2/5 Alizen 6 months ago on Google
When
we
first
moved
here,
we
were
so
excited
because
the
amenities
in
the
community
and
inside
the
unit
were
so
nice!
The
management
team
was
amazing
and
they
always
went
above
and
beyond
whenever
we
had
issues.
Scott
was
our
Leasing
Consultant
and
Donald
was
truly
just
a
star
leader.
It
was
such
a
joy
to
have
him
there.
Over
time,
management
changed
hands
and
I
felt
that
the
management
team
had
regressed
to
classic
Irvine
Company
behavior
wherein
they're
a
for-profit
business
and
they
only
care
about
the
money
you
pay
them
at
the
beginning
of
the
month.
Now
I
will
say
that
the
maintenance
team
has
always
been
prompt
and
courteous.
I
oftentimes
had
work
orders
completed
within
hours
of
placing
it
on
their
system
and
even
when
I
had
an
issue
with
water
running
it
was
resolved
and
refunded
to
me
as
well
by
Conservice.
There
were
2
main
factors
that
contributed
to
my
move
out,
the
first
being
the
lack
of
compassion
by
management
and
the
increase
in
rent.
ICAC
felt
that
12.5%
increase
was
fair
which,
to
me,
is
absolutely
egregious.
Because
it's
not
protected
by
rent
control,
residents
have
very
little
choice
in
the
matter
and
your
only
other
solution
is
to
move
out.
What's
crazy
is
that
even
though
they
were
just
going
to
increase
the
market
rent
by
$800
when
I
moved
out,
the
management
team
refused
to
let
me
leave
earlier
without
penalty
even
though
it
would
have
resulted
in
more
money
in
their
pockets.
It
felt
that
even
though
I
had
committed
3
years
of
my
time
with
them,
there
was
very
little
assistance
offered
and
nobody
ever
felt
the
need
to
talk
to
me
about
this
on
the
phone
until
I
had
mentioned
I
would
be
sharing
my
thoughts
on
social
media.
If
you
work
from
home,
PLEASE
know
that
construction
and
landscaping
here
is
never-ending.
I
kid
you
not.
Every
single
day
there
is
some
form
of
landscaping
being
done
whether
it's
leaf
blowing,
garden
trimming,
or
whatever
noise-inducing
project
is
going
on
at
the
time.
It
is
unavoidable
and
I
genuinely
cannot
understand
how
there
is
so
much
maintenance
done
to
the
property
inside
and
out.
Inspections
galore.
I
truly
can't
remember
how
many
times
there
were
inspections
throughout
the
year.
I
get
you
want
to
be
safe,
but
my
goodness,
it
was
just
a
lot.
At
the
end
of
the
day,
an
apartment
is
supposed
to
be
your
home
and
as
time
passed
by
it
felt
less
and
less
like
that
and
I
was
itching
to
leave.
What
had
initially
been
a
wonderful
residency
and
deal
to
renters
became
a
stark
reminder
of
the
corporate
greed
that
is
Irvine
Company
and
I
am
glad
that
I
left.
There
is
a
reason
why
Irvine
company
has
such
a
reputation
in
Orange
County.
It
seems
like
unless
you're
living
in
affluent
communities
where
customer
service
always
comes
first,
you
are
still
simply
just
1
resident
amongst
a
million
other
ICAC
renters
whose
pockets
fund
their
endless
monopolization
in
the
area
whether
you
like
it
or
not.