wedding there or we specifically had a okayish experience working with him. During our initial meetings, he accommodated our requirements but once we paid some advance, it was hard to get his mind. The response was not up to the mark and we had to brief him again and again to ensure that the wedding goes right. We visited the hotel 4-5 days before the wedding to ensure everything goes right but when we reached on the day of the event, the arrangements were not as we had discussed. How can a manager not look up to this seriously and make adequate arrangements. After getting ready for the sangeet, I had to go and talk to the manager for the changes as discussed. 2. We were charged close to 40000 for the decoration for both days and the decor was very shabby and wierd. The manager sent us couple of pictures of stage and mandap decor but the real ones were way too bad for a wedding. He promised us to give contact of his decor vendor but we couldn't get the same till a day before the wedding. Once we saw the decor in pictures for previous events held in the hotel, we were heavily disappointed. Now comes the real cheating part. The decor guy charged us another 25000 collectively for two days to make certain modifications in the decor. Still, after paying this much, the mandap was not up to the mark. This guy refused to switch on the lights if we didn't pay him the amount then and there. In hindsight, I feel like both the hotel management and decor guy connived and cheated us in the decor part to extract more money out of us. That was the most disappointing part of the whole experience. 3. I had paid almost 70-80 percent of the whole billing before the event began and some 10-20 percent was remaining to be paid. This extremely unprofessional and arrogant receptionist denied us the keys of the room and while I was getting ready for my big day, I was forced to pay the remaining amount to get the keys of the room in the morning. The role of the hotel manager in this experience was very dull and didn't took adequate responsibility for the inconvenience caused to us. Overall review- When it comes to banqueting, this place still fares better than other places in terms of the space and food. But, coming to the service, I am very disappointed and expect a bit more responsible behavior from Hotel management in this part to ensure proper services. If you are going for a wedding, make sure that you get the decor right and everything is clear well in advance to avoid the experience we had. Lastly, services can be here and there and happens to every hotel or service based setup. But, I think the people dealing the whole thing should be more humble, more responsible and more and more responsive. Cheers!!!
    2 people found this review helpful πŸ‘

  • 2/5 ayushi M. 1 year ago on Google
    Place is nice but service is bad. They give leftover salad for my baby from which she got stomach infection so do check their food quality even they say it's fresh.

  • 5/5 AARIF H. 5 months ago on Google
    Very good food . Very good service by Mr Prakash Pal. Will visit again

  • 4/5 Kadambari S. 5 months ago on Google
    Worth the cost. Moong dal halwa and fried chicken were awesome

  • 5/5 Murtaza D. 5 months ago on Google
    Great food Ambience is good Specially cabin seating which makes you feel cosy and secures your privacy Prakash ji , sudesh gave us best service.... Must try their butter chicken and chicken rozali kebab...

  • 5/5 Amogh S. 4 months ago on Google
    Overall good experience. Special mention to miss sudha sharma for her hospitality. Must recommended.

  • 1/5 Hiren S. 7 months ago on Google
    It was a very bad expere even though we were staying at this hotel for 2 weeks, yet our guests were not even allowed to freshen up. Some selected persons in the hotel staff do not care about the hotel at all, they They behave rudely with the customers, we thought that the hotel is good and we will recommend it to all our employees but firstly there is no right person in the reception in the hotel to listen to them.

  • 5/5 vaibhav j. 8 months ago on Google
    Nice stay with amazing breakfast.. They are good in hospitality. Location is good.. Overall nice experience Must try with family once

  • 3/5 Nihar M. 9 months ago on Google
    All things are good Food is tasty But service is little slow

  • 5/5 Jyoti S. 9 months ago on Google
    Staff was too good in restaurant lady staff work is appropriate Food was very tasty must choose

  • 1/5 Punit M. 9 months ago on Google
    had a very very bad experience. though i made advance payment but prior to assigning the room they asked for full payment. In buffet breakfast they didn't serve live veg item to us mentioning that they don't have anything like that but after one hour they start to serve. The restaurant experience is pathetic. They didn't even serve tea on table but when i ask them that why you serve the same to other guest the response was that other guest are staying here for a long time. Also the room service is very poor. Asked for an additional blanket at least 5 times and then after 6 time they provide. i don't know how this hotel got such good revives but this is reality

  • 2/5 Anju C. 1 year ago on Google
    Hotel is new and rooms are compact and comfortable. Even though it was expressed to be corporate hotel, which was not matching. Food quality and variety was good in breakfast. Room service was poor and customer service was very poor. Hotel manager and Incharge was not bothered about providing good support and taking care of customer complain. Very arrogant and rude in attending customer complaint.

  • 4/5 Dhanraj B. 1 year ago on Google
    Good rooms and easy location hardly 20 min from station and other attraction like sarfa~56 dukan and zoo🐘🐼🐯 breakfast variety very good need to work on some dishes overall good experience

  • 5/5 Only F. 1 year ago on Google
    Very good staff and nice food so you can try atleast one time

  • 5/5 Anup M. 1 year ago on Google
    Excellent hospitality by the team. Special mention for Ms Bhumika regarding her timely reminders for breakfast. 😊 Keep doing well team Sonash Playtel.

  • 5/5 Insiya A. 1 year ago on Google
    Very nice food and ambiance. Food is also very tasty. The staff is sweet and cooperative.

  • 5/5 kapilsharma015 1 year ago on Google
    Hotel staff is very courteous. Would like to mention one staff name (Bhumika) whose behaviour is so nice and dedicated to her job. Well done !!

  • 5/5 Shachin B. 1 year ago on Google
    Food and service were excellent.we enjoyed our stay .will come again. God bless all the employees

  • 5/5 Ram B. 1 year ago on Google
    It was very nice

  • 5/5 Artistifi events and m. 1 year ago on Google
    It was Fabulous really Enjoyed Hospitality and services .

  • 4/5 Anant C. 1 year ago on Google
    I stayed here for about 5 days and I will recommend this hotel to others. Rooms are clean. Staff is helpful and friendly. Good wifi. Food is a bit expensive but there are many eating options outside the hotel. Location is decent. Located in a crowded area so no safety issue.

  • 5/5 Bhai ka t. 2 years ago on Google
    It is best in the area i ever seen the hotel

  • 1/5 Hardik P. 2 years ago on Google
    Worst Hotel/Restaurant ever. Worst buffet experience, serving 2-3 days before cooked food and hence that leading to fever. If you care about your health then don’t visit this worst place.

  • 5/5 Aayush S. 4 years ago on Google
    Flawless!

  • 1/5 Nitin A. 4 years ago on Google
    Bad food and not so good hotel room to stay at

  • 5/5 Ateesh shivprasad B. 5 years ago on Google
    Nice experience.Excellent place to refresh oneself after a hard day.Five star experience on budget prices.

  • 5/5 Dj Remix All In O. 4 years ago on Google
    God & nice rooms & clean staff

  • 5/5 Anurag R. 5 years ago on Google
    Awesome property located in heart . Good rooms and service Very nice breakfast Staff very polite and friendly Neat and clean room

  • 3/5 Raj G. 4 years ago on Google
    Nice place for a night stay, rooms are clean, staff is little slow.

  • 5/5 Chayan P. 2 years ago on Google
    Very Tasty food


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